Fowler Homes (page 2 of 7)
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Reviews
Our Build
What a difference dealing Fowler Homes at Oran Park compared to many other companies.
From the very first time we met Layne Rimmer we were treated with respect, honesty and he offered various suggestions to a Fowler house plan we selected to accommodate a three generation ageing in place family home.
Affordable luxury
Affordable luxury is what they promise and its what you get. Everything from customer service, tender, contract and colour selections processes and inclussions have exceeded my expectations. Layne at Oran Park Diplay home was great with getting everything started and answering all my questions. Sandra and Lidia have been very helpful, knowledgeable and transparent throughout the whole preconstruction process. Having experienced and genuinely caring professionals to work with has made it so simple.
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5 stars
Fowler Homes really takes customer service to the next level.
A big thank you to Sarah C and Sandra L for all their hard work. They were professional and they were very patient as we continued to change and tweak the plans until we were completely satisfied with the layout and design of our new home.
We now look forward to the construction stage.
Layne Was A True Professional
Layne Rimmer and his Oran Park display home team are awesome.
Our goal was to achieve a custom home as we were very clear on what and how we wanted our home to look.
His customer service was impeccable from the very beginning he went above and beyond and was even taking our calls when on annual leave and his days off. He has exceptional knowledge of all the Fowler designs and was also able to recommend and suggest ideas to us to make things work.
We would recommend visiting the team at Oran Park as I know you will not be disappointed.
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Professionalism at its Peak
Layne and his Oran Park display home team are awesome. They pay attention to details and help you every step of the way to answer your questions. The first time I stepped into Layne’s office I knew immediately he will be my consultant. Their quotes are very reasonable compared to what obtains outside
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Excited to build with Fowler Homes!!!
Our goal was to achieve a custom home as we were very clear on what and how we wanted inside our home. While visiting various display homes, we liked the Seabreeze ultra facade and wanted to fit that on to our custom floor plan.
Our Sales rep, Sarah's wonderful way of handling our process initially was outstanding and promising. She gave us complete confidence that our ideas were achievable for our needs and budget. We were pretty impressed in the first meeting. Prior to Fowler Homes, we had approached few other custom builders, but none of th
... Read moreem gave the confidence in what we wanted to achieve the way Sarah did. Sarah was not only great during the sales but was also of a great help during our pre construction phase. Coming to our Design phase Vandita, our drafting manager, She is a powerhouse, just goes above and beyond her responsibilities. Highly dynamic, highly proficient, very flexible and always approachable round the clock. She helped us design our custom home the way we wanted and in a much better way then we expected. We had asked her to modify few things (numerous times) and it was done with utmost care every single time. We've bothered her a lot with heaps of queries and every time we've got positive and convincing answers based on which we were only able to make our design better. Our facade had 4 - 5 components because of which few questions were raised by the council and Vandita liaised with multiple teams to provide with the right set of tech specifications which helped us eventually to get the approval.
The very best!
The entire Fowler team have been exceptional from start to finish. The quality of our home is exceptional. The entire process has been enjoyable and stress free. Special mention to Layne our sales rep who initiated the whole process his customer service was impeccable, he has exceptional knowledge of all the Fowler designs and was able to recommend the best home for our needs and budget. Our CSR Lidia who went above and beyond. Her communication and assistance throughout the whole build is something we’re incredibly appreciative of, everything
... Read morewas dealt with professionally and extremely promptly. Our site supervisor Mick, absolute best at what he does, we could not ask for anything better. Mick looked after us completely throughout the whole build keeping us updated weekly and sending regular photos. Nothing was ever a hassle for Mick. Thank you to everyone at Fowler.
Frustrating and lengthy - beyond a joke!!
We went with Fowler due to their fantastic floor plans and amazing sales customer service. Unfortunately this was the last time we saw any customer service from Fowler. We signed the pre-tender Jan 2020 and moved to construction in Oct 2021, 1 year 10 months later.
