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Excellent work.
Aditya was efficient and effective. He quickly provided all cheap and best options for booking tickets with low layover time. One of the best customer services I received from Gurkhas Travels.
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Balvinder SinghGreater Melbourne (Outer), VIC
Best travel agency
Awesome service always low fare then others I recommend this to my friends and family I never booked anywhere else. The guys in sales also very good in their job Hanish Rana one is my best
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The reviewer stated that an incentive was offered for this review
Best Customer Experience
Every time I have done the booking from Gurkhas, I have always got the best price from them. First time, it was Yukti and then it was Aditya and now it's Zara. They are very professional. They explain things clearly and you get pretty much everything done in no time. I have gone with them multiple times in the last few years and I have always had best Customer Experience. Thanks guys.
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Terrible experience
If you want to lose your hard earned money go to Gurkhas!! When they book initially, they will give due respect towards you and after booking if you have to change your booking or cancel they wont respond properly. I wanted to cancel my return leg, Gurkhas told zero refund when i checked with airline it is actually refundable but agent has to pay. If you have to change date, they will quote ridiculous prices like 10* times new ticket price. Beware of these scammers
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AbdullahGreater Melbourne (Inner), VIC
Gurkhas travels are best .
Gurkhas travels are best travel agents. I served with vishakha she is very friendly and quick response from her.as compare to others airfares are very good.i got tickets today from melbourne to Pakistan. Thanks gurkhas travels
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Excellent customer service
Good customer support, staff.
She gave me a price that was competetive. Happy customer.
I can refer them to any friends I might have in the furure.
Thanks again this is the second experience with gurkhas.
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LoreenaVictoria
- 2 reviews
- 1 like
Very Bad is an understatement!!!!!!!!
My father suddenly passed away 7 days after we booked a ticket for him from Gurkhas. I called them the very next day after I got the news to cancel the ticket. They assured me no problem we will do it asap. Its been 2 months with no reposne from them. After following up with several emails and several phone calls I have been told today that it could take a further 12 weeks to get a refund minus their admin cost, the airline is not charging me but Gurkhas has decided to charge me for a dead man's ticket cancellation. My parents come from a very ...Read more
small family where their retired income was just enough for them to pay for their medical bills and once in a while to come to Mlebourne to meet us. This time too they were coming to celebrate their 50th wedding anniversary with us. By depriving my now widowed mother of her hard earned money Gurkhas are having blood on their hands. I will fight tooth and nail for my mothers money which Gurkhas are holding as she is extremly unwell and God knows she might soon be following my father. I just want people to know that they are better off paying $50 more to the airline or another provider with certain level of morals and ethics than these blood sucking leaches who have no sense of respect value ethics morals or servcie to the living or the dead.Similar opinion? Write a review on ieatwords.com.au!
RohitGreater Melbourne (Inner), VIC
Very bad serice
Very poor service, book ticket 2 days ago but still didn’t get Ticket . When I call for ticket they send only literacy which u can get free of cost from any travel agent. Customer service is very poor, speak very rude with customer they don’t know how to deal with customer .
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Good Customer Service
I am very happy to deal with Avneet as was very professional and very helpful in booking my ticket. She helped my to get what i was looking for, Thank you very much Avneet.
Appreciate your service.
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Dinesh R.Greater Melbourne (Outer), VIC
Excellent Service
I have been dealing with Avneet for quite some time now and will continue to do is because of her utmost professionalism and good listening skills.
She always caters for her clients, follows up and does what she promised. Before getting to know Avneet we used to deal with another ticketing agent who we had to chase. But now we are glad we have Avneet. Willy surely recommend Avneet to our family and friends.
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RAJESHWARA NAND TANDONBrisbane, Queensland
Excellent Services. Aditya top guy
Great Service. Quick in action. Lovely guy to deal with. No extra charges. Very easy to deal with. Genuine company. No Beatles at all. Would recommend to every one. Use again
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Excellent customer service, really supportive staff.
Staff understood my need, was quick with the process and gave me a favourable outcome. a special thanks to Vishakha Sharma for all the support and also to making it hassle free.
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ViditGreater Melbourne (Outer), VIC
Very Professional
I am very happy to deal with Hanish was very professional and very helpful in booking my ticket.
He helped my to get what i was looking for, Thank you very much Hanish.
Appreciate your service.
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D'SouzaGreater Melbourne (Metropolitan), VIC
Change of flights
We are very grateful to Meena Rawat for changing our flights due to flight cancellations. We would otherwise be missing our Tour. She was extremely courteous and helpful and worked with our plan. I will highly recommend her for giving us an excellent service
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Jagdeep s.Greater Melbourne (Metropolitan), VIC
Will not reccomend anyone
very irresponsible, i had booking with them one of them was cancelled but they have not refunded the amount yet, its been almost a year now.i was told you get your return within 60 days. Last time agent said he will confirm with airline after 9 month
Agent mehtab
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Review
Hanish consultant was helpful, this person is highly recommended for international air fares ! nice to talk with him... I cant write more bcz i dont have useless words this system need to change.
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KabirGreater Melbourne (Inner), VIC
Terrible price
Do a favour and never book a flight from these rabbits. They just try to rip you off in a polite way . I would never recommend them to anyone . Peeps book tickets from skyscanner instead .
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Muneer Ahmed S.
- 2 reviews
Booking air ticket
Very caring and courteous staff. Discussions made several times. She listened carefully and never displayed any hesitation. Reasonable air fare. Email replies were prompt. Will be happy to refer to my friends and relatives.
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Excellent service
Aditya was really professional and helpful. He arranged for internary based on our requirements.
Excellent service. This is the first time that I have contacted Gurkhas and found the service very good. Will definitely be recommending them.
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Crap service. Can hang up anytime.
Poor service . No skills. Hung up my phone when i asked a question. Never called back. Very very very very unprofessional and poor service they have been providing to all .
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