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Annie DartGold Coast
- QLD, Gold Coast North
- Verified customer
Best builders on the Gold Coast!
So we did it again!
After building our first home together last year with GJ Gardner Gold Coast, we were so happy with the experience we went back to them to build our investment property this year.
Smooth sailing the whole way.
Told Matty Dagg what we wanted and our budget and he went to work to make it happen. Working with all the ladies in the office, was always easy and well organized. Then there is our site supervisor Beau, he is the man! Best supervisor out. He had the house finished 5 weeks early for us. Now we can pack for our Europe adventure next month. Thanks again GJ Gardner Gold Coast for making the process so easy and stress free.
1 comment
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CorinaGold Coast
- QLD, Gold Coast North
- Verified customer
We got our dream home
Thank you for building our dream home. The GJ Gardner team we dealt with at Helensvale were amazing. Rachel in the office is a super start and was always happy to help me with my random questions. Beau our site manager was a complete champion. Everything was on time and we totally appreciated his eye for detail. We would absolutely build with them again
1 comment
Stephanie E.G.J. Gardner Homes
We love to hear hear these wonderful stories, thank you so much for sharing and we wish you all the best for the future!
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SueJacobs Well Qld.
- QLD, Gold Coast North
- Verified customer
Just love our new home ❤️
Right from meeting our salesperson Mat Dagg we knew we were dealing with the right company. What a great frontman, so personable, helpful and an absolute gentleman.
Mat made our building and design experience enjoyable.
We dealt with Ashlee at Head Office and she was just lovely.
Beau was our site manager and again a lovely guy who treated us well.
I do feel that some of the tradespeople that were used let us down at times. But if we weren't happy with something Beau did his best to correct it.
I am extremely fussy and have had 6 homes built so I do expect perfection but sometimes it wasn't there.
We love ❤️ our new home and we love GJ Gardner.
Thank you to everyone who made our dream come true.
1 comment
Stephanie E.G.J. Gardner Homes
We love to hear hear these wonderful stories, thank you so much for sharing and we wish you all the best for the future!
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Ryan41Gold Coast
- QLD, Gold Coast North
- Verified customer
Our Dream First Home - Thank You GJ Gardner Gold Coast North!
Being first time home owners we naturally wanted the best...and WOW...GJ Gardner Gold Coast North exceeded our expectations!! The level of customer service and engagement we received from Rebecca and Amy at the front Desk, to the Franchise Owners Dave & Trish, was GOLD CLASS! We went in to the building world with no experience what so ever...all we had was our budget and we needed to meet it. After several weekends of checking out all of the builders display homes, it was very evident that GJ Gardner was the builder for us! We had already purch...Read more
ased our "dream block", however what we didn't know was the block that we purchased had some challenging aspects with a high BAL29 fire rating, and a restrictive building envelope. We went through several plans with different project builders, and none would make any changes other than "deleting a wall here", "deleting a door there".. After sitting down with GJ Gardner, we found the perfect plan to use as a base (Bedarra 233) - we then, along with the sales consultant modified the plan extensively to fit our building envelope perfectly, and made some internal floor plan changes to create our "Perfect Home". After finalising our floor plans and signing the contract we couldn't be more excited to start building...We begun with the colour selection. We were so indecisive, however, with Cathy's experience and helpful advice we came up with the "Perfect Colours" and also upgraded some small things within our budget - mainly the 1m wide kitchen bench top with waterfall ends. (Keep in mind, the "Standard Inclusions" were most builders "Upgrades"). It must be said... Rachel has a lot of Patience!!! :) Nothing was too hard for Rachel to quote, change, or make variations with. We then proceeded in choosing tiles, carpet and finally cabinetry at German Craft - All of which was a very