Lack of communication, transparency and honesty from the CSA throughout he journey. One example, we were told by CSA that she couldn’t get in touch with council after our home had been in council 6 months. I spoke to council at this point and found out Fowler had asked for 3 extens
... Read moreions on a query and when Fowler answered the query, it was incorrect. After being in council 9 months, our DA was approved, only to find out Fowler had made another mistake and our plans had to go back into council which took further time as it had to go through the full council process again. During this time, we emailed [Name Removed] twice who told us what we wanted to hear, but our land still has no progress (as at mid Jan 2022) - we moved to construction in Oct 2021. It seems that the culture is from the top - the MD just told us what we wanted to hear but has done absolutely nothing to get this project moving, increase customer service, communication nor transparency as we just see this permeated through the company. Cannot say how disappointed we have been in customer service (none), communication, transparency and honesty - all the things the Fowler website says they stand for. So far, we have been in construction 3 months and are seeing the same patterns of customer service from the site supervisor. They certainly haven’t started our build!
Impressive service and design from Fowler Homes
We found Fowler Homes in the Home World and was attracted by its designs. We met our sale consultant David there who truly cares about his clients. He always patiently explains some unfamiliar professional terms to us and shows us what it is in the displayed home.
We are impressed by Fowler Homes streamline process as well. There are different appointments at each stage, FH always follow up and contact with us in time. Their construction department also carefully modify the design drawings according to our requirements.
We believe that with FH help, we can have our dream house.
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They made our dream home building experience a pleasurable one for us
This Christmas day we remember the best things happened to us this year and going with FH is clearly one of them. This Christmas FH deserves our heartfelt thanks and appreciation. We have build multiple houses in the past but this time it was our dream home project. We took time and researched into many builders for a few months. We found FH had the best plans that suited our block and our taste. We had tender with total 3 builders as we did not want to take any chances with our dream home. Fowlers tender was a clear winner.
Our admin process
... Read more was very smooth thanks to the best client relation officer one can get, Lidia. Our site supervisor is Scott. This may sound like a fairytale but he is the best SS one can ask for. A build is an onerous process and there will be many issues along the way. The best thing about Scott is that he is on top of everything. He will do what he needs to do to rectify any issues and make his clients happy. To summarise for those who are still deciding: - trust me, there will be issues during every stages of a new home building. What Fowler did differently was their acceptance of those issues and problem solving attitude. While the previous builders threw a denial attitude towards any problem we pointed out during the build (after accepting the tender), everyone at FH has been very approachable and accepting to any issued raised by any party. Everyone at every stage worked very patiently to solve any issues and made things work for us - from day 1 till now they gave us a sense that they care for us and our needs. We never felt neglected
A very mixed service.
I went with Fowler as I was genuinely impressed with their designs and the gentleman who spoke to me at the Leppington Display House. Though once I started my journey with Fowler its been very sub par. Another customer service representative at the display home assured me that I did not have to pay stamp duty at all as I was a First Home Buyer. And after speaking to the solicitor they provided, I had to now pay stamp duty, which had completely contradicted what the CSR at the display home told me. And this CSR form this display home had misinf
... Read moreormed me on what I was entitled to in regard to the Home Builder Scheme as well. The lady who was responsible for the Tender process was very rude and abrupt. And she was very unprofessional and she even forgot to scan copies of paperwork and told me to do it. I do understand due diligence is needed and I have learnt alot as a result of this . Though this process of pre construction with Fowler has just been really lack luster and stressful with certain individuals that represent their company. And as a First Home Buyer, I felt these guys took advantage of that and weren't as helpful as I was hoping they would be, I only decided to build with Fowler as I read all those positive reviews on here. I'm really hoping it gets better from here.
IMPRESSIVE
Moving to our construction stage, we met Piera our consultant, we got very impressive with her vast experience she responded fast to our queries and always in a polite manner. Doing all the selection for our home really it was fun and completely stress free she was always there for us with her knowledge and suggestions at the end we are getting the house we always wanted to have. Thank you very much Piera we are very satisfied with your service.
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A breath of fresh air!!
After a previous very poor building experience with another builder Fowler homes were a breath of fresh air!! We met with Layne Rimmer at Oran park and from the very beginning he went above and beyond. He worked so closely with us to give us our dream home and stuck to the budget with wanted with no hidden costs or agenda. Would not only work with them again but highly recommend anyone else to save the hassle and choose Fowler!
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Delivered as Promised!
