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Hello Mobile (page 4 of 6)
Sim replace
Open the chat with one of representative. My problem was solved and organised the sim send to us after give our details
1 comment
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Roy FilleryGosford
Price
Highly pleased with speed and no dropouts at this end. The price of calls to RSA are the lowest I can find, I must say that dropouts at their end are a totally different matter.
1 comment
Christopher P.Hello Mobile
Hello Roy! We're very happy to know that you are enjoying our plans and services. We'll keep up the good work! Thank you.
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Excellent
I am extremely happy with Hello Mobile. The Customer Service is very helpful and efficient, Now I managed
to get into the Survey as I missed out the # key after countless times. Congratulations for giving such a
good service.
1 comment
Christopher P.Hello Mobile
Hello HSM! Thank you for choosing Hello Mobile and for the great feedback. Have a great day.
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review
There was no signal recently. Customer rep said it was my cell phone had no 4G. I will find out
2 comments
Christopher P.Hello Mobile
Hi Ruby. Thank you for your feedback. We hope you are having better signal now. If not, can you send us your number so we can investigate your concern? Thank you!
Christopher P.Hello Mobile
Hi Ruby. Thank you for your feedback. We hope you are having better signal now. If not, can you send us your number so we can investigate your concern? Thank you!
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Lucky PhilMelbourne
- Verified customer
Prompt Service
I had a small issue with my account today. Hello mobile responded quickly and have addressed the issue. I have never had that with my other providers.
1 comment
Christopher P.Hello Mobile
Hi Lucky Phil. Thank you for your feedback! We're very happy to know your issue has been efficiently resolved. We'll keep up the good work. We hope to serve you for many years ahead!
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this is perfect ! I can not live without it.
the network coverage is reliable.
I did not experience frequent dropouts.
data download speeds are sufficiently fast.
it is very good. I used it for many years already.
thank you.
1 comment
Christopher P.Hello Mobile
Hi Irene. Thank you for sharing your wonderful feedback. We're very happy you are satisfied with our services. We'll keep up the good work. Have a good day!
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Great support
Ok coverage and speeds, the only downside is the fact that there's no 365 day plan, and the number becomes expired if you don't recharge
1 comment
Christopher P.Hello Mobile
Hi Chun Kwok. Thank you for giving us your feedback. We're happy to know you are happy with the coverage and speed of our mobile service. I'll pass on your comments to the management. Have a good day!
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Professional service
Good service, sincere professional approach to resolve customer's issue. Handy plans and flexibility to suit different needs, so happy with Hello Mobile for many years and more.
1 comment
Christopher P.Hello Mobile
That's great to hear, Linna! Thank you for sharing your feedback. We're overjoyed to know that you are enjoying our plans and services. Thank you for choosing Hello Mobile! We hope to serve you for many years ahead!
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VickySydney
Graet choice
Good service everytime when I contact the service team. Good experience. Data usage is personalized, i can choose what meet my needs.
1 comment
Christopher P.Hello Mobile
Hello Vicky. Thank you for sharing your feedback, it has certainly brought smiles to our team. We're very happy to know that you are enjoying our plans and services. We'll keep up the good work!
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JohnSydney, NSW
- 2 reviews
my experience with Hello
good network's coverage, customer service are always good, payment is easier without credit card surcharge,
very happy with Hello Mobile.
1 comment
Christopher P.Hello Mobile
Hi John. Thank you for giving us your feedback. We're happy to know you are satisfied with the services you are receiving from us. We'll keep up the good work! Have a nice day!
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This is perfect can't live without it V
Very reliable network coverage, efficient Customer Service, excellent prepaid plans to adapt, great value for money, highly recommend able to family and friends
1 comment
Christopher P.Hello Mobile
Hi Ray K. That is very heartwarming to know. We're very happy you are satisfied with our deals and our services. We'll keep up the good work!
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excellent
good and i have received what i needed last time the one i spoke to a staff did a very GOOD JOB and i appreciate her because no other person could do like her .Thanks once again .
1 comment
Christopher P.Hello Mobile
Hi Binny. Thank you for sharing your experience! We're glad to know you are impressed by our service. We hope to serve you for many years ahead!