enjoyable experience. Finally, after getting our finances with the bank together, we received the Letter of Commencement and the build begun - Not even Cyclone Debbie could hold us up! The Slab went down and we met with our building supervisor, Adam, who was the ultimate professional and stepped us through the initial stages. At frame stage we didn't notice a square set column in our hallway entrance that was on our signed plan, however after informing the supervisor that we didn't like it, the next day the column was removed without hassle. Unfortunately Adam changed career paths, however in a seamless transition we were then assigned Ben, who like Adam, was very professional, understanding and helpful in completing the build. Ben's phone was always on, and any concerns or questions we had were always answered/rectified. At each stage we were kept well informed and up to date, and any minor changes that we wanted to make were made without any pushback. Obviously, as with all new builds and with many trades coming in and out, small defects can appear, but this was all rectified well before handover stage. The build was completed in a timely manner, and well within contract time. The quality of home built is simply exceptional, from the soft closing cabinetry to the finish of the render...we couldn't ask for a more perfect home! Most people say after building..."We would have done this differently, we would have done that differently" ...We wouldn't change a thing!! Everything was perfect. Would we build with GJ Gardner Gold Coast North Again?? Absolutely!! If you want a builder who is flexible with floor plans, great value for money and delivers a quality home...go have a chat with the guys at GJ Gardner Gold Coast!1 comment
Stephanie E.G.J. Gardner Homes
Thank you for the lovely review! We hope you're still loving your GJ Gardner Home :)
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- QLD, Gold Coast North
- Verified customer
Perfect from start to finish
From start to finish the whole experience was great and stress free with G.J. Gardner. Despite we built the house while we lived interstate, the whole process went nice and smooth. We were able to design our new home without the extra price tag, our designer Mat guided us through smoothly the design process, listened to us and helped to design the perfect house . Our supervisor Beau kept us updated, sent photos of every stage and he was always approachable. The house been built great thanks with the help of Mat, Ashley, Rachel, Chris and of course a big part by Beau Sheridan.We are absolute grateful for the whole team .
1 comment
Jodie B.G.J. Gardner Homes
Thank you for your review Sue and Zoltan, I'll pass on the feedback to the team. Enjoy your new home. Best regards, Jodie Berndt GJ QLD & NT.
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- QLD, Gold Coast North
- Verified customer
Could Not Be More Happy With My New Home
From start to finish my building experience was enjoyable and stress free, with my floor plan being custom drawn by Mat Dagg to suit the land and it's aspect, I was guided the whole way through the design process whilst still having full involvement and input on what was most important to me. The office were great to work with and were very informative with the whole process and were prompt in getting back to me with my many requests/changes. The house was finished beautifully and my site supervisor was very approachable. I could not speak more highly of G.J. Gardner Homes, a special thanks to Mat, Ash, Rach, Chris
1 comment
Jodie B.G.J. Gardner Homes
Wonderful to hear Anthony. Thank you for your review, enjoy your new home. Best regards, Jodie Berndt GJ QLD & NT.
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RonnieGold coast
- 2 reviews
- 2 likes
- QLD, Gold Coast North
- Verified customer
Less stress when you hand it to gj
The team at gjgardner were all very supportive and kept us informed when the build started, the contracters also were keen to please, the superviser work well in controlling the build and we got a great finsh.We had a few hic- cups but all got fixed without any drama, i would build with them again as it made my life stress free.
1 comment
Jodie B.G.J. Gardner Homes
Wonderful to hear Ronnie. Thank you for your review, enjoy your new home. Best regards, Jodie Berndt GJ QLD & NT.
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KrissyGold Coast
- QLD, Gold Coast North
- Verified customer
Stress-free build with GJ Gardners!