We’ve written a mid-construction review sometime March and now our house is finally done and handed over a few days ago! It would’ve been completed earlier but was delayed due to the lockdown which caused a lot of anxiety and apprehension due to the uncertainty of it all. Despite this setback, our site supervisor Mick and his team worked tirelessly once construction resumed to make up for lost time. Delivered as promised before the year is over and they have done a fantastic job! Impeccable quality and construction. Thank you Mick for being so
... Read morepatient and hardworking. The house is even better than what we expected it to be. We want to reiterate all the amazing things we mentioned in our earlier review about how professional and accommodating the Fowler team are. No question too trivial, no request too difficult and we never had any problems getting in touch with them. This journey of building our first home has been smooth sailing from the start (despite the lockdown), made possible by the A-team - Lidia Milostic and Mick Bucciarelli - who feel like family to us. Thank you for making this possible and for being a part of the journey. We couldn't have asked for better people to work with. Our endless gratitude and we will miss you! It has been a wonderful experience building with Fowler Homes and we will definitely build with them again in the future. To those reading this review, look no further, go with your gut and build with Fowler Homes. YOU WILL NOT REGRET IT.- +3
Exceptional services
We received exceptional pre-construction support from sale David, contract Sandra and pre-variation teams. Fowler are always flexible in accomodating our specific requirement as well as the great service we received from Lidia Milostic during our initial design and preparation stage. She always helpful and supportive, her knowledge and customer service is outstanding, we cannot wait to have the construction work commence soon and share more experienced about Fowler Homes
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Excellent Service at Pre-construction stage
Fowler Homes has provided us with exceptional service during the preconstruction stage of our new future home. Their friendly staff have made the experience enjoyable. They've been very responsive and always doing their best to meet our needs.
We're now about to step into construction stage. We're very excited to see our home come together.
Exceptional Customer Service
We have just completed our pre-construction process with Fowler Homes and couldn't be happier with the way everything was handled. We had the pleasure of working with Piera as our CRS and we couldn't have been happier with her work. Nothing was too much for her and none of our requests were made to feel in adequate or silly. She made the process smooth from the beginning. Her expertise in her field is unmatched and we couldn't have imagined going through this process without her wealth of knowledge. We are excited to move onto the next step in our build as we move into the construction phase and become that one step closer to receiving the keys of our new Fowler Home.
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We hit the jackpot when Scott McKillop was assigned as our site supervisor!
His professionalism, honesty and advice were invaluable.
He picked up a few mistakes along the way that had been overlooked and made sure the changes/corrections were made without drama.
He never failed to keep us updated on the progress of the build and was always available to take my calls and reply to texts and or emails.
I felt I could go to Scott with any question or concern that bothered me, and I would get honest feedback and sound advice.
We were totally new to the world of construction, but Scott explained everything to us so clearly a
Great team,excellent service
After seeing so many display homes we decided to go with fowler homes because we loved their design and the customer service. they were very helpful to bring our dream house to life and the service is an excellent and special thanks to David Tsang,expert in his work,love the work.
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Excited to build with Fowler Homes
When we first saw Fowler Homes at Box Hill, we were overwhelmed with the homes they had on display. The service we received by Les was outstanding, he provided us with some great advice and walked us through the home we chose and advised of the inclusions and provided advice. We were then placed in the care of Sandra who bought us through the journey of our plans and contract. She was very patient with us and guided us along the way through the design phase, very grateful for her knowledge and support. We look forward to the construction stage and picking items to make our home complete. I cannot wait to share photo's.
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Great Service!!
We went through number of display homes and selected Fowler homes due to their flexibility in accommodating our specific requirements as well as the great service we received from David during our initial design phase. Piera has been great work with during the pre-construction phase taking us through the process methodically.
Look forward to working with Fowler Homes to get our dream home built!!
So far so good.. Custom plans completed
Big thank you to Fowler Homes and the Team. A special thank you to David Tsang and Sandra Laird on their patience and feedback in our custom plans. They both helped with input and functionality of what makes a perfect design. Customer service thus far has been exceptional. Now that the plans are ready we look forward to the exciting part of picking the finishing touches. Can not wait to have the house completed. It will look fantastic. More than happy to share photos
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Amazing home builders
I decided to go with Fowler Homes after having been to many display homes and Fowler have the best designs, plans and finishes are spectacular.
I dealt with Mark and Bianca at the Willowdale Display Centre and they helped me get my ideas on paper and answered all my questions. Mark having been in the building industry for years went above and beyond to get things started for us and never had a problem when we had to change things around.
At Pre-Construction stage, Piera was great to deal with. She liaised with different trades for my build as
... Read more there were a lot of questions prior to going onto site. She has a lot of patience and was always going above and beyond to get my questions answered and items modified prior to going to construction. I have confidence that the next stage is going to be wonderful. Fowler are a great family team which really shows through their commitment to helping their customers.
