While the tracker works well and provides the workout details you want, the added selling point of personal music storage is quickly becoming a nightmare as the apps to transfer music are outdated, incompatible and cumbersome . Experience is something from the early PC days in 1990's ....
Looks like they want to push everyone to a a paid Deezer subscription, which is only thing that works but with same troublesome process

The wrist band end is secured” by a little metal peg that fits into the two parts of the band. They get lost easily and cannot be replaced cheaply. Recommend a smart watch with normal band design not an Ionic.

Was worth the money at the start but after 18 months I’m beginning to change my mind. It won’t keep its charge. After charging I have to sync it with my phone just to reset the time, it’s always restarting itself. Can’t check the time without it restarting. Useless now.

Had for 18months have spent more time trying to get it to work properly than actually using it. Constant syncing issues turns itself off then back on during workouts, customer care is useless just get the same advice from them every time which is the same advice as their online troubleshooting. Should never have bought would much prefer Garmin or apple instead

It does everything it's supposed to do. Quite nice looking, feels comfortable to wear, battery life is really good, I charge it like once per week. Love the app, esp sleep track feature.

I stopped using fitbit ever since charge2, because every replacement I have, is always peeling.
I came across a decent deal on the Ionic and decided to give it a go. The battery does last almost a week.
However, the notifications vibration seems to be very soft.

i have using fitbit watch from 2015
first Hr and now upgraded to Fitbit ionic
apart from the band colour which was fade blue i like everything about it
5 days battery life is good

My 11 yo son saved up for one of these and it has been replaced once already as it just stopped working. It has now just died. He was supposed to be able to swim in it, but after a pool day it coughed and spluttered and now its just dead. What a waste of a lot of money.

I've had this watch for about 9 months now - very disappointing. Heart rate monitor not reading pulse when I sweat, Software update crashing and slow, constant sync issues, Automatic runs not recognised, data loss. Overall just a gadget, definitely not worth the money. I wish I'd saved a bit longer and bought myself a Garmin.

I received a Fitbit Ionic as a gift and it broke. Since it was under warranty it was replaced. Now, less than 6 months later the replacement stopped working. I spoke with a representative who said that a replacement could not be granted due to it being outside the warranty window. They offered a 25% discount toward the purchase of a new tracker. Worst customer service and terrible product. I will not spend one dollar on another fitbit that will likely break prematurely. I have lost all faith in these fitness trackers. I will spend my money elsewhere! Don't waste your money!

The Fitbit Ionic is a leader in fitness tracking devices. The battery life can last 2 solid days, and the app is great in pushing you to achieve and exceed your fitness goals. Whilst not as stylish as a nice analogue watch, the features included in the Ionic are great for what the device was intended for.
If only it was just as easy to get motivated to getting fit/keeping up a fitness routine!

I was given this ionic watch for my swimming training last year in March 2018. $400, shall I say..
Today at the pool the watch froze, and then it said to clock face error. This is it.. Now the interface has stopped working all together. and of course 1 year and 1 month. Warranty won't work.
I feel having been robbed by a Company who knows their products are junk but continue selling them at high price.

After happily using Fitbit Charge 2 for about a year, I bought an Ionic from JB HiFi a few months ago. I spent days trying to set it up and never managed to sync it with the Fitbit Andriod app in my rather new LG G7 ThinkQ phone. A the last resort, I managed the Windows 10 app in laptop to see the device, and to sync it. It worked for a while but every now and then Windows app does not sync because it simply cannot find the device. Today I have tried all sort of things including restarting the ionic, restarting the laptop, restarting blutooth, etc. but with no success. Fitbit apps are hopeless CRAP and seems to have a lot of problem with Ionic and Bluetooth. Android app does work OK with Charge 2 somehow.

Charging the Ionic was great at first, after a while the prongs wouldn’t insert into the back of watch to charge. Closer inspection I noticed dirt build up on the female grove in the charging point. I got a thin pointed knife and scraped the dirt out and all is like new again. If that’s the only fault I have with it I’m more than happy with this product. This is the second Ionic I have had, first one I exchange due to not being waterproof. Exchanged at Office Works no questions asked. Excellent

Can't update it, and it won't connect to my phone.
This is not the first time, this has happened several times.
Save your money, i have had my Ionic for a year now I have more problems with it then it is useful.
For a $400.00 watch it is an over priced paper weight just junk!!