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PeterSydney, NSW
Great service
First time user of the Geeks2U service, great overall experience, solved our problems. Our photos are now able to properly sorted / accessed and we better understand how iCloud sync works with our various devices.
1 comment
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Coach.Sydney, NSW
- 2 reviews
Great service second to none
The tech was absolutely fabulous, he arrived on time and without hesitation listened to my talk about the problem with my comp. and then fixed it quickly as possible, great work, if I have another problem I will not hesitate to call the company again.
1 comment
Customer Service T.Geeks2U
Thank you so much, happy to hear we could help!
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MT
- 2 reviews
Would use this company again
I bought a new smart phone and needed the contents of phone with hotspot to sync with tablet and laptop. Knowledgeable, friendly and patient. I would refer to other persons.
1 comment
Customer Service T.Geeks2U
Thanks very much for your comments, glad we could help!
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JulieSydney, NSW
Fantastic service
Geeks2U were prompt, professional & charming in the way they handled my utter ignorance to technology! I cannot recommend them more highly. Darren, in particular was very knowledgable in my specific issues.
1 comment
Customer Service T.Geeks2U
Thanks ever so much, we really appreciate your feedback!
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Critical5293Greater Melbourne (Outer), VIC
- 3 reviews
Well worth the money
For non-tech people like us in our 70's Geeks2U are an essential. They were easy to book with, the administrative people were especially knowledgeable and friendly - they seemed to fully understand our problems. Our technician was able to do all that we asked of him in the time available. We are very happy with the service and it was well worth the money.
1 comment
Customer Service T.Geeks2U
Thank you ever so much, glad we could help!
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BenGreater Melbourne (Inner), VIC
All problems fixed
Recommending this company due to their prompt and reliable service. They have very effective listening skills, both when arranging service and on a 1:1 basis. They even offer a few tips to help you utilise you computer more efficiently.
1 comment
Customer Service T.Geeks2U
Many thanks for the kind words, Ben, always happy to assist!
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chirpa1waPerth, WA
- 3 reviews
Excellent professional service and advice
We all go to a professional for out teeth, out health, our tax etc. so why not call in a professional for our computers and networks? We cannot live without them these days ... so take the time and spend the money to make sure they are set up correctly and securely. I used Geeks2U to do this for me and I was very happy with the service and advice they provided.
1 comment
Customer Service T.Geeks2U
Thank you for your lovely feedback, glad we could help!
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- Verified customer
Professional. Efficient. Fair pricing.
The contractor was professional, knowledgeable, efficient and logical. The pricing was fair. The contractor communicated well and called to let me know they were on the way. The company itself sent too many texts/messages/emails... it was OTT.
1 comment
Customer Service T.Geeks2U
We're glad to have been able to help out, thanks Chris!
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LozzaPerth, WA
Geeks2u BRILLIANT again
Thomas arrived on the dot . Diagnosed the problem very quickly . took computer, returned on the dot the next day At the time we arranged with my computer operating the best it has for a long long time .... BRILLIANT ..
1 comment
Customer Service T.Geeks2U
We appreciate the lovely feedback, Lozza, thank you!
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DavidSydney, NSW
Perfect for computer clutz's
From the beginning I.e.,phone call for service and subsequent service I found Geeks2U lives up to their already Stirling reputation. If I have an issue again I will call them
1 comment
Customer Service T.Geeks2U
We're so happy to have helped out, many thanks!
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Amazing
Trent from Port Macquarie came out and nailed our internet problems, Trent was all over it and obviously new his stuff, once again thanks Geeks to you and Trent, quick response and on time .
1 comment
Customer Service T.Geeks2U
Thank you kindly for the lovely feedback, Chris!
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Jenny C.South East Queensland, QLD
- 2 reviews
Great service.
Great service, good communication, very professional, very knowledgeable, very friendly and explains things very well. Have used several times and all experiences have been good even with different service people. Have purchased 2 new computers with Geeks2U and also had computers fixed. Will definitely use them again.
1 comment
Customer Service T.Geeks2U
We really appreciate the wonderful feedback, thank you very much Jenny!
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Perry AartsMetropolitan Adelaide, SA
New printer set up to 2 laptops
Setup up new printer to 2 laptops with no dramas! Show how to install ink and paper into printer! Set up and tested printer. Demonstrate printing functions on both owner's of the laptop. This job was completed well with in the allotted time pre purchased!
