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Reviews

3.1

168 reviews
5
(51)
4
(39)
3
(9)
2
(13)
1
(56)
  • Build Quality
    4.0 (2)
  • Value for Money
    3.0 (2)
  • Ease of Use
    4.0 (2)
  • Cleaning & Maintenance
    4.0 (2)
  • Noise Level
    3.0 (2)
  • Internal Layout
    4.0 (1)
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Best fridge I've ever owned by far. Bought 2. Spacious, attractive, easy clean, quiet.

published
John G

John GGeelong, Victoria

  • 5 reviews
  • 15 likes

White cabinet

published

- Our only problems were food freezing on top shelf when items placed next to air outlet, but no problem if items are kept clear of this vent, and the plastic veggie bins cracked.
- It appears our electronic module box has failed along with the de-frost heater element in freezer department - the cost of repair (approx. $500) goes a long way to buying a new fridge; so that's what I am going to do - purchase the latest model - a F&P E522BLE - incidentally, the cost is exactly the same as 10 years ago - $1350!

Gail Timu

Gail TimuPannawonica

  • 3 reviews
  • 5 likes

So Spacious

published

After seeing my daughters I knew that when my old fridge was of no use anymore I was going to go out and buy this model which I did immediately. I love this fridge its so spacious, and very easy to clean. It has everything that Ive ever wanted in a fridge and never had. Lots of room in the door, and good freezer space as well.
inexpensive for the size, efficient

Bottom Mount Fridges / Refrigerators

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Greebo

GreeboGeraldton

Very Reliable

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SueTofful

SueToffulMelbourne

  • 6 reviews

Simple and big

published

I love this fridge- its inside is spacious and not over run with silly compartments no one uses that end up with unseen mouldy food. I love the 3 drawer bottom freezer, it's huge, I have a family of 5 and the freezer can accommodate everything easily. I don't need an iced water dispenser or other gadgets like that, just space and that's what this gives me.
The interior is spacious and not taken over with silly compartments no one uses. I can see everything! Love a bottom freezer, it's huge, I have a family of 5 and the freezer can accommodate everything easily.
Vegie drawer slide area a bit hard to clean, but minor issue

Good fridge, terrible customer service

published
3 comments
Sharker
Sharker
Joe
Joe

Thanks for the warning

Samantha48
Samantha48

With my old Hitachi and the Fisher & Pakel 522E service tech used hairdryer on it to defrost - shouldnt have to turn off a frost free imo.

Stussis Dad

Stussis DadAlice Springs

  • 5 reviews
  • 6 likes

[censored word removed] Product

published

I replaced my Westinghouse after 20 years of faithful service with the Fisher & Paykel. It's lasted 18 months before breaking down. I was advised by a friend who was an appliance salesman not to ever buy Fisher & Pakel but still went ahead and bought it mainly because I couldn't get any other brand straight away in the size I wanted. I now have to wait 9 days before a repairman can even get to look at it.

Buer beware I wish I'd checked this website before buying.
Size, bottom up.
Reliability, noisy

1 comment
Sharker
Sharker
Samantha48

Samantha48LAUNCESTON

  • 6 reviews

Good warranty service but lousy engineering or what?

published
meganjoy

meganjoySydney Surrounds, NSW

  • 22 reviews

You expect a fridge to last longer than five years.

published
1 comment
meganjoy
meganjoy
Bottom Mount Fridges / Refrigerators

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liteonled

liteonledSydney, NSW

  • 7 reviews

Fisher & Paykel E522B Icing up not cooling

published
1 comment
liteonled
liteonled

I haven't read all of the reviews but maybe the older build models like ours were of better quality than the more recent models? Perhaps cost cutting and economies of scale has led to some variations in performance.

Fridge/freezer died

published

Having owned our previous fridge/freezer for 22 years we were shocked when after 7 and 1/2 years our appliance leaked gas and the fan stopped working. We were told by Fisher and Paykel it could not be repaired. The mechanic even said his fridge at home was not a F & P!
Bottom mount freezer
Obviously very poor quality and no longevity

candarchie

candarchieAU

  • 8 reviews
  • 7 likes

Best Fridge Ever Owned!

published

Love the ease with which you can clean the stainless steel fridge!
Temperature works very well, drawers easy to wipe out.
Never had a problem after 5 years still going strong- great storage areas- well thought out.
I have the E522BRX and think it runs very quietly compared to all my other fridges.
Timing beeper is great when the door has been left open by the kids!
Highly recommend.
Stylish. It works without a hiccup 5 years on!
Smaller compartments at the bottom to separate fresh foods!

jazza

jazza

  • 2 reviews
  • 1 like

Great Design.......Noisy fridge

published

As stated by others. The design of this fridge is fantastic. Even after going to the supermarket and unpacking there is still room to spare. It looks good in an open plan kitchen, however as soon as we switched it on we were disappointed with the noise it makes. If you have a separate kitchen to your living area, then it's not a problem if you have an open plan area like ours.......you might like to look at other brands.
Design, spacious
Very noisy compressor!