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Good customer services and kinds!!!!
Very gentle peoples and efficencient as well.
Not complaining about foreign accents, so good ethics and pleasant to interact with.
1 comment
Christopher P.Hello Mobile
Hi Nathalie. Thank you for giving us your feedback! We're glad to know our assistance has left a remarkable impression on you. We'll keep up the good work!
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Pat McCullyEagleby
Love my calls to USA and the UK
The coverage is OK where I live, better out of doors. I like a prepaid plan and enjoy my cheap calls to the USA and the UK .I like not having a long contract. The staff were most helpful when I had a problem and solved it for me.
1 comment
Christopher P.Hello Mobile
Hi Pat. That's very good to know. We're happy you are enjoying our cheap deals and services. We hope to serve you for many years ahead. Have a good day!
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Happy Rogerhervey bay
Suzette was most helpful in steering me in direction for network upgrade
I was at total loss to where to turn and what to do with network upgrading! As my knowledge of mobiles is poor I was grateful for support and guidance supplied by Suzette, Customer Service Representative, that made the change achievable
1 comment
Christopher P.Hello Mobile
Hello Happy Roger. That's wonderful to know! We're very happy we've been of great help for your network upgrade. I'll pass on your commendations to Suzette. Have a great day!
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Good value
I found the Hello mobile prepaid account excellent value for money. If I hadn't used up the monthly amount in my plan, it was carried forward.
1 comment
Christopher P.Hello Mobile
Hi Barrie. Thank for sharing your experience! We're very happy to know you are impressed by our value for money. We'll keep up the good work. Have a nice day!
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Joe68MELBOURNE
- 2 reviews
- 1 like
Five star customer service
Network coverage is very reliable. My prepaid plan is good value for money, especially when I call overseas in certain times of the day. Great customer service.
1 comment
Christopher P.Hello Mobile
Hi Joe68. Thank you for your sharing your experience! We're overjoyed to know that you're highly satisfied with our service. I will pass on your comments to the team. Have a wonderful day!
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BruceSouth East Queensland, QLD
- 4 reviews
A1 Customer Service
Prompt service with well informed agents that are polite and articulate. What a breath of fresh air ... thank you Hello Mobile.
Network coverage good, I'm on prepaid and very good value for money.
1 comment
Christopher P.Hello Mobile
Hi Bruce. Thank you for sharing a wonderful feedback. We're very happy to know you are highly satisfied with our service. We'll keep up the good work. Have a beautiful day, Bruce!
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Great value and great sevice
Very reliable network coverage.
Very easy to overseas ie China and USA. Great value for money. Website is also very easy to use. Staff are very professional.
1 comment
Christopher P.Hello Mobile
Hi Michael! Thank you for giving us your feedback. We're very happy to know you are satisfied with our service! I'll pass on your commendations to the team. Have an awesome day!
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VERY GOOD
So far it's OK. Prepaid account, I use it for international calls mainly. After shopping around, I found this to be the best value. The service was good and I was attended promptly.
1 comment
Christopher P.Hello Mobile
Hello, Paula S. Thank you for taking the time to write us your feedback. We're happy to know that we were able to offer you the best value among different phone service providers and give you efficien... Read more
t service. We'll keep up the good work! Have a nice day Paula S!Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Stacyasked
Do you have cellar service in Iowa?
2 answers
Christopher P.Hello Mobile
Hi Stacy, you've reached the review page for the Australian Hello Mobile brand. We definitely don't have service in Iowa :)
Hi Stacy, I do not know if Hello Mobile have any services in the USA, Hello is an Australian company as far as I know
Janasked
When I write a review can I put my pet name?
No answers
Quilter X.asked
IS THIS HELLO MOBILE SERVICE AVAILABLE IN USA?????????
I just talked to your rep on the phone and she said I could sign up online for your service after I gave her my zip code(Louisiana).......I'm confused about all these Reviews mostly being from Australia and nothing from USA!
No answers
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Christopher P.Hello Mobile
We highly appreciate your great feedback about this situation, T G. We're very happy to know that you are enjoying our services. We'll keep up the good work! Thanks.