As first time home owners we are so grateful that we chose to build with GJ Gardners. The entire team made the process seamless and smooth without stress. From Les who was incredibly patient with us as he helped us choose the perfect home to fit on our section through to Ashlee who made our almost last-minute changes happen and who was always available for questions, worries or suggestions including small changes that made a striking difference to our finished home. Our site supervisor Adam had an eye for detail and ensured our home was perf...Read more
ect before we stepped in the door. He was flexible, professional and friendly and ensured we were kept in the loop throughout the entire process. The colour consultant and outsourced suppliers were friendly and helpful, even when we had to bring our newborn baby along with us. The entire team at GJ Gardner Gold Coast made our build stress-free and enjoyable and we could not fault them. In fact, we feel they went above and beyond. Our finished home (Bedarra) is perfect for our family (two young children) and the small changes suggested along the way have made all the difference. We are incredibly grateful and would recommend them to any one of our friends, family or acquaintances. Thank you again!1 comment
Jodie B.G.J. Gardner Homes
Wonderful to hear of your experience Krissy. Thank you for your review, enjoy your new family home. Best regards, Jodie Berndt GJ QLD & NT.
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- QLD, Gold Coast North
- Verified customer
Excellent Service from Building Supervisor
We were very impressed with the whole process from the workmanship and quality of the build, customer service from the office and most importantly how well the process went because of Beau the building Supervisor. When we discovered one of the rooms were a little smaller than we had anticipated nothing was too much trouble and the wall was pushed out the next day meaning there was no delay.We would highly recommend GJ Gardner to our friends and family
1 comment
Jodie B.G.J. Gardner Homes
Thank you for your review Naideen, I'll pass on the feedback. Enjoy your new home. Best regards, Jodie Berndt GJ QLD & NT.
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SharynSouth East Queensland, QLD
- 2 reviews
- QLD, Gold Coast North
- Verified customer
Fabulous new home
Our new home was designed as an adaptation of an existing plan in collaboration with the GJ Gardner Gold Coast North team to suit our block, and built by great tradies who have done a fabulous job.
The build went along at a good pace, where there were small hiccups along the way, they were dealt with as quickly as possible, and where applicable, the various trades and building supervisor were consultative to ensure our home was tailored to the way we will use it.
All of the GJ Gardner staff were helpful, friendly and knowledgeable from th...Read more
1 comment
Jodie B.G.J. Gardner Homes
Thank you for the review Sharyn, I'll be sure to pass on your feedback to the team. Best regards Jodie Berndt, GJ QLD & NT.
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- QLD, Gold Coast North
- Verified customer
A satisfying low stress experience
I had a difficult block that more than 10 builders were not interested in, either too hard or the price quickly blew out past my budget. I was on the verge of selling the block when I lucked onto Matt Dagg in the GJ display village at Ormeau, he took on the challenge and showed me what could be achieved with a little lateral thinking and design. From there Rachel and the team at Helensvale kept me up to speed with progress through council and soil tests etc. From here Adam, my construction foreman and his band of merry men :) proceeded to turn ...Read more
drawings into wood and brick. Nothing with so many components is perfect but any concerns along the way were put to bed with the finished product that I am very happy with. Now it's time to enjoy, many thanks to all at GJ Gardners Ian S1 comment
Jodie B.G.J. Gardner Homes
Wonderful to hear Ian. Thank you for your review, enjoy your new home. Best regards, Jodie Berndt GJ QLD & NT.
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David OGold Coast
- 2 reviews
- 1 like
- QLD, Gold Coast North
- Verified customer
A breath of fresh air!
We were very impressed with our wonderful GJ Gardner Gold Coast building supervisor, Adam Butcher, as well as the lovely GJ Gardner office support staff, Rachel Palmer and Ashlee Devitt. Adam is an absolute professional in all that he does, which gave us full confidence in his effectiveness and efficiency in overseeing the building of our new double-storey family home in 2016. He was thoroughly honest and trustworthy in all of our dealings with him, including regular phone calls and meetings on site. Adam sincerely listened to our various reque...Read more
sts and concerns, and was always patient, friendly, highly organised, extremely dedicated and hardworking. His proactive approach to the installation of air conditioning and other important aspects of the build, including some rectification works where necessary, was particularly noteworthy. Adam’s genuine willingness to help make our home building experience positive and enjoyable is something that we are truly grateful for. A special thank you also to Rachel Palmer and Ashlee Evitt, who work in the GJ Gardner Helensvale office, for their regular, friendly assistance with the many administrative steps integral to taking the project from the finalisation of building plans and specifications through to the very timely completion of our home.1 comment
Jodie B.G.J. Gardner Homes
Hi David, thank you for the review, great to hear. I'll pass on the feedback. Best regards, Jodie Berndt - G.J. Gardner Homes QLD & NT
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- QLD, Gold Coast North
- Verified customer
Terrible
Terribly managed and poor time management.