A Great start to our Build
We went through a lot of display homes and found that Fowler Homes stood out above all the rest with quality workmanship shown in all their display homes. Our journey started at Willowdale display centre where we met Mark and Bianca, and what a great team they are. Mark went above and beyond to help us plan our dream home with a three (3) car garage, with his wealth of knowledge on construction and his advice was spot on. It was never a problem going back and forth with us changing windows or removing doors, mark was always pleased to help.
We
Amazing Customer Service!
We had the absolute pleasure of Pre-Construction dealings with Piera !! What a gem she is to deal with, her knowledge and customer service is outstanding, we were so lucky to have her help us along the way of our build journey, always going above and beyond to help us, nothing was ever an issue and inquiries were always responded to fast. We are truely thankful and very grateful for the service she provided too us. What an asset she would be the the Fowler team !
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Excellent start
We have commenced to build with Fowler. It has been first few months of planning, drawings and contract signing. The experience has been good in the early stages. David Tsang has been very helpful. Very good expertise in building and construction design. Looking forward to see the progress and completions.
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Great pre construction experience!
We had high level of customization done to the house plan and did numerous changes along the way - all made possible by none other than David Tsang at Box Hill Display Home. He is approachable, patient, always ready to help and strived to understand our many expectations and requirements and delivered an outstanding outcome with his wealth of knowledge. David also helped us throughout the tender process and is still willing to help whenever we need it. The pre construction experience was made easy and seamless!
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Great Client Relations Specialist
Piera.C from Fowler Homes has been so great to work with! She has all the patience in the world for the 10000 questions I had for her, and would ensure they were answered. She would sometimes call me to elaborate more and make it easier for me to understand everything. Piera works hard to relay information to me and will usually email really late in the night - showing how much of a hard worker she is! Last night, we received an email from her around 9:30pm and it stated that we were finally going into the construction phase! I woke up today with my day made! Thank you Piera for everything, we really appreciate it and can't wait to start the construction process! Hope that the construction process is as smooth as this was!
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Builders that have the process done to a fine art!
I look at houses all day everyday and so when we decided to build I knew who my top three builders were immediately. Fowler Homes have the best plans, the technology to show changes and facades on a big screen, the processes and the quality. I've seen their work through the stages on homes under construction but their efficiency at the quoting stage blew me away. From contract signing they have been efficient and knowledgeable. I have moved through this process under the guidance of the very talented and supportive Piera. Even in a lock down sh
... Read moree has always been forthcoming with information and assistance. I have confidence that the next stage is going to be wonderful. Fowler are a great family team which really shows through their commitment to helping their customers.
Fantastic team!
If you think that a build is meant to be seamless; well you are lying to yourself.
There are always challenges and obstacles to overcome but what matters are the people behind the company that make those challenges and obstacles seem seamless.
We are doing a knockdown rebuild and partially custom design so from the moment we started there were challenges; like our sales person leaving mid plan talks; but we had Layne who came in made it his business to understand what we wanted to ensure we were happy with our plans.
Then our Customer Relatio
Fantastic Build Quality
Our build was completed by Fowler about a month ago, and we just recently moved in. We can praise enough on the quality of our build so far and how fantastic it has turned out to be. We came across Fowler Homes when we were frustrated with all the hidden costs, inability to satisfy customer needs with another builder. From the start we found Fowler Homes quite accommodating, and flexible given their offering of custom build as well. Like any build there are obviously stressful times during the sales and pre-constructions stages when you like to
... Read more get every thing right or think you are getting it right as its is impossible to make changes at construction. And when it came to construction stage it was the smoothest stage, we were regularly kept updated of our construction my our SS Scott McKillop and was very accommodating for adhoc site visits as we lived some 50km away and only could make it on certain days for inspection. We would like to thank the entire team at Fowler who have worked with us (Sarah, Helena, Cathy, & Scott) along the way to bring our dream home to life.- +7
Amazing experience
We just completed our sales process with Mark Rogers and Bianca and I must say the service provided by both was exceptional! Mark has a wealth of knowledge with construction and provides the best advice on the best ways to do things and we appreciated and took on board all his advice and recommendations. Mark went over and beyond to assist us and help make changes to the plan and make it the perfect plan we loved and wanted to build. I must say that Mark is the most patient person I have come across… we went back and forth with the plan changes
... Read more probably 100 times but he was so calm and patient with us through the entire process and I couldn’t thank him enough. He is probably the best sales consultant I have come across and provides the best advice to his clients. We are looking to building our home with Fowler Homes.