1 comment
Customer Service T.Geeks2U
Thank you so much for your kind comments Perry, we really appreciate your feedback!
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Gary T.North Queensland, QLD
- 2 reviews
Save yourself searching here's the answer
My computer crashed in the evening. One phone call arranged a technician for 8am the following day. He was punctual, knowledgeable, professional and very effective. Was gone by 9 am.
1 comment
Customer Service T.Geeks2U
Thank you so much, Gary! We're glad to have helped in a pinch!
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Jill M.Greater Melbourne (Metropolitan), VIC
We are very happy with the customer service and also the Techo's help
Michael was helpful on both occasions, and thorough and made sure I knew the product and also allowed my to ask questions and was patient and helpful. He was punctual and professional.
1 comment
Customer Service T.Geeks2U
So happy to have helped out, Jill, thank you kindly!
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CherylSouthwest, VIC
Great service. On time and totally efficient
Fixed my laptop very quickly with no dramas. Explained problems and solutions. Gave suggestions to enhance computer efficiency, running times and memory . Would highly recommend Geeks2U to anyone needing computer repairs.
1 comment
Customer Service T.Geeks2U
Thank you so much for the feedback, Cheryl - glad to have helped out!
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Cathy BMid North Coast, NSW
Great to have someone helpful.
It was easy to book and we didn't have to wait long for the visit. Josh was knowledgable and was very helpful in response to our questions. Would not hesitate to call again.
1 comment
Customer Service T.Geeks2U
Many thanks for the lovely words, Cathy!
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PirjoSydney, NSW
Geeks2U are amazing!
Professional, helpful and know their stuff! I am not very computer savvy but I was able to understand the instruction and found it very helpful. I would not hesitate to recommend them!
1 comment
Customer Service T.Geeks2U
Thank you kindly, always happy to help out!
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ERYSydney, NSW
- 2 reviews
Fantastic service!
Admin booking staff very professional and friendly. The technician, Joseph, was thorough and very efficient. The price was reasonable - well worth it. Now I've got sound and speed back - yaaay
1 comment
Customer Service T.Geeks2U
We're so happy to hear we could help out, thank you kindly!
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The only place to go for help
Being a bit PC illiterate when my old laptop crashed Geeks2U were great at retrieving data from my old PC and setting up my new one the service was great
1 comment
Customer Service T.Geeks2U
Thanks so much for the lovely feedback Stuart!
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Questions & Answers
Bruceasked
Planning on up grading /purchasing a 27inchApple computer and need someone to set up new computer and transfer data from old Apple 21inch to new machine and re connect to NBM?
1 answer
Customer Service T.Geeks2U
Hi Bruce,
Thank you for your enquiry.
We would be happy to help you! If I could please ask you to send through your best contact number to [email protected], and I will have one of our Customer Service Specialists call you to go through our services and pricing.
Alternatively please feel free to call us on 1300 433 572.
Kind regards,
Sandra @ Geeks2U
Vince Rasked
Back in April made appointment because nbn wasn’t working. When I hung up I switched modem off and on from power point it worked straight away. I immediately called back to cancel appointment within ten minutes. Was charged the full $158 fee. Surely a cancellation fee of $20 to $40 would have been fair not the full $158 for which I received nothing in return.
3 answers
Can't help with this but it does sound a bit harsh. Probably depends on what was told when booking
Can't help with this but it does sound a bit harsh. Probably depends on what was told when booking
Customer Service T.Geeks2U
Hi Vince,
Thank you for your feedback.
I can see we have been in touch with you regarding your concerns.
If you would like to discuss this further please feel free to call the Geeks2U office on 1300 433 572.
Kind regards,
Sandra @ Geeks2U
Hazel LUNDasked
Do you do phone Swaps when both phones are unlocked? I want to go from an Apple I Phone to a SENIORS PHONE I have had your Computerservices with Eric and they were excellent.
2 answers
Customer Service T.Geeks2U
Hi Hazel,
Thank you for your enquiry.
This is definitely something we can assist with! If I could please ask you to send through your best contact number to [email protected], I can have one of our Customer Service Specialists call you to go through service and pricing information.
Alternatively, please feel free to call us on 1300 433 572 at any time!
Kind regards,
Tim @ Geeks2U
Will be ringing you. Thank you for your prompt reply.
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Customer Service T.Geeks2U
Many thanks Peter, glad we could help!