Little or no support from management and /or [name removed] when site manager was incompetent.
Every trade made mistakes then it was up to us to fight to have it corrected. Trades don't like to work with management because they are so unorganised and arrogant. Many of them just don't turn up for some site managers because they just don't want to work for them because of the way they are spoken to and not told the plans when they are on site.
Home needed lots of fixing once in..... the list could continue!
2 comments
GJ Gardner HomesG.J. Gardner Homes
Hi Josh, very sorry to hear your comments. I've had a look into your job and understand that there were some complications with you wishing to install your own polished concrete floors and we were abl... Read more
e to eventually work around this for you. I do understand that as a client we all become naturally inquisitive and passionate about our new home being under construction...I've been there myself! With any build there will be the occasional issue during construction, and taking care of that is our job - we have a thorough QA process to ensure these are 100% corrected at the various stages of the build. When we invite you onsite for a supervised visit we happily talk you through all of this, however if you enter site alone without permission you'll likely see things and make judgement without context. On the Gold Coast we've had the same loyal and competent trades for over 10 years. I've been advised that currently there are only 2 minor defects to rectify on your home. Again I'm sorry that you feel this way. If you'd like to discuss further or have any issues, please feel free contact us at any time. Best regards, Eddie Kimmerly, General Manager - QLD & NTThe polished concrete floor was just one of the major issues. An 'occasional issue' would have been wonderful...... unfortunately this was not the case.
You have received incorrect information as we h... Read more
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- QLD, Gold Coast North
- Verified customer
Excellent experience building with GJ Gardner Gold Coast North
After a less than satisfying experience with our first builder, we decided to give GJ Gardner Gold Coast North a go at building our home and we haven’t regretted our decision once.
- Sales: Expert & honest advice, very knowledgeable, the original estimate was surprisingly accurate (especially given the fact we provided them with our own plans)
- Admin: Prompt follow-up, no issues getting the plans through council, kept us up to date at all times
- Construction: Hassle-free and quick, great quality of work, quick...Read more
1 comment
GJ Gardner HomesG.J. Gardner Homes
Hi Kristof, thanks for the review. Best regards, Eddie Kimmerly, General Manager QLD & NT
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mattbMaudsland
- QLD, Gold Coast North
- Verified customer
GJ Gardner North Gold Coast
We recently bought acreage land on the Gold Coast to build our 4th home. Our previous 3 home builds went well with other builders so when building a family home we were after a quality builder at a reasonable price. So after looking at other small and larger company home builders we finally decided that GJ Gardner would be engaged to build our home. We had high expectations. GJ Gardner North didn't let us down. They were simply the best builder we have ever used. Greg and his team were sensational in the preliminary design stage - we complet...Read more
ely customised an existing house plan (this is unheard of with other big name builders). Nothing was too much trouble. No change was knocked back and everything was done at a fantastic price. Their contractors were of the highest quality and our foreman was brilliant. The build came in on budget and on time. We have now been living in the home for more than 2 years and there is not a single defect or issue with the home. So if you are after a quality builder in the Gold Coast at a great price, save yourself the trouble of looking elsewhere and wasting time, just engage GJs.1 comment
GJ Gardner HomesG.J. Gardner Homes
Hi Matt, thanks for taking the time to write a review. Great to receive the feedback.
