Rachael LeonciniClarendon, Vic
GJ Gardner Ballarat - More Than Just a Builder
At the age of 23, female and single I thought it would be a great idea to build my first ever house. With most people telling me to wait, don't get into anything right now and I couldn't do it alone. I thought surely it won’t be too hard and doing it alone will be easy. Well the GJ Gardner crew in Ballarat made everything seem so easy and they made sure that at no time did I ever feel like I was making any decision alone, nothing was too hard, and there was never any pressure to get into anything that I wasn't 100% happy with. Not once did I e...Read more
ver feel like I was in over my head. They made my first house into my first home, somewhere where I want to stay for years to come. Right from my first meeting with [name removed] I knew I didn't have to go anywhere else for any comparisons. [name removed] made up my quote really quickly and didn't mind every time I had a brilliant idea to yet again change something. [name removed] the Interior Decorator spent some really good time with me and helped me pick out everything and even took me to a tile and carpet place to make sure i was 100% happy with all my decisions. [name removed] didn't seem to mind one bit when I also called her a few times to change colours around and ask her if she was sure my decisions weren't too weird. [name removed] was fantastic I think we emailed each other every few days to ensure that everything was in the contracts and that everything was running smoothly with permits. [name removed] took a lot of my stress away and was just amazing in making me feel like she really did care and was just as excited about my home as I was. [name removed] and [name removed] put up with me having to bring my dad along to every meeting so they could talk "boy things" when I had no idea what anything meant and wanted to make sure he was happy with what I was doing. Both [names removed] were just great they "dumbed" things down enough so that I could understand what they meant. I was sure that all of them were eventually going to get sick of me calling and double checking everything when in the end I didn't need to because they always had everything in hand and never forgot anything. The slab was poured within about 2 weeks of signing the contract and the frame started a couple of weeks after that. [name removed] took me through the house after each stage and yes I still brought my dad along just so to ease my mind (and his) [name removed] didn't even seem to mind mum always wandering around taking photos of absolutely everything because she was probably more excited about it then me (but I think that had more to do with me finally moving out of their house). [name removed] would send me an email every week telling me what happened last week and what was due to happen that week and she would also be so friendly after getting my replies that would just be a "yaYYYY how exciting!!" Even [name removed] at the display home started to recognise me and mum after every few weekends we would go into a display home just to double check colours and fixtures and maybe make another change. The day of my handover came and [names removed] came bearing gifts including a lovely box with my new home keys inside. [names removed] went out of their way to ensure that i was in my house just in time for Christmas. The team in Ballarat was like a big family and they made you feel welcome every time you walked in the door or picked up the phone. I can't give them any complaints, no faults and no flaws. I would recommend them to anyone wanting to build in Ballarat whether that is in town or in any of the surrounding rural areas. great quality home, friendly and realiable team, always keeping you up to date and never making you feel like like a dumby
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Tim & Jodie KnowlesBallarat
GJ Gardner Ballarat turned a rough sketch and a wish list of inclusions into our dream family home!
From our first discussions to the hand over of our home the team at GJ Gardner Ballarat was exceptional. From our first meeting where we went in with only a rough floor plan sketch and a wish list of inclusions to what we have now is simply remarkable. A professional and reliable team with excellent customer service, nothing was ever to much trouble and everything was followed up and completed as promised. Regardless of the question we could always speak with Stephen or Rob which made the whole process for us extremely easy, there are not too m...Read more
any companies where you can contact your site supervisor or owners out of hours and they firstly take your call and secondly answer your questions with a no fuss attitude. The team made us feel like valued clients and always went our of their way to assist us or if they couldn't, they put us in contact with someone who could. We were continually kept up to date with the progress of our build and as we had never built before the experience and advice given from the team not only enhanced our ideas but enabled our rough sketch to be turned into our dream family home There was no hidden surprises everything was as we discussed and agreed on. Exceptional workmanship of trades people. Reliable. Exceptional customer service. Home completed to the highest of standards within agreed timelines and price!1 comment
G.J N.G.J. Gardner Homes
Thank you Tim and Jodie for your review. We are thrilled you had a great experience with G.J. Gardner Homes. We hope you enjoy the new year in your beautiful new home!
