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Reviews

3.5

110 reviews
5
(55)
4
(11)
3
(7)
2
(4)
1
(33)
  • Build Stage
    • Post-Construction (36)
    • Pre-Construction (6)
  • Customer Service
    4.6 (36)
  • Site Admin
    4.7 (31)
  • Timeliness
    4.4 (32)
  • Structural Integrity
    4.8 (28)
  • Plumbing & Waterproofing
    4.7 (27)
  • Electrical & Lighting
    4.7 (27)
  • Flooring
    4.7 (25)
  • Transparency
    4.6 (32)
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Matt

MattSydney Surrounds, NSW

  • Verified customer

Great Builder, Quality Home, Happy Owners!!!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
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Nikita

NikitaSydney, NSW

  • Verified customer

Great builder. Beautiful house.

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateApril 2020
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1 comment
Fowler Homes
Fowler HomesFowler Homes

The reviewer stated that an incentive was offered for this review

Eddie

EddieSydney, NSW

  • Verified customer

Best Pre-construction i had .

published

The team of Fowler homes is truly a very professional one, you are treated in very personal way not just a customer, starting from Ceri at Oran Park centre which words won't justify how great and understanding she is in meeting our requests and all variations, also Lidia in the office who is just phone call away and very understanding and explaining every thing in details . Thank you so much Ceri and Lidia .
Will keep you posted how i go in the next stages .

Customer Service
Transparency
Build StagePre-Construction
1 comment
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Marina

MarinaSydney, NSW

  • 3 reviews
  • Verified customer

Great builder!

published

We know that we have built with a great builder!
During the heavy rains, some neighbours were complaining about their newly built home by other builders with massive leakage!! We had none!!! Thank you Fowler homes!!!
We have been living here and loving it & proud to share we have no issues : D

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
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Fowler Homes
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Edwin C.

Edwin C.Sydney, NSW

  • Verified customer

Amazing experience and high quality build

published

We are so happy with our experience with Fowler Homes. From pre-construction to handover was a seamless process. We were very lucky to have Scott M. as our Site Supervisor. He looked after our build really well! The quality of the build was amazing too! We would definitely recommend them especially to those building their first home. Thank you Fowler Homes!!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
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1 comment
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Kabir

KabirSydney, NSW

  • 2 reviews
  • Verified customer

Fowler builds beautiful home

published

Just moved in our new home in Box Hill. We love it, our family and friends love it. You can see workmanship throughout. Site manager Scott was excellent. He builds house as if it's his own house with high quality. Cathie was very helpful and very patient to manage through all the variation in pre-construction period. I would recommend to take time to review initial plan and list all the variations at once. That will save lot of time. I would like to thank Fowler team for the hard work they have put in to put together a beautiful house. I would build with them again. Thank you

Build StagePost-Construction
1 comment
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Tom H

Tom H

  • 2 reviews
  • Verified customer

Excellent Pre-Construction Phase

published

The Fowler team have been nothing sort of amazing and helpful throughout the sales and pre-construction phase of our new home. Nothing was a hassle and it was a fairly smooth, straightforward process. We have just commenced construction and again they have been very helpful and flexible to ensure we get the slab down prior to Christmas.
Would highly recommend so far.

Customer Service
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Build StagePre-Construction
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Fowler Homes
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Kavitha

Kavitha

  • 2 reviews
  • Verified customer

The Outcome met my expectations

published

We knew which builder to go with as soon as we saw Fowler display homes. The overall construction process went well, our site supervisor (Stephen Ryan) was very reliable and available for any queries and helpful in multiple occasions. I am pleased with the outcome, quality of the house.

Had few hiccups during the initial selections appointments but otherwise everything worked out well.
The planned milestones where met during the entire tenure of the construction. Always had regular updates on the status and any issues.

We had to go for a lot of extra's during our appointments and the costs went a bit over our budget but like the outcome though...

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
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1 comment
Fowler Homes
Fowler HomesFowler Homes
  • Verified customer

Great Build!

published

I am a builder myself, and the entire process we found Fowler to be great! Cathie came in to help when we were struggling through the contract stage and absolutely nailed it! Mick 100% went way above and beyond and built a PERFECT home for my wife and I! Mick is always contactable and has been a great communicator the whole build. He is still there for us closing out the final touches on our home, where we have heard other builders just drop you the second they hand you the keys.

