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Gurkhas Travel (page 2 of 2)
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Poor client service and do not talk in a polite manner
Hopeless answering the phone calls. i rang 5 times and in all the times they cut me off while i try to explain the travel plans. not very client services oriented but just making people to book in a hurry.
Great customer service and friendly staff
Booked a flight for me a couple of months back and as it was such an excellent service, I booked another flight for my partner. I am more than thrilled
Good service to depend on
All seems to be good to me so we can proceed further on this. it was pretty easy to work with gurkha team keep it up.no hassel free booking with great service
Excellent work.
Aditya was efficient and effective. He quickly provided all cheap and best options for booking tickets with low layover time. One of the best customer services I received from Gurkhas Travels.
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Excellent customer service
Good customer support, staff.
She gave me a price that was competetive. Happy customer.
I can refer them to any friends I might have in the furure.
Thanks again this is the second experience with gurkhas.
- 3 reviews
- 1 like
Very Bad is an understatement!!!!!!!!
My father suddenly passed away 7 days after we booked a ticket for him from Gurkhas. I called them the very next day after I got the news to cancel the ticket. They assured me no problem we will do it asap. Its been 2 months with no reposne from them. After following up with several emails and several phone calls I have been told today that it could take a further 12 weeks to get a refund minus their admin cost, the airline is not charging me but Gurkhas has decided to charge me for a dead man's ticket cancellation. My parents come from a very ...
Read moresmall family where their retired income was just enough for them to pay for their medical bills and once in a while to come to Mlebourne to meet us. This time too they were coming to celebrate their 50th wedding anniversary with us. By depriving my now widowed mother of her hard earned money Gurkhas are having blood on their hands. I will fight tooth and nail for my mothers money which Gurkhas are holding as she is extremly unwell and God knows she might soon be following my father. I just want people to know that they are better off paying $50 more to the airline or another provider with certain level of morals and ethics than these blood sucking leaches who have no sense of respect value ethics morals or servcie to the living or the dead.Good Customer Service
I am very happy to deal with Avneet as was very professional and very helpful in booking my ticket. She helped my to get what i was looking for, Thank you very much Avneet.
Appreciate your service.
- 2 reviews
- 1 like
Excellent Services. Aditya top guy
Great Service. Quick in action. Lovely guy to deal with. No extra charges. Very easy to deal with. Genuine company. No Beatles at all. Would recommend to every one. Use again
Excellent customer service, really supportive staff.
Staff understood my need, was quick with the process and gave me a favourable outcome. a special thanks to Vishakha Sharma for all the support and also to making it hassle free.
The reviewer stated that an incentive was offered for this review
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Very Professional
I am very happy to deal with Hanish was very professional and very helpful in booking my ticket.
He helped my to get what i was looking for, Thank you very much Hanish.
Appreciate your service.
Change of flights
We are very grateful to Meena Rawat for changing our flights due to flight cancellations. We would otherwise be missing our Tour. She was extremely courteous and helpful and worked with our plan. I will highly recommend her for giving us an excellent service
Review
Hanish consultant was helpful, this person is highly recommended for international air fares ! nice to talk with him... I cant write more bcz i dont have useless words this system need to change.
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- 3 reviews
- 1 like
Terrible price
Do a favour and never book a flight from these rabbits. They just try to rip you off in a polite way . I would never recommend them to anyone . Peeps book tickets from skyscanner instead .
- 2 reviews
- 1 like
Booking air ticket
Very caring and courteous staff. Discussions made several times. She listened carefully and never displayed any hesitation. Reasonable air fare. Email replies were prompt. Will be happy to refer to my friends and relatives.
Customer service at best
I would highly recommend Gurkha travellers, especially the agent Beena. She is very quick to under stand out needs and made sure the booking is done with cheapest fare. Highly recommend...
Refund - still waiting
Thai airways has cancelled my flights from Mel-Isb and my biggest mistake was booking my tickets from Gurkhas. Thai airways has confirmed me the refund in 6 weeks but Gurkhas travels are not refunding my amount and it's more than 4 months. I am reporting them to legal authorities and i will strongly suggest people that please refrain from booking any tickets with Gurkhas in future. They are crooks and will not assist you with your refunds just in case your flights are delayed/cancelled. Poor and unprofessional service ever from any travel agent
- 2 reviews
Around the world trip for 2 passengers
We are extremely happy and satisfied with the fantastic customer service received from Zara Singh, our travel consultant. Zara is confident, patient and accurate. Highly recommend Zara. She managed all our bookings for the around the world trip and kept us up to date with all the information. She is very friendly and meticulous. We will book all our tickets through Zara in future.
Great experience with Avneet
Avneet has great customer experience skills, very through and personal on her approach with no hesitation of looking in detail again and again for the benefit of the customer.
Thanks a lot for your help Avneet, really appreciate it.
prompt and efficient service.
I have been dealing with AVNEET DUA for a while now. She is efficient, very helpful, and extremely obliging in terms of offering different options for flights. Avneet was able to organise, confirm and book our tickets at a very good fare. thank you.
You are fortunate to have her as a member of your staff. I look forward to dealing with her on a regular basis.
Simple and quick booking, exactly how it should be
Booked tickets from Aus to India few times. Agents understand the requirements quickly, come up with options and quick to get the best deal. Can't ask for better service and pricing. Agents who helped me: Zara Singh and Gaurav Gopalani .
- 2 reviews
Excellent job
Meena Rawat did excellent job for me as she was really focus on her job even though I was bit upset on her but still remain calm good job Meena
Perfect Service
Avneet Dua provided quick and efficient service Had to change travel dates for the best price,booking met my expectations.No additional fees encountered.Avneet did a good job to get this deal.
Excellent service !!
Fantastic prices and quick and efficient service. Well done to the consultant - Mehtab !! Always had a better experience in the past, have used them many times and never disappointed !! Keep it up Team Gurkhas !!
- 2 reviews
- 1 like
Fabulous Service
One of the Best Travel agent I have encountered since 2009. Best service. Quick fast and reliable.
Would recommend to anyone who wants to fly with a peace of mind. Happy flying
WORST AGENT!! LIARS!!
Worst travel agency! They are looting people by lieing about ticket charges specially if you want to RESCHEDULE your journey. Their final offer to reschedule 2 tickets was $1280 while i got same 2 tickets rescheduled by Malaysian Airline directly for ONLY $160. NOT RECOMMENDED.
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