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Sonja Van MeelSmythesdale
GJ Gardner Ballarat Highly Recommended
We just built our first home with GJ Gardner Ballarat and it was an enjoyable experience. All the staff were extremely helpful with our questions and throughout the build we were provided with weekly updates on the progress. They were flexible to our requirements and it made the whole process even easier. We would definitely build again with GJ Gardner Ballarat
Highly recommend GJ Gardner Ballarat to anyone wanting to build their home
Thank You!!
Good customer service, high quality, quick and efficient, flexible, reliable
1 comment
G.J N.G.J. Gardner Homes
Hi Sonja.
Thank you for your positive feedback. We are glad you had a good experience with G.J. Gardner Homes. Good luck with your new home!
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Thumbs' Up for for the Team at G J Gardner Homes Ballarat
Early in 2013 we were ready to build our new home, and chose G J Gardner. As a retired couple we wanted a home that was compact, easy to maintain but still offered the creature comforts we desired. Our dilemma was whether to go owner builder or to use an established reputable building company. My husband had been a self employed carpenter for most of his working life and had built three of our previous homes. In the end we decided the complicated rules and regulations, the hassles of hiring individual contractors and all the other numerous as...Read more
pects of building wasn't really worth the energy or stress. We decided on G J Gardner Homes (Ballarat) after looking at one of their display homes. We liked the design of the home and were thrilled to know that they would be willing to work with us to make the design fit our lifestyle and our corner block. The sales rep had the patience of a saint and helped us through many changes of the original plan until we were happy. The professionalism of the owners' of the company and their staff immediately put us at ease. We were provided with a detailed schedule outlining the steps in the build, a breakdown of progress payments and clear instructions outlining how variations to the original plan would be handled if they occurred during the build. Personally I loved having the help of a professional interior designer who helped me choose everything from bricks and roofing to taps, tiles and paint colors. This service was part of the whole contracted package. As qualified tradesmen my husband and son were able to do the majority of the carpentry work, which we felt was a very generous offer by the company. From beginning to end the build was a breeze, the continuous and inclusive manner in which we were kept informed about the progress of the build was impressive. We did have a few minor variations during the build and the costs for these were agreed, invoiced and paid for immediately, meaning that there were no nasty surprises at the end of the build, where a large sum of money had accumulated for variations. We were able to visit G J Gardner's office and talk to staff there if we had concerns, their friendliness and willingness to solve any issues is testament to the professionalism of the organisation led by [names removed]. We were allocated a building supervisor who was approachable, friendly and accommodating,making sure that any issues we raised, were dealt with quickly. The finished quality of the home is excellent; time lines were kept, stress levels almost nonexistent, making what can be a very daunting experience, an exciting and pleasant journey. [name removed] along with our supervisor [names removed] the sales rep, our first contact with the company, came to the handover of the keys. It was for all concerned a fitting end to a job well done. Thank you [names removed] and staff for helping us realize our dream. organised, approachable.Similar opinion? Write a review on ieatwords.com.au!
BrookeBallarat
G.J. Gardner Homes Ballarat
The team at GJ Gardner Ballarat was second to none for professionalism right from the beginning stages of building, through to the Interior Design and finishing of our House. There was excellent communication from the staff at GJ Gardner Ballarat to us during the entire process, which ran to schedule. The tradespeople used and finishes to the home were of the highest standard. We had a great experience building with GJ Gardner Homes and would not hesitate to recommend the team at Ballarat to anyone interested in building a quality home, with great finishes, by a professional team. GJ Gardner Ballarat was terrific!
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AndreaBallarat
GJ Gardner Ballarat - New House
My experience building a new house with [name removed] & the team at GJ Gardner Ballarat was excellent. From the very start the process was easy with a great selection of plans on their website to all the steps needed to move into our new home. Their whole system was fantastic from getting plans done & permits etc to the actual construction being done in approx four months, to an excellent finished quality home. Any little hiccups were dealt with efficiently. A five star experience with great staff & no nasty surprises as everything is up front exactly as they advertise. Very trustworthy.
Andrea
Great selection of plans, quick, excellent quality
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Quality as always
GJ Gardner Ballarat has delivered again another top quality home and we are delighted with the final outcome. The whole process with [name removed] and team was effortless and a pleasure to build with. Would highly recommend a GJ Gardner home through the Ballarat team to anyone considering building as customer satisfaction is a key driver for the team.
