??!

Reviews

3.4

189 reviews
5
(98)
4
(17)
3
(2)
2
(1)
1
(71)
  • Transparency
    2.9 (40)
  • Customer Service
    3.2 (55)
  • Trip Completed Yes (12) · No (36)
  • Ease of Booking
    3.3 (51)
Previous
Next

Good customer service

published

They were always able to get me cheapest tickets for Malaysian Airlines. We are able to check availability for different dates with the consultants (in my case Avneet).

Amazing customer service

published

I booked tickets from Perth to Hyd, Meena helped in finding the cheapest Cheapest tickets and was highly professional in handling date changes and provided me with transparent opinion about the prices

Will definitely book again and recommend them to anyone



  • Verified customer

Never ever deal with them

published

Due to cancellation of the Thai Airways flight I had to cancel my ticket. I am waiting for refund of my ticket for the last 4 months and 3 weeks. Every time we speak to them they promise to refund but the chase is on.

Booking Services

Find out how Gurkhas Travel compares to other Booking Services

Know better, choose better.



Compare all

The contact number is always disconnecting while talking and the staffs are providing terrible servi

published

The phone is always disconnecting while talking.The staffs are providing terrible service.There used be friendly staff. I am never ever going to use this travel again

  • Verified customer

Great customer service

published

Booked 3 tickets for India. The service was excellent and met all my expectations. Response was very prompt and courteous.

Perfect, prompt and excellent service

published

Service was excellent and I will be using them only for my overseas travels and will be recommending to my family and friends.

Excellent Service

published

Zara Singh is extremely helpful and has a lot of patience with her customers, Very prompt with her response as well

Very worst customer service

published

They are very worst customer service they always rude they charged me more than double airlines fare very poor service

Niral

NiralMelbourne

Booked tickets - reached airport and no reservation

published

I booked through Gurkha travels, paid full
Amount and got confirmed tickets. However on reaching our in-transit airport the airlines informed us there was no booking under our name. Gurkha charged us the money but no reservation!.
Their after hours helpline didn't work.
Had to pay a significant fare to get on the same flight due to further connections and baby with us. It has been 2 months since and Gurkha hasn't reimbursed us. They claim to be in talks with airlines but airlines have informed me they have nothing from Gurkhas travels. It's a mess and we keep getting a different response every time we call Gurkhas.
Saving a few dollars is not worth the hassle. I am now going through consumer affairs, VCAT and will hire a lawyer.

Booking Services

Find out how Gurkhas Travel compares to other Booking Services

Know better, choose better.

Compare all

Airline fees were $570. They charged me $1100.

published

I didn't care about reviews for Gurkha travel. Heard some bad some good. But with personal experience. They charge us $1100 where airline's charges were $570. And on top of it there response to me was "We have to make living as well". Make a living but don't rip me off saying airline charges are $900. Then I told them I just came from Thai airways office there charges are only $570. But Gurkha travels didn't care at all. Thanks for your SERVICE never again will be booking with you again.

Paul Mathew

Paul MathewVictoria, 3029

  • Verified customer

Terrible agent

published

Terrible agent. Never go to them. Never respond your calls once you take tickets with them. Very poor customer service and rude sales agents.

Sam

SamMelbourne

  • 2 reviews
  • 2 likes

excellent service

published

They offered good service and pricing is competitive too.Don't know so many bad reviews, may be because of date changing and cancellation issues, in that case airline policies will also make it difficult.

Bhoga

BhogaVictoria, 3029

Excellent service..!

published

I've been buying tickets from Gurkhas Travel for over 10 years now. Almost and always the cheapest and best fare is all what I get apart from their excellent customer service.

Manohar

ManoharHobart

  • Verified customer

Very Bad Customer Service after Booking tickets

published
Somu

SomuMelbourne

Very good customer service

published

They were too good, especially Aditya Thakur, he is really helpful and supportive. Have to tell about his patience. Too good. Thanks

Booking Services

Find out how Gurkhas Travel compares to other Booking Services

Know better, choose better.

Compare all

Avneet booking

published

Avneet communication was very clear and tickets were booked on time without any confusion, I registered my company to book further tickets.

Excellent customer service by Hamish

published

Excellent customer Service by Hamish at Gurkha Travels !!! Very happy with the prompt replies by him on all our queries!

Sam

SamMetropolitan Adelaide, SA

  • 2 reviews

Nice deal

published

I booked tickets for me and my family. Good experience. It's a first time deal. My friend suggested the travels.

nazmul

nazmul

  • 2 reviews

Good and prompt service.

published

Good and prompt service. Value for money competetive ticket price and there is someone to talk to to when i need help, Thanks!

Go to place for competitive rates, excellent service and support. Many thanks Avneet and Talwinder.

published

I have been using Gurkhas travels since many years for booking flight tickets. Gurkhas provide accurate estimation of pricing and very good competitive rates. Their regular messages about ticket pricing is well thought and extremely helpful in planning trips.
The support and service provided by them is excellent. Extended hours and quick call backs are the big positives.
Many thanks to Avneet and Talwinder for going above and beyond in providing excellent support and callback making sure our bookings and updates are taken care of. Overall excellent job by Gurkhas & its team. Thank you and keep it up. :)

Page 4 of 10
See all Gurkhas Travel reviews

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members and Gurkhas Travel representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.