100% will recommend (and have already recommended) Fowler for future builds for friends and family and hopefully ourselves again one day!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2022
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1 comment
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Malianne

MalianneSydney, NSW

  • Verified customer

Off to the EXCELLENT start!!!

published

When my partner and I bought our block of land earlier this year there was no doubt who we would build with, I have had friends and family build with Fowler and their homes are incredible with even better service.

So far our journey has been a breeze! During the Sales stage we had all of our questions answered promptly and were provided with a thorough overview of what to expect in the stages to come.

Our slab is due to be poured before Christmas so 2020 will be an exciting year!
Based on our experience so far I would definitely recommend Fowler. Their knowledge, experience and highly regarded reputation in the building industry has lived up to and exceeded every expectation we had. Bring on construction!

Customer Service
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Timeliness
Build StagePre-Construction
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Kevin

KevinSydney, NSW

  • Verified customer

Fowler Homes

published

We very happy with our build with fowler homes.
The overall process was good but where they stand out was during the construction phase. Our site supervisor (Mick) When above and beyond on many occasions to ensure customer satisfaction. Comparing to a previous build, we were very pleased with the price and quality of the home.
Thank you Mick and the fowler homes team

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2022
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1 comment
Fowler Homes
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Raj and Sarika

Raj and SarikaSydney, NSW

  • 2 reviews
  • 1 like
  • Verified customer

Great builder Excellent building supervisor

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2022
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1 comment
Fowler Homes
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Embleton

EmbletonSydney, NSW

  • Verified customer

Happy Customers

published

Fowler Homes recently built our new home - a Havana 32. Scott McKillop is the best Site Supervisor anyone could ask for and we were very lucky to have him. Many people say that building a home is stressful however working with Scott was an absolute breeze with no stress at all. He is a genuinely nice guy and really focuses on the quality of the build, holding all Trades accountable for their work. Lidia in the office was also very helpful and really easy to work with. . The only negative was during the pre-construction phase which was very painful and incredibly slow however once construction started we had the best building experience. Thanks Scott and Lidia for being so amazing. We would definitely build with Fowler Homes again.

Customer Service
Transparency
Site Admin
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2022
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1 comment
Fowler Homes
Fowler HomesFowler Homes
  • Verified customer

F/Homes, you should be proud of the quality and professionalism that both Scott McKillop (SS) & Lidia Milostic (CSA)

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2022
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1 comment
Fowler Homes
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M and S

M and S

  • 2 reviews
  • Verified customer

FH Scott McKillop (SS) & Lidia Milostic (CSA) - Professional, well prepared, down to earth, consultative and confident!

published
Build StagePost-Construction
1 comment
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Dayalan

DayalanSydney, NSW

  • Verified customer

Finished Product

published

Hi, Very happy with the build quality and finshed product thanks Fowler. We built a duplex with four bedrooms. Pre construction did take a lot more time than we expected as we had our plans and design passed and had to be re adjusted to there system.
Very happy with Admin Manager and full communication with the supervisor during the whole construction.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2022
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1 comment
Fowler Homes
Fowler HomesFowler Homes
  • Verified customer

Fantastic Build & Service

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2022
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Chunting W.

Chunting W.Sydney, NSW

  • Verified customer

Awesome service and nice job done

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2022
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1 comment
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Jason

JasonSydney, NSW

  • Verified customer

Exceptional quality and service

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateSeptember 2022
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1 comment
Fowler Homes
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Marina

MarinaSydney, NSW

  • 3 reviews
  • Verified customer

Fowler HOMES - SCOTT & CATHY

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2022
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Page 1 of 6

Questions & Answers

Farhana Faria

Farhana Fariaasked

Hi, anyone recently built with Fowler? in the last 12-18 months? I can see a huge number of very negative reviews, most of the reviews were posted 2-3 years back. I would love to know if anything has changed recently? are they still horribly slow or did they pick up their game?

we liked the plan and design of Fowler. We are tossing between Fowler & another builder. Though Fowler is coming a bit pricier than the other builder, their floorplan is a bit better. However, I am very scared to sign the tender and then pay for build + land + build for 2-3 years.......... Please tell me how they have been recent. Into the pre-tender stage, we already had one salesperson change. We paid tender deposit end of Feb and after 2-3 weeks of no response, we suddenly hear from a different salesperson that the initial one has left....

