Reviews

  • Value for Money
    4.7 (259)
  • Cleaning & Maintenance
    4.8 (223)
  • Customer Service
    4.9 (253)
  • Timeliness
    4.9 (244)
  • Job Satisfaction
    4.9 (227)
  • Rates and Fees
    4.7 (226)
  • Product Quality
    4.8 (221)
  • Return Claim MadeYes (3) · No (270)
  • Warranty Claim MadeYes (4) · No (270)
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Tony
TonyGreater Melbourne (Metropolitan), VIC

First class

published

Had Scott come out to do some work on my pool equipment. He was on time, fast and efficient all the while being friendly and happy to explain what he was doing and why. Pool equipment now working perfectly.



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Kylie
KylieMetropolitan Adelaide, SA

Excellent service

published

We had let our pool go over the winter and it was in desperate need of a deep clean. Due to ill health it was something we were unable to complete ourselves. Normally we would go through our local pool shop but due to an incredibly long wait, I thought I'd try someone else. We have used Jim's for gardening services in the past so thought we would try the pool service. We had a lovely guy (Peter) who was able to come over within a few days of calling to completely clean and balance our pool ready for the summer months. He was lovely to deal with and the price was much cheaper than we were expecting. He will now be our go to pool guy.

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Above are my great comments

published

Aaron is friendly and accommodating, especially more so in my desperate situation.
He was agreeable and ready to work out a solution with me and was very amenable to my requests.

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Joanne N.
Joanne N.Sydney, NSW
  • 2 reviews

Great job very happy

published

I use my pool daily during hot months and my pool is difficult to maintain due to leaves dropping in. My pool is an irregular shape so scooping out leaves a real effort.

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Matt
MattSouth East Queensland, QLD
  • 2 reviews

Prompt and professional service

published

Paul was amazing in assisting us with our new pool. We just moved in and needed the pool checked. Paul was very helpful in explaining what we needed to do and got our pool up to scratch for us to enjoy. Highly recommended.

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Kellie
KellieSouth East Queensland, QLD

Very professional

published

Scott was very quick to respond to my inquiry. He was friendly, professional and easy to deal understand. Will definitely get him out again. My pool looks great. Thanks again Scott.

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lai
laiSydney, NSW
  • 5 reviews
  • 3 likes

Top Service!

published

Definitely a happy customer. Roy from Jims Pool Care St Clair was professional, friendly and goes above and beyond for his customers. Thats what we got from his service. Great Job!

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Sarah Pfeiffer
Sarah PfeifferSydney Surrounds, NSW

Amazing service.

published

Luke was very friendly and knew exactly what he was talking about. He turned up on time and told us what he was doing every step of the way. We will be using Luke on a regular basis from now on.



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Katherine
KatherineSydney, NSW

Excellent service

published

We found Rod to be very knowledgeable and polite. He was quick to respond to our problem and fixed it quickly as well. We would definitely recommend Jim's pool service.

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LissaH
LissaHSydney, NSW
  • 2 reviews

Great service

published

Luke is prompt, reasonably priced and very good at his job. I would not hesitate to recommend Luke to anyone

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Kerry
KerrySouth East Queensland, QLD

Quick and friendly - highly recommend!

published

Our pool had become green and filthy while we had been away. We contacted Jim’s Pool Care and there was a very quick turnaround from first contact to completion of our clean up. The pool looks fantastic now - just in time for the summer. Peter was also very friendly and explained everything to me that I needed to know. We will definitely have him back again.

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Professional and pool was sparkling the next day!!!"

published

We were sick of finding our pool so hard to look after, so we decided to try Jim’s. Theron had it clean the next day and will now look after for us for a reasonable price.

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Mohaymen
MohaymenSydney, NSW
  • 3 reviews
  • 1 like

Efficient, Reasonable Price, Fast Service. Luke is Awesome!

published

I Recently had 2 services done by Luke. Really happy with both services. He is super friendly and on time. Explains everything in detail. Waiting time is lot shorter than any other pool service. Will definitely get Luke's service again.

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Irene
IreneSouth East Queensland, QLD

Adrian is awesome

published

Communicates really well and happy to explain what does what and why with the pool filter system. Would definately recommend.

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Nick
NickSydney, NSW

Rob was a saviour

published

Level of knowledge was fantastic. Problem was fixed with with a sense of urgency and attention to detail. Genuinely impressed.

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Great service and advice!

published

Steve was great! Very helpful and knew how to fix our issues and answered all our questions - no matter how silly.

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Peter
PeterPerth, WA

Recommend

published

Steve was fantastic helpful was a pleasure to have him come and do my repairs were thinking of having him as our service guy as i have a disability and will need some help in the future.

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Terrie C.
Terrie C.Sydney, NSW

Great service, highly recommend Aba around Blacktown/Penrith.

published

Great service from Aba switching to magnesium minerals and installing brand new chlorinator. Very polite and courteous. Highly recommended Jim’s pools for maintenance at a good price!!

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Pool work made easy

published

I had a great experience with Jim’s Pool Care. Nikki and Trenton were very helpful and explained the problem in “layman’s terms”. I will definitely use their services in the future. They contacted me to let me know when they would be arriving and were friendly and professional.

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Eddie c
Eddie cSydney, NSW

Aba- pool technician

published

Responsible, good attitude and great customer service" responsive and attentive to customer questions and queries . Definitely I will recommend. ! CHEERS .

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Angela
AngelaWide Bay-Burnett, QLD

Pleasure to deal with!!

published

We use our pool as often as we can and with the help of Paul from Jim’s Pool Care the maintenance of our pool is going to be a breeze

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Happy Customer
Happy CustomerSouth East Queensland, QLD

Great Service!

published

Can highly recommend Nathan from Jim’s Pool Care. Great customer service, was there on time, listened and helped us fix a long running issue. Pool looks great again!

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excellent

published

Troy was excellent his prices were fair and my neighbour wants to use him once a month because of what he offers so job well done"

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Peter riddell
Peter riddell
  • 2 reviews

Pump repair/ replace and tenant induction

published

All really good, thanks .good customer service, prompt responses and extra work done at no charge which is always appreciated.

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Amazing service

published

Aba has helped me a tremendous amount. He is thorough, easy to deal with, efficient and friendly. He has gone above & beyond to help me with my pool issues. Cannot recommend highly enough.

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