Fly365 is currently under liquidation as of the 21st of February 2020. For those impacted, there is a Facebook group called "Fly365 Liquidation - Support Group" to help anyone that may be affected or impacted by this.
Read also:
aldi julius dog food prices cheetos cheese and bacon balls ingredients nan comfort vs nan pro gold aldi bauhn noise cancelling headphones bridgestone turanza serenity plus reviews australia what prams does the steelcraft capsule fitFly365.com Questions & Answers
309 questions from our users
TAHamidasked
To whom it may concern @ Fly365.com
I have a confirmed flight on BA on 21/7/2020 KUL - LHR, booking VAPZEK
But unfortunately few days ago I received an email from BA stating that my flight was cancelled / could change date of travel. So I was hoping to change the date thru BA Manage My Booking & with my despair when I click to the Manage My Booking it says that BA can’t change my date of travel & I should contact FLY365 & to another shock the fly365 website does not respond! Even your company is on Liquidation there must be a way or kind of link how am I going to change my date of travel! As for the moment to travel in July just after or in the mid of this Corona Virus pandemic all over the world & i am taking the precaution of delaying / postponing my flight to a later date in January 2021!!
Please anyone or whoever having this experience with Fly365 could help me with information how to go about this situation when company gone into administration .Kind regards A
No answers
Frances F.asked
I need confirmation in regard my cancelation so I can get a refund my confirmation booking is vv4mt8 and I booked on 20th january 2020.
I need confirmation for the bank please?
No answers
Jessica O.asked
I do make a booking from your fly365, which is with china airline flight from PEN to TPE. The traveling date is on 04th, April 2020. Now due to the coronavirus, both of countries are district to in and out of the countries. I would like to know how to make the refund or alternative may allow me to change the date of travel to next year due to the COVID-19 illness?
looking forward for your reply as soon as possible. THANK YOU!
No answers
Najatasked
Dear sir/ madam
Hope this message finds you well
I'm Najat I did my book ticket with Qatar air want to change it or be refunded please need you guide from the booking reference ticket number is O6LUOI and my last name Al gheithy from Kl to Zanzibar is there fight on 30/3/2020 please can you make the changes for me or can I get the refund . your guide please.
Kindly waiting to for you kind respond
Thank you
No answers
Dhruval C.asked
Hi due to corona virus and travel restriction my return ticket from singapore airlines has been cancelled and i booked trough fly365 and now i dont know how can i get my refund form fly365. Could you please suggest ?
No answers
Furniture D.asked
Hi, I booked my ticket in Feb. Now I went to cancel the ticket due to corona virus.
What should I do??
1 answer
Call your bank and ask for a charge back.
I called my bank and I got my money back.
Joeasked
I'm trying to rebook my return flight to Australia from Philippines. I contacted Singapore airlines but they told me to contact my travel agent for assistance. As Flight365 no longer exist I'm stuck here. Can anyone help to solve this critical situation? How can i rebook my flight with Singapore airlines? They appear to assist people who didn't buy directly from them.
1 answer
You have to tell them your agency was Fly365 not Flight365. Ask them to verify your eTickets with your booking number or just your name. If they are valid SA should know to take over your bookings. HTH
Sandy Rabyasked
Booking Number KDKXHC - Sandra Raby
Booking from Cairns Qld to Honolulu on the 14th May 2020. As all flights have been cancelled could you please advise how I can get a refund now that Fly365 has collapsed. I paid for the flight with my credit card if that helps.
Kind Regards
Sandy Raby
1 answer
I was also going through the same experience as you until I received an email today from this website called https://viewtrip.travelport.com/ saying that my booking was confirmed. As I looked further into this email, it actually showed the confirmation of the flight that I've booked with Fly365. It appears they're partnered with Fly365 and somehow my booking came back from the grave. They also provided me with a new reference number which now actually works and shows that my booking exists when I check it on the airline website that I'll be flying with (Qatar Airway). So saying that, I really hope that everyone else, including you, will receive that email that as well soon!
Manpreetasked
Hi, I booked my ticket in Jan. Now when I went to cancel the ticket due to corona virus, then I came to know it gone into liquidation, as I can’t find my tickets online. What should I do??
2 answers
I received an email today from this website called https://viewtrip.travelport.com/ saying that my booking was confirmed. As I looked further into this email, it actually showed the confirmation of the flight that I've booked with Fly365. It appears they're partnered with Fly365 and somehow my booking came back from the grave. They also provided me with a new reference number which now actually works and shows that my booking exists when I check it on the airline website that I'll be flying with (Qatar Airway). So saying that, I really hope that everyone else, including you, will receive that email that as well soon and that you can cancel your flight through that site!
Thanks I hope so
Linda R.asked
Fero K.asked
Hi everyone,
I have booked on 22.January flight from Sydney to Vienna via Doha by Qatar airways, and unfortunately I have used Fly365.com . As I realized they are under liquidation and as many of you,I wasn`t informed about anything. Can any one advise what you have done and how did you claim your money back. Is there any chance to get money back at all? I`ll be glad if anyone can help.Thanks. Frank
1 answer
I was also going through the same experience as you until I received an email today from this website called https://viewtrip.travelport.com/ saying that my booking was confirmed. As I looked further into this email, it actually showed the confirmation of the flight that I've booked with Fly365. It appears they're partnered with Fly365 and somehow my booking came back from the grave. They also provided me with a new reference number which now actually works and shows that my booking exists when I check it on the airline website that I'll be flying with (Qatar Airway). So saying that, I really hope that everyone else, including you, will receive that email that as well soon!
Suraxa C.asked
hi
i have booked return flight with you from Sydeny to Ahmadabad . and i have return date tomorrow but i haven't get any notification from airline and Australian government put restriction on all entry in Australia. can you please help me with that? thank you
No answers
Hemant K.asked
we all got ripped of i booked my ticket in jan and my flight is tomorrow and now i know that my ticket is not valid....anyone more information on this topic how to get money back
3 answers
if you booked using a card, file a charge back and rebook a new ticket
How can I do that like how can I apply for charge back
join the facebook liquidation group, heaps of information on there where people stuck in a variety of situations have posted, you will find your answer there
Laxmi P.asked
Hello everyone fly365 is no more anymore but I booked tickets on 31 March 2020 still I can travel from India?
2 answers
Call the airline and check
Thank you for answering my question, I try vist fly356 website error message coming.
I don’t know contact number
Mere Kasked
How can I change or cancel our booking if this company is under liquidation. We are due to fly out next week Friday 27th. Need urgent help
2 answers
Call the airline
I took yesterday off work trying to call the airlines but no luck so I'm off again today to do the same. By the way thanks for responding to my question
Regards
M.K
abdelaziz a.asked
My name is Abdelaziz Ahmed
Fly365 booking ref. 98JX3M
Asking possibility to make returns ticket early. Any help?
No answers
ortegaasked
Hi,
I want to know the status of my flight, as I booked with FLY365.COM and it is seems like the company went to bankruptcy. Reference number 5C5FXS. I don't even received any email from the company.
Can someone provide a contact email or number?
No answers
Dani58asked
I booked my flight las year for the end of May and I just learned that they went in liquidation . I don’t know who to contact about refunds or don’t know for how long this madnes will be over don’t know what to do can anyone help me ?
Thank you
helen kellyasked
Does that mean my ticket is not valid anymore or is there a way for me to contact and make some changes?
No answers
julieurban1asked
I want a refund you frauds, how can you do this to people who trusted you? You take our money and then go into liquidation! At the lest provide us with an e ticket
Ref: DZLRG2. Contact us ASAP
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.