I needed help to set up my internet connection and was given that help by Mae. Mae was pantient, clear with instructions and with the right touch of friendliness. Thank you.

Have had a perfect connection for the past three months but it slowed down drastically today. I spoke with Paul from the technical support division and he was very patient, courteous and extremely professional in his conduct as he helped resolve my issue. Quite grateful. Your staff are an asset to you.

Get a good service and signed a contract. Im happy with harbour ISP. Thank you so much . Pam was very patient and understanding
Was a pleaser to have such a nice person on the other end!

We had a very irksome issue with our IP TV. Justine did a fabulous job of helping us resolve this by trying out multiple options. She not only solved this issue but made sure to follow up to make sure that issue was resolved.
GREAT WORK JUSTINE! Keep up the great work.
Thanks.

Joel helped me get connected and set up a time someone can walk me through setting up my connection at home

We have had our internet connected for not too long, but it has been great so far! Weekends for us are streaming and online game playing. When setting up, it wasn't quite as easy as plugging it in and there you go, but the team on the phone were a great help and got it connected for me very quickly!

I appreciate the service..... i was very happy with the customer service, and got great results. Thank you for the service.

Started off rough had my internet connected but couldn’t use it to its full potential for around 1-2 weeks which turned out was a fault with my modem, got a new one and now works perfectly with plenty of speed and great quality. Bryan was very helpful in setting everything up.

Mae was extremely helpful and informative and didn't stop until the problem was resolved and was a pleasure to work with her.

Really appreciate the service provided by Justine and she was very keen to sort out the issue I had in setting up the modem and less speed internet. She could able to solve both the problems quickly

Mae Baldoza did a great job in resolving my issue which is now resolved and I can go ahead and enjoy my Netflix without interuption.

Very helpful, I am happy with the service provided. And quick responses thank you very much the service is stable and good

ADSL
Drops out from time to time
Satisfied with Customer Support
The customer support officer was friendly and helpful :)

He was clear and very helpful
Appreciate the services he provided and thank you for employing an awesome person, he was understanding and talked me they the process at a great understanding pace.
Wonderful.

All the bad reviews are correct, ridiculously slow speeds on a daily basis with the highest bandwidth available, constant drop outs and long slow waiting times. Live in Toorak Park also and used this provider as per recommendation upon moving in, but after calling them weekly with the same issue and nothing being resolved, no choice but to terminate this service. Customer service is lovely and they try to help with the weekly calls but they can’t make the service run any faster can they?