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Physical store, Online storeReviewer Photos & Videos
AndreaSydney
- Fone King
- Verified customer
Luke is the best!!!
I went into the store today to look for a under water phone case, Luke was lively, eager to help and full of knowledge. He also helped me out with a strap for my iwatch and showed me this new amazing charger which I’m going back tomorrow to purchase (should have listened and just bought it right there and then haha). His service was just fantastic, I left the store with a positive energy and a huge smile. Thank you Luke! A day later I went back in to buy more things, Oska and Ken were also soo helpful. Clearly you guys just have the best staff ! Always a pleasure to visit.
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You have been a great help with your advice
Having acquired a phone and tablet from Telstra I needed case and screen protection and went to phone king as I have in the past. Great advice and fitting of cash and screen protection for my S9 and a referral to Samsung in Westfield to buy products for my tablet case and screen protection which was subsequently fitted for no charge.
Thank you.
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- Fone King
- Verified customer
Excellent service
I was browsing the Tuggerah store for cases for a Galaxy S9 that I am picking up in a few days. Even though I was not in a position to purchase any accessories today James helped me and gave me excellent advice and service on purchasing the best equipment to protect my new phone. Thanks James, your informative and enthusiastic service was much appreciated and I will be back!
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- Fone King
- Verified customer
Superb Service
I was in your Bondi Junction store and was served by the delightful Rosie.
She was super efficient, friendly & knowledgeable.
Please convey my congratulations to her on being an outstanding employee.
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- Fone King
- Verified customer
Awesome customer service
Visited Foneking at @ Westfield Sydney and was served by both Mark and Oliver. They provided me excellent service. I will definitely go back there if I need anything done on my phone. Very happy customer.
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- Fone King
- Verified customer
Oscar Bondi Junction
Couldn’t have been easier to navigate around the store. The range of products were impeccable! What I bought could not have been better Oscar was amazing!
1 comment
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- Fone King
- Verified customer
Deciding on what Bluetooth headset to buy.
The shop assistant (Alex) was very knowledgeable and discussed several options for me to consider. Also once I was pretty decided showed me how to use the model I selected. Very Helpful.
1 comment
Tim H.Fone King
Hi Roberto,
Thank you for taking the time to leave us a positive review. We value Alex within our business and am pleased to see Alex was able to assist you in your needs.
We look forward to seeing you in store again.
Thanks - The FK Team
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- Fone King
- Verified customer
Very helpful
Oliver knee his products. Sorted out my requirements quickly and efficiently whilst being pleasant Hope he is still there when I require additional accessories.
1 comment
Tim H.Fone King
Hi Captain! Thank you for taking the time to leave us such a positive review followed up by 5 stars! It's great to see we were able to assist you in your needs.
How awesome is Ollie! He is one of our... Read more
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- Fone King
- Verified customer
Great Customer Service
Had a great experience with the support of your sales person Oliver who went above and beyond to provide me with all of my needs. He was chirpy, very knowledgeable and greta fun to talk too..
1 comment
Tim H.Fone King
Hi Col,
Thank you for taking the time to share your positive experience, Isn't Oli the best? We're lucky to have him. ... Read more
As a growing family run business it’s great to know the pillars that we were founded on still carry through to this day. We look forward to welcoming you back soon. Thanks The FK FamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Fone King compares to other Phone / Computer Repair Services
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- Fone King
- Verified customer
Repair Made Easy - Highly Recommended :)
On Holiday in Tuggerah NSW. Touch screen was unresponsive. Without even touching my phone, Bodih (fone king Tuggerah) diagnosed my Iphone 6 plus with the common mother board touch fault disease. He referred me to Fone King Alexandria head repair centre. I met Nick there he was very professional and reassuring. within 1 hour he fixed the motherboard touch fault in my phone, while i waited (with 6 months warranty). To get a phone motherboard fault fixed on the spot is unheard of folks, every other mall phone repairer wanted to send my phone away away for a week with no explanation of what could be wrong, one particular mall repairer even said my phone is ruined!
Fone King know phones people - Very impressed - Thank you.
1 comment
Tim H.Fone King
Hi Andrew,
Thank you for taking the time to share your positive experience, ... Read more
Our techs are the best in the biz. By employing qualified technicians\engineers we ensure your device is always in the best hands. We look forward to welcoming you back in store shortly. Thanks The FK FamSimilar opinion? Write a review on ieatwords.com.au!
- Fone King
- Verified customer
Elderly new phone owner
Staff explained best products prices & package deal included fitting & setting up new phone were very patient & did not rush me or pressure me . I received everything I wanted & helpfully & friendly . Highly recommend them especially Buddy & Adam .
1 comment
Tim H.Fone King
Hi Crash,
Thank you for taking the time top share your positive experience, As a growing family run business it’s great to know the pillars that we were founded on still carry through to this day. We... Read more
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- Fone King
- Verified customer
Great service
The customer service provided was excellent I would definitely recommend Fone King Chermside to friends and family. Shannon and Jamie were both knowledgeable and very personable. The repair was done very quickly, within the hour which was brilliant
1 comment
Tim H.Fone King
Hi Sam, thank you for taking the time to share your positive experience. Aren't they an awesome bunch? It's great to know the team were helpful and efficient when repairing your phone.Thanks The FK Fam!
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- Fone King
- Verified customer
Awesome energetic service
The service by James was phenominal, James was highly energetic and provided honest and reliable service for me. I will be back for more, as he concisely summarised other useful products to me.
1 comment
Tim H.Fone King
Hi Blake, Thank you for taking the time to share your positive experience. It's great to know he was able to educate you on useful products. I'm sure James will be well over excited to see you again! Thanks, The FK Fam.