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- VIC, Ballarat
- Selected Review
Just love it!
The wife and I are just over the moon with what we have as a finished product. Having dealt with Rob and his team at G J Gardner Ballarat before we knew attention to detail was going to be the order of the day. From the initial conversation to the handing over of the keys, it's been a breeze. Great work guys and thank you we are so happy.
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Other Home Builders
LeanneBallarat
- 3 reviews
- 2 likes
GJ Gardner Homes Ballarat - Fantastic
GJ Gardner Ballarat built my custom design home. The entire process was a very pleasant experience. From the time I sent my plans to the new home consultant to the time of handover. I was kept up to date on the progress of the build. All the staff were fantastic from the office staff to the tradesman onsite. I am very happy with my completed home. If I was to build again I would not hesitate to build with GJ Gardner Ballarat.
Professional, reliable, and friendly staff.
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SherreeBallarat
GJ Gardner Ballarat - Outstanding!
Like anyone looking to build we thought we would start off getting a few quotes but once we sat down with the team at GJ Gardner Ballarat there was no need to go anywhere else. We couldn’t believe the service, attention to detail and an incredible price true value for money. After choosing a floor plan it was no hassle for us to change the location of quite a few rooms and also make the house a fraction bigger to suit our needs. Building a home can be a nightmare for some people but not us the entire process ran smoothly and everything ran acco...Read more
rding to schedule. The trades they used were very professional and friendly and did a brilliant job. We will recommend the team at GJ Gardner Ballarat to anyone looking to build a new home we thoroughly enjoyed the entire process and look forward to building with them again in the future. Our new home is beautiful and admired by all our family and friends. August 9th 2016 Update: Investment Property Made Easy I recently completed my 1st investment property with GJ Gardner Ballarat and was really impressed and pleased with how easy and smooth the process was. Having built before my own home 3 years ago with GJ Gardner Ballarat I was confident in choosing them as my builder for an investment property. I was really impressed with the options they had to keep the cost within my budget and the quality of fittings and fixtures. I feel it was made so stress free for me because of the staff and trades used by GJ Gardner Ballarat who always kept me informed. I had weekly updates from the office and the trades I met with were all very professional and happy to fit in with my work schedule.Similar opinion? Write a review on ieatwords.com.au!
A Builder who ensures you will have Postive Experience...
I have recently had 6 new homes built and am about to have another 9 homes started. So its time to share my positive experience. I was looking for a builder who provided value for money; quality workmanship; finished on time and great customer service from start to finish as well as after sale service....well I found a company that can do all that - GJ Gardner Homes Ballarat. I even took the owner and his staff out for dinner after the job was done to say Thanks!
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singy1974
- 9 reviews
- 6 likes
Excellent
We are currently building in Buninyong with GJ Gardner Homes Ballarat (VIC). We are only up to slab stage but everything has gone extremely well so far. The site cut was difficult but has turned out perfectly--a large retaining wall had to be constructed and again, not a problem encountered here either. The guys are doing a great job on boxing and preparing for the concrete slab which will be poured next week. Standard inclusions are great. Our last house was built by GJ Gardner in Bendigo--that is why we were keen to build with them here....Read more
Will keep the reviews coming as we progress! Update (30/09/10): Another update. Since last time, the frame is completely finished and has been put together well. Brickies have started and are doing a great job. Our house is a two storey, so will be bricked first before the roof is put on. Today the windows and doors were put in. Actually it was quite strange--this is the first time that a building company has put our windows and doors in out of the weather (they put them inside the house and stood them up neatly). When we constructed the last four houses, the windows/doors were dumped outside on uneven surfaces and left in the rain. Maybe just a good delivery person, but nevertheless reassuring. I am not sure if we will be in before Christmas, but we are amazed at how well our site supervisor is organising the tradies and deliveries. Well done [name removed]. Friendly staff, flexible, designed our own house with great help, communication is awesome.Similar opinion? Write a review on ieatwords.com.au!
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G.J N.G.J. Gardner Homes
Thank you for this incredible wrap Rachel! We really appreciate your kind words and the detailed review you have posted. We are glad to hear your home building experience was a positive one and its gr... Read more
eat to see a 23 year old putting it all on the line and making a start in the property industry.