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Online store, Physical storeReviewer Photos & Videos
AntSydney, NSW
- 2 reviews
Perfect table
The Edwin was exactly what we were looking for & so much cheaper than the other online stores. Service over the phone was excellent & nothing was a problem!! Delivery was super fast & also no trouble at all!!
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Love these! Everyone compliments them as they walk into the room.
The shop was great helping us with super fast delivery, by contacting the supplier directly for faster shipping, which helped us complete the shop for our clients on time. - Thanks guys!
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Betty P.Melbourne
- 3 reviews
Great Customer Service
I waited a while for my Roma Entertainment Units but they were worth the wait. Melissa kept me updated and informed every step of the way. She answered all my questions promptly and provided me with the information I needed. Once I received the units I was not disappointed. They were exactly as I'd seen in the showroom. All I needed to do was screw on the legs and handles and they were done.
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Jordan MGreater Melbourne (Inner), VIC
- 3 reviews
Exactly what I was after...
Great customer care after purchase. Arrived quickly and was a breeze to assemble. Looks great in my reading room. When the time comes, I will absolutely repurchase from this store. Thank you.
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Exactly what I needed
Satisfied with product, but it initially didnt come with instructions. I had to call up to get these emailed to me. Once I had the instructions it was easy to follow through and get it all setup.
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Great Customer Service
We love dealing with Interior Secrets. Melissa takes great care of us, she is always so helpful with all of our orders!
We look forward to continuing to spec more of your products for our clients :)
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RussPerth, WA
- 2 reviews
Great looking chairs
The chairs look fantastic and arrived well packed and protected. No assembly was required. The quality of the build and assembly of the chair appears to be excellent although the comfort level from the wooden back is a little less than we expected and we will look to having some upholstered padding fitted. Seat wise the chair is comfortable enough.
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Carlton B.Sydney, NSW
Very impressive service. Great communication.
Very easy to use and order.
Great Proactive service and communication. I would recommend this store.
Slightly limited range. Lighting perhaps?
Quality seems very satisfactory.
No Assembly was required.
The delivery service was also outstanding!
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Izzy was so great helped in all ways
Just received my pieces so so beautiful.
The service from Izzy was so so great one does not get that type of service at all now a days.She is so outstanding as this was the first time buying
On line and was nerves.On the Gold Coast no such service
Thanks Izzy
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ZamSydney, NSW
- Online store
- Verified customer
Beautiful Stools
I just received the Allen Stool I ordered which was just beautiful.
We are more than happy with the quality of this product.
You were very prompt and courteous with your delivery too.
Thank you so much.
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Mary VGreater Melbourne (Inner), VIC
- 3 reviews
- 1 like
- Physical store
- Verified customer
Great look!
As soon as I saw the Amanda sofa bed in the S Melbourne store I knew it was the one for us. The fabric colour and design were unique and make a statement. Kimberley made my day when I was quoted a better price than on the ticket. She was easy to work with, too.
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James CAU
Great shop, staff and service.
The store was great to visit after viewing furniture online. The staff member who helped us was extremely helpful and efficient. And our furniture was delivered 2 days quicker than expected.
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Kiara ShahCanberra Central 2601, ACT
Excellent Service
Kimberly @ interior secrets is a great! She was very patient all thought the process and with number of changes requested. The complete process from sales to delivery (Melbourne to Canberra) was excellent!! Highly recommend her.
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Professional serviceGreater Melbourne (Inner), VIC
Professional and knowledgeable Kimberly candles service
I had I rough idea of I what’i was after and the Kimberly remembered what I had previously purchased and was able to find product from the same manufacturer that worked perfectly. I was able to pay and I drove to the Whitehouse and the team had it ready for to pick up.
Assembly of your product is very easy. I’ve not once had a faulty product
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DaveSydney, NSW
- 2 reviews
Penley Queen Sized Bed Frame
The Interior Secrets website is easy to use and includes a wide range of modern furniture. The Penley Bed frame is a great product and exactly as described on the web page.
Many thanks to Kimberley at IS for all her help providing additional information on the bed and for getting the bed frame collected from the factory by our courier.
The bed was easy to assemble using the instructions included and I wouldn't hesitate to buy from IS again.
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Steven CaustGreater Melbourne (Inner), VIC
Great service, seamless delivery, a very pleasant way to shop
I just strolled into the store located in Southbank and was lucky to find Kimberley. She was a great assistance in helping me to finally select the piece of furniture that I'd been looking for for months. Once selected the process was seamless. Kimberley organised the shipping and was in regular contact regarding delivery dates. Very simple and hassle free, just how I like it. I will definitely be a return customer!
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Great selection, wonderful customer service!
This is the second time I've purchased from Interior Secrets and I will definitely be returning for more. The product selection & quality is of very high standard and well priced. The customer service however is impeccable. Ruby went out of her way to secure items I requested, chased up stock back and forth-generally went over and above to get the job done. Thank You, once again I'm very happy with my purchase.
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CatherineSydney, NSW
Great product selection and excellent speedy delivery. Awesome customer service !
The store was simple to navigate and make secure payment. I needed quick delivery and the customer service staff were really helpful and responsive I’m really pleased with the experience. 10/10
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SimoneGreater Melbourne (Metropolitan), VIC
Thanks Kimberly
Thank you for being so helpful, the mirrors look great. We can't wait to put them in our shop, they will be installed in October. The delivery guy was also very helpful.
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On trend and Affordable
The Southbank showroom is nicely located and beautifully presented. Service both in store and online was excellent and the products are on trend, functional and affordable. Tick, Tick, Tick. Would highly recommend.
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