Excellent Pre-sales Experience
We are at the Pre-Construction phase with Fowler Homes. The main reason we started with them was our design consultant (David Tsang) at Home World display in Box Hill. Very knowledgeable guy who knows all the codes and design requirements in the area. Very patient and willing to help. If you want something to be custom designed to your perfection, David is the man. You will not regret consulting with him.
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Maintenance issue sorted.
We built with Fowler Homes 2 years ago and recently contacted them for some minor repair works. Their response was swift, professional and friendly. This commitment and continued dedication of ensuring customer satisfaction was comforting and provided peace of mind. A wonderful team of people to deal with. Thank you.
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Excellent
Excellent experience so far with Layne and Ross at Oran Park
Highly recommend Layne Rimmer and Ross Ferraro from Fowler Homes at Oran Park. From the moment we walked in to the Oran Park office to now (post contract signing), the level of service, communication and professionalism has been outstanding. Both Layne and Ross have gone above and beyond, including staying back at work after hours to meet with us to make our experience so positive and stress free. Layne has been patient, supportive and incredibly helpful with no request being too diff
Outstanding Builder!
We would never build with any one else after the amazing experience we have had with Tony Dicello and the wonderful team from Fowler Homes.
Right from the start they made our build effortless and stress free. They have amazing trades working with them and our final result is the proof of that.
We love our new home and will continue to love it for many, many years ahead.
Thank you Tony and all the team at Fowler Homes
R & J
Dream home come to life!
Building with Fowler homes has been an absolute pleasure. Having built before, we knew what we were looking for in a builder; flexibility, quality and professionalism. Fowler went above and beyond in all of these aspects.
Everyone we liaised with pre-construction were really professional and provided us with great advice. They were super flexible, adjusting plans to meet the needs of our growing family. We are really happy with the quality of the build and the timeframe in which the build was completed.
Special mentions to Lidia (CRS) and S
... Read morecott (site supervisor) who have both been amazing! Any questions or concerns, no matter how small, were dealt with promptly and professionally. We were always kept up to date with what was happening at all stages and they were always one step ahead! Thank you Fowler Homes for bringing our dream home to life!
Perfect business to start building your new home with!
Cannot recommend and thank Fowler homes enough! Began our journey consulting with Layne in the Oran Park display home offices. Layne was very informative and helpful while we made the first decision choosing to continue with Fowler homes. I have since been assisted by Lidia who has been nothing but amazing!! She has gone above and beyond to assist in any way she can, answers all my questions promptly and in detail. Both Lidia and Layne have made the building phase, decision making and changes a lot easier for myself and my husband. I am in the
... Read morepre construction stage of my home, had a few hiccups due to late decisions made from our part, however Lidia is doing her best to help us out and making things happen! Can’t thank her enough!! 5-star all the way!!
Great Team
We are currently at the pre-construction phase of our build,with plans due to be submitted to council this week.
From the beginning we have nothing but positive feedback to share about Fowler homes and the team.
Mark and Bianca from the Willowdale display centre have been fantastic. We have a custom design, and as first time knock down rebuild customers we have had plenty of questions and queries which have been answered with professionalism and knowledge.
Our designated customer service representative, Lidia has also been great, keeping us upd
Dream experience!
From day 1 when we walked into the display home at Willowdale and we where greeted by Mark and the dream begun. From day one Mark was patient, listed, explained and answered every question we had and was supportive throughout the sales process. Nothing was a problem and he made us felt welcome the many many times we went through the display home.
From there we where introduced to Cathie who managed us through the pre construction process. She explained everything in detail and kept us updated throught the process with approvals and answered th
... Read moree many many emails we had in prompt time and clear detail and Before we knew it we where in construction. Once we where in construction we where introduced to our site supervisor Mick. From day one he made us feel as if we where a part of his own family. Every week we got updates on what was happening and he answered any question we had. We where honestly so blessed to have him, he sorted out any problem that we had, went above and beyond more than once, the attention to detail is exceptional and the way he managed everything to always be ahead of schedule made it feel as though the build was personal to him. Words cannot express the gratitude we have for Mick and everything he did for us. We wouldn't even consider anyone else if we where to build again and we can't thank everyone from Fowler enough for the beautiful home!Extra Information
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