6 answers
Fowler Homes
Fowler HomesFowler Homes

Hi Farhana
Thank you for your question. Yes we have had significant changes over the past 2-3 years which were carefully planned and executed to get the business where we want it and that is to build quality homes on time and I’m happy to report our business is in the best shape it has ever been in with quality trades, staff and management. If you like we can organise a private meeting with our sales manager and managing director to further explain how we have turned our construction team into one of the best in the industry! To further reinforce our comments you can see the past 2 years of good reviews and social media activity not to mention a record for Fowler of 75 home hand overs in November and December last year just proves how focused we are to delivering our promise.
Hope to hear from you soon.

Eddie
Eddie

Hi Farhana, I'm building with Fowler homes at the moment.
I was the same like you when i saw the reviews but had a long chat with Ceri my sales consultant and explained to me how the company had gone through major changes in the last 3 to 4 years to change everything up to much better standards .
My block took 18 month to register, and they have been very understanding,and very patient the whole time .
The precontract was so smooth and very helpful from Ceri in Oran park and Lidia in the office.
Kitchen, colour selections were very helpful and accommodating all our needs .
As soon as we got the council approval couple of weeks later the temporary fence was up, and work started on the block, we are 4 weeks in and brick work should start next week with weekly updates from Steve the site supervisor who is always a phone call away .
I did build 4 homes before this is my 5th and last, i wish i did all with Fowler and if it happens that i build again, for sure will build with Fowler homes .
Hope this can help you .

Malianne
Malianne

Hi Farhana,

My partner and I are nearing the end of our build on our single story home in Austral, and we have had nothing but a positive and reassuring experience. In fact, we are about a week away from handover and I would happily do it all over again.

The build has been incredibly fast, but they have not compromised quality in doing so. Everything has just been easy, right from the beginning. When small bumps arose, I had complete confidence that the team would look after it and they certainly delivered.

We have had the same efficient, approachable supervisor throughout the entire build, and we established a really good working relationship with him which made the world of difference. We have also had the same Customer Service Officer, which meant that we haven’t had to explain things multiple times to multiple people. She has always communicated really well with us and been available whenever we have needed her.

All in all, the house looks fantastic, the process has been seamless and I would happily recommend Fowler to anyone else considering building at the moment.

HomeOwner

HomeOwnerasked

Hi, has anyone successfully been able to negotiate the amount for liquidated damages in their HIA contract with Fowler? Is Fowler $1/ day?
There are other builders out there that are around $100/ day. If the amount was more than $1, I’m guessing the build process would be quicker?

1 answer
Zinsthings
Zinsthings

Hello, we tried, however were told they will not make any changes to their contracts... our build has been so slow and with continuous issues. As their contracts are heavily weighted in their favour they can just sit back and ignore you. we are 2.5 years since signing the tender.. just over 12 months since signing construction contract and still not finished.

Abi T

Abi Tasked

Hello...My husband and I are looking at Building with Fowler in the Wentworthville area. Well we have put in a tender with Fowler (Portofino 46) and Clarendon (Madison 38), but have not decided which way to go. Looking at the Product Reviews on google and on this site, I feel extremely worried choosing Fowler Homes. Can anyone you has recently built with Fowler,please share their experiences. I know there were issues with Fowler a few years ago,but were assured by the sales team that this was no longer the case.

7 answers
Scottbradly1986
Scottbradly1986

I saw the same reviews as you but we decided to forge our own way anyway.
We had some of that standard issues like taking a little while to hear back some times but all in all our build went quick and we were ecstatic with the quality.
Just understand that we built in the Hunter valley so Sydney obviously has a lot more going on and has its own issues. I feel we were prioritised due to there not being many other builds going up here.

Linda
Linda

Not everyone has the same luck with Fowler homes.
I saw the same reviews as everyone else. I watched a lady's grief over YouTube a few years back. The new house Fowler homes built for her was just such a nightmare. I had my doubt too and was also assured by their sales team that it was no longer the case because they had a new good team. Now after building more than 18 months, Fowler homes still has no idea when they can hand over the house to us. I was just dumbstruck.
Of course, it is your decision to make who you go with. Like gambling, you never know you might turn out to be another winner. However with Fowler homes' reputation, once failed like me, the price to be paid is just too big to endure. Whoever you choose, wish you good luck.

Ryde
Ryde

We are the same as Linda. 20 months into a build that was supposed to take 9 months and still going. Hopeless. Don’t use them, you will regret it.

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