Best regards
Eddie Kimmerly - General Manager QLD and NT
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SpeedyLogan
- 3 reviews
- 1 like
- QLD, Gold Coast North
- Verified customer
Dream Makers
My partner and I recently built our first home through GJ Gardner Gold Coast North. We could not be happier with the end result. From the first time we wandered through the display home with Matt, we had a great feeling about GJ. Our site Superviser Beau really made the whole experience enjoyable and exciting. The time frame that we were promised was met as Beau was extremely organised. We were involved through out the whole construction stage. GJ delivered much more than we expected and we cannot thank them enough. I would definitely recommend GJ.
1 comment
GJ Gardner HomesG.J. Gardner Homes
Thanks for the review Speedy, hope you and your family settle into your new home and enjoy life on the Gold Coast.
Best regards,
Eddie Kimmerly
General Manager - QLD & NT
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NatashaGold Coast
- QLD, Gold Coast North
- Verified customer
So Happy We Went With GJ Gardner!
We are very happy with the build. The process was effortless and we had no dramas at all. I was very worried about building and am very happy we went with GJ Gardner. The workmanship is great, Chris the foreman was wonderful to deal with and nothing was ever a problem for him. I have recommended friends to GJ Gardner and I won't hesitate to build with them in the future.
1 comment
GJ Gardner HomesG.J. Gardner Homes
Thanks for the review Natasha. May I ask which office you built with?
Best regards,
Eddie Kimmerly - General Manager QLD and NT
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HappyHomeGold Coast
- QLD, Gold Coast North
- Verified customer
Professional, Friendly, Honest, Helpful With Great Workmanship - Gold Coast
From the first meeting with our sales consultant to hand over with our building supervisor, G J Gardner Gold Coast were a pleasure to deal with. Always open, honest, friendly and helpful. They were able to take one of their standard designs and change it to meet with our personal desires and the result has been a well built and finished custom built home. We appreciated their clarity and honesty regarding pricing which allowed us to build our home to budget. Almost all of their tradesman were polite, respectful and diligent - happy to share and...Read more
explain all aspects of the build which was really helpful to us as first time builders. No build goes smoothly and it was pleasing to see G J Gardner act quickly when any mistakes or errors were made. Our building supervisor was the talented fellow that kept the build humming along and he always made the time to connect with us and allay any fears or concerns. We are in our home now and can reflect on a professional build, friendly and helpful service and well managed staff. Our only criticism would be the timeline for the build. While the build did get completed before the end of the contract date - it did take 7-8 months and there were times where nothing happened on the site for days. It did seem as if G J Gardner was very busy and that there were struggles with subcontractor teams being spread quite thin. Being first time builders though perhaps this is the nature of busy builders who are seeing finally an increase in the building pace on the Gold Coast. Despite the timeline issue we would have no hesitation in recommending G J Gardner Gold Coast North.1 comment
GJ Gardner HomesG.J. Gardner Homes
Thankyou kindly for the review.
Best regards,
Eddie Kimmerly - General Manager QLD & NT
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Perfect for Poms!
From start to finish everyone at GJ Gardner has been helpful and attentive. When we first met the sales consultant we were told the facts in an easy to understand way. The whole building and finance process is different to England and so we wanted honest responses to our sometimes odd questions! We were lucky to meet a few of the tradesmen and they were always happy to answer questions and show us what they were up to. Right through to completion we were kept informed of what was happening and when. We love our GJ home and would happily use them again.
Reasonabley priced and we got the design we wanted.
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Excellent
My partner and I are so pleased to finally have it all underway. After many uneccesary trips to Brisbane, we feel like were on the highway to having our new home now. Simon found the a plan we loved - we couldn't believe how easy it was! He brought the builder out to the site. They helped up see what it would be like finished so we were happy with it. The kids are really excited about this and picking their bedrooms!! We going to pick out the colors tommorrow so that will be fun.
Easy to deal with, helpful. We went to 7 builders and none of the...Read more
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Stephanie E.G.J. Gardner Homes
Thanks so much for your glowing reviews Annie. We always love to hear people's experiences with our local builders and it's an absolute pleasure to have helped with your property. Have an amazing holi... Read more
day overseas and thank you again for taking the time to review our Gold Coast office.