2 comments
AlexPD
AlexPD

Hi Jazza, what kind of noise did you experience? Was it a high pitch sound?

Sharker
Sharker
Awake

AwakeBrisbane

  • 2 reviews
  • 1 like

The X3 model is noisy

published

I like this fridge a lot. Quality is good. Design is excellent. Versitility is perfect. And the LED light is bright (even though the light has less than 80% CRI which make things look washed out). All fine, all except the noise level. it sounds like there are bottles ratling around inside the fridge. but it doesn't come from the contents, it is the generator. I have a big house and can hear it over from the other side at night time. A real shame.
Good design and quality feel inside.
Noisy noisy noisy.

2 comments
Aaron
Aaron

Yes it would definitely be helpful to have a high CRI rated bulb for food! But that is probably just a matter of getting the right LED bulb for it with a high CRI?

Samantha48
Samantha48

Yep having had 522E in 14 months - both noisy for new fridges.

FP sux

FP suxAU

  • 4 reviews
  • 1 like

Piece of no good fridge

published

This fridge is the greatest piece of rubbish ever offloaded to the public, we know a lot of other people who also feel the same way as us, consequently everyone we know calls them funny names. We have a written request for the CEO of FP to phone us about their poor products.....no answer and dont expect one.
I would realy like to debate FP about their faulty products on national tv, doubt if they would show up though.

Broke down the second week we had it, FP fixed it with a second hand part that failed as well, spent around $1000 over 5 years keeping the piece of rubbish going, all with no help or customer service from FP

2 comments
Sparty
Sparty

Our FP freezer has a very noisy fan. Their technician said we had to learn to ignore the noise. I think the freezer has a faulty fan housing.

ajohnboy00
ajohnboy00
Bottom Mount Fridges / Refrigerators

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Its been good

published

We bought our E522B second hand about 10 years ago and it has been moved through 3 different houses in that time and it has worked perfectly the whole time we have had it. I have found you need to adjust the temps up and down for summer and winter but it has never stopped working, never frozen over or let food go off. Ive been very happy with it.
The only reason im replacing it is we need a bigger fridge.
Reliable, always did what we asked of it
Plastic shelve (whilst they have never broken) feel flimsy

We have spent many happy years together.

published

I love this fridge. It is so spacious and easy to clean. There are plenty of door storage and shelving. The kids dropped a jar on the top plate of the freezer and I called the Fisher and Paykle customer care line. I was do well looked after that I have decided to source Fisher Paykle products wherever possible.
Reliable. Excellent customer service.

Di318

Di318Wollongong

Not happy

published

This is the noisiest fridge i have ever owned. I have now had it for over a year and it still wakes me up in the middle of the night with its loud popping noises. Its absolutely terrible. I do not recommend others to purchase this. I cannot believe some people have made positive comments about this item.
Nice size fridge
Freezer too small

2 comments
Welsh Man
Welsh Man
Danieli
Danieli
martian_rob

martian_robSydney

  • 2 reviews

Reliable - 8 years and counting

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Scott R

Scott RAdelaide

Faulty fridge. Worst appliance I've had.

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We bought this fridge in May 2008. It developed what they called a gas leak and needed to be repaired December 2009. December 2011 it developed another "gas leak" and needed to be repaired again. Fast forward to October 2012 - the fridge is just over 4 years old - and it needs another repair as it's not staying cold. I'll be on the phone to consumer affairs tomorrow as a fridge that's 4.5 years old and cost nearly $2000 shouldn't fail 3 times.
Attractive design
Low build quality.

2 comments
bare
bare

Confused on this as these have a 5 yr parts/labour warrantee

Scott R
Scott R
Page 4 of 9
See all Fisher & Paykel ActiveSmart 519L Bottom Freezer (E522 Standard Series) reviews

Questions & Answers

Uche Nsugbe

Uche Nsugbeasked

ActiveSmart E522BRX (Stainless Steel, Right Door)

Hi,
I bought this fridge about 3 years ago. I have been very pleased with it ever since.
An alarm would sound to remind you that the door hasn't been properly shut but recently, as soon as you open the top door of the fridge it begins to beep continuously until you touch the active smart button inside the fridge or until you shut the door. This is abnormal. How can I correct this?
Regards

No answers
Fiona

Fionaasked

ActiveSmart E522BRX (Stainless Steel, Right Door)

Fridge & freezer are sounding 2 beeps on opening
In fridge at back top, there is a red light as well
Does it need a service?

No answers
Paul P.

Paul P.asked

ActiveSmart 519L Bottom Freezer (E522 Standard Series)

We keep having ice form behind the back panel of freezer and when this happens the freezer keeps working but the fridge does not stay cool.
We have the freezer set to warmest setting.

No answers

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