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- Fone King
- Verified customer
Superior Service
I was attended to by a girl named Tyler in your Bondi Junction store. Tyler was wonderful and helpful. Tyler is a credit to your business. In fact I have already mentioned this good service to many of my friends and I asked them to ask for Tyler and to go to your shop. She sold me two products based on my needs. I am very happy with her recommendations.
1 comment
Tim H.Fone King
Hi Sonia, Thank you for taking the time to share your positive experience and kind review about Tyler. We're pleased to hear she has delivered an excellent customer service experience. I'm sure Tyler ... Read more
would be stoked to see you in Bondi again.Thanks, The FK Team.Similar opinion? Write a review on ieatwords.com.au!
JasonSydney
- Fone King
- Verified customer
Great Service
Had an awesome experience today at QVB. Went in to buy a cover for my note 9. But convinced to fix my Note 8 instead. Amazing service from Paul.
1 comment
Tim H.Fone King
Hi Jason, Thank you for taking the time to share your positive experience. It's great to see Paul was able to assist you with your Note 8 Repair. Thanks, The FK Team
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- Fone King
- Verified customer
Kind & thoughtful service
The product was expensive given other types of products & prices.
However I didn’t mind paying a little more for the product because of the good service.
1 comment
Tim H.Fone King
Hi Paul, Thank you for taking the time to give us 5 stars! We appreciate your honesty. Our prices on selected products can vary on a number of factors such as the amount of protection it provides and ... Read more
the quality of the product. However the good service is free of charge on us. Thanks, The FK Team! We look forward to seeing you again!Similar opinion? Write a review on ieatwords.com.au!
- Fone King
- Verified customer
Phone savers!
The tech at Miranda (I think his name was Nathan?) fixed my completely water logged iPhone 6 in the time it took for me to have a coffee. He was SO nice. He offered to move everything onto a USB for me too as my storage was full.
1 comment
Tim H.Fone King
Hi Jac, Thank you for leaving us 5 stars and a wonderful review about our tech Nathan. How good are the cafe's in Miranda?! Its great to know he was able to retrieve all your data on a USB stick and also fix a water damaged phone! Thanks, The FK TEAM
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- Fone King
- Verified customer
Smashed screen everything disapeared
The team at Fone King Miranda were friendly and got my problem sorted immediately. They did not have the parts but got them delivered and the phone was fixed with a screen protector fitted at a competitive price. Thanks for the efficient no drama service
Mick
1 comment
Tim H.Fone King
Hi Mick, Thank you for taking the time to leave us such a positive review. It's great to see the team at Fone King Miranda have given you a 5 star experience and assisted you with ordering the part. Thanks The FK Team!
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ScottBrisbane
- Fone King
- Verified customer
Terrible service
I wanted a cover for my iPad mini 2. I was offered a choice of suitable covers by the assistant. When I tried the cover at home, it did not fit. I also realized that, for $49.95, the cover was very flimsy and would offer little to no protection for my iPad. I returned to the store, explained that I had been sold a cover which did not fit my devise and would like a refund. My once pleasant assistant turned decidedly unhelpful and refused stating I could only swap the item for another cover. I was sold an item recommended by the staff member...Read more
which was not fit for purpose. The staff member made a mistake yet I cannot get my money back for their mistake. Lesson, there are so many phone cover places around, there is no need to deal with fone king ever again.1 comment
Tim H.Fone King
Hi Scott,
I’m sorry to hear your experience was far from perfect and for us not addressing this sooner. I’m here now and happy to help find a resolution. ... Read more
If you can please email a contact number and the best time to call to [email protected] I’m sure we can turn this around. Thanks The FK FamSimilar opinion? Write a review on ieatwords.com.au!
AliBAU
- Fone King
- Verified customer
Selling knockoff cheap Chinese imports as 'Hanman' products
Bondi Junction - Chose a 'Hanman' cover for an iPad 4 at the weekend for $59.95. (Pushy sales guy also tried to sell me a $25 screen protector that I didn't really need, but luckily I asked the price before he started). The cover I had viewed and selected had a slight mark on it, so the sales guy produced a new one in a plastic cover and I completed the transaction. My receipt stated 'Hanman iPad cover'. Fitted it at home and it felt a bit cheap without that leather smell or feel. Noticed there was no logo on the front, and also the plastic ...Read more
cover just had generic blurb on it, 'Made in China' - no mention of Hanman. Pretty annoyed I went back to shop to be told the biggest load of rubbish from the sales guy -'it comes up as Hanman on our system', 'some covers don't have the logos on them' - ummmmm really?? 'some customers don't want the logo on it'!!!! Felt more insulted by the nonsense response than them trying to flog me knock off Chinese imports in the first place! I asked for refund and he said he'd have to check that with his manager - like they were doing me a favour. Got a refund, then bought a genuine Hanman cover for $35 from another store.1 comment
Tim H.Fone King
Hi Alib,
I’m sorry to hear your experience was far from perfect and for us not addressing this sooner. I’m here now and happy to help find a resolution. ... Read more
If you can please email a contact number and the best time to call to [email protected] I’m sure we can turn this around. Thanks The FK FamSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Stacyasked
HeYYYY do you guys have a store near Campbeltown?
1 answer
Tim H.Fone King
Hey Stacy, thanks for the question. You can find a list of our stores here: http://foneking.com.au/store-locator/
Your closest store would be Miranda: http://foneking.com.au/location/miranda/
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Tim H.Fone King
Hi Eddy,
Thank you for taking the time to leave us such a positive review. We look forward to welcoming you back to our store soon.
Thanks-The FK Team!