I've used this company for a few years and now that my holiday has been cancelled because of Covid-19 I can't get a refund on the policy I took out for the trip. Really poor form making money out of clients who through no fault of their own have had their holiday plans cancelled. Other travel insurance companies give a refund for cancelled policies. Look around before you take out a policy with them.

My cruise was cancelled because of covid-19 so phoned to cancel my insurance. Guess what...NO REFUND. I phoned 10 minutes after getting the message about the cancellation of the cruise. This company needs to step up and do the right thing by its clients. We have no control over this situation.

Please be wary everyone
If you purchase insurance before you go and have to cancel
You CANNOT get a refund, my policy doesn’t start for a month
But I cannot cancel it and even get a partial refund
$360 windfall for insure and go for doing nothing
Will never use this company again

Easy online purchasing ad policy for cruise insurance covers everything you need. I can travel feeling confident that if something was to happen I am covered. Have used Insure and Go for many of my holidays and will continue in the future.
Recently had to cancel my insurance due to my cruise being cancelled and had no issues with refund of my policy premium as I was still in the 14 day cooling off period from when I purchased the policy.

We have used this company many times and have had the same positive experience
Policy was good value for Money
Pre Existing illness declaration and response was immediate.
Have never had to claim

great online process easy to put all additional medical info & quick pricing. Have used Insure & Go for our last four cruises & luckily not had a claim yet but it's good to know it's there.

Have used InsureandGo the last four trips. Always competitive quotes and easy to purchase. Our go to for travel insurance. Our two claims experiences have both had positive outcomes. Highly recommended.

Pleased because cover was $200 cheaper than an alternative one we looked at. Also used Insure and Go for last year's overseas trip. Haven't had a claim. Seems good value for money and recommended to a friend.

Very easy to set up on-line, good coverage and all in all value for money. I have used this option for domestic travel three times. So far I have not had to claim but I have word of mouth reports that InsureandGo has a good reputation for approving claims which is one reason for my continued use of this company.

Used this travel insurance before, it was so easy to use and the medical screening is awesome too. Thankfully havent needed to claim but had to call customer service for previous travel as i made a mistake, they were so helpful and fixed up my policy with no issues. Will definitely be using again.

Have used it many times never a problem, only claimed once and had no problems. This provides all
The cover we ever require. Is the cheapest we can find at the moment.

This is the second time I have used Insure and Go I have been fortunate not to have use it and hopefully never have to. Purchased the policy for cruising only and cover for medivac.

A positive outcome for me as other insurers penalise you for your age and associated issues. Some medical issues that often goes hand in hand with age. The customer service was very good . Monetary cost still up there with age but satisfied I have the cover I need

I purchased the policy about a week before travelling and felt the policy did provide value for money. In fact, I felt the price was so reasonable, and the policy so simple to set up that I did not seek another quote. I have used InsureandGo twice before on international travel and have been totally satisfied so this was an easy decision for me.

We started using InsurangeGo for our international travel and recently also using them for domestic travel. It's very easy and simple to apply and we think it's a great valeu policy

I thought the process was simple and the price competitive.
I bought the policy two days ago for a domestic trip next February. I received an email this morning from Seniors Card offering 15% off Insure and Go travel insurance. I am disappointed I was not informed of this offer

Best value policy i was able to find. Haven't needed to make a claim. Site was user friendly and quick to set up. Looking at using it again for next trip.

Was fast and easy to purchase the policy was easy to see what was in each level of cover hassle free. Thai is the second cruise policy I have purchased

I have used insureandgo about 5 times whilst travelling have always been good value have not yet made any claims and hope I never need do recommend this travel insurance company to friends