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Reviewer Photos & Videos
Pete Bbrisbane
Pool equipment repairs by Adrian
Adrian was not only on the spot within a couple of hours but then backed up his promptness with the friendliest and most customer service oriented professionalism ever by a trades-person to do a house call with us.
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Such a Professional Team.
What a great team to deal with, from the customer service staff on the phone who were great, through to speaking with Alex when he called through to introduce himself. Will definitely recommend Jim's to anyone looking for a service.
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John is The Best
On time, hard worker and he is extremely knowledgeable, showed how to use the equipment properly, attend to full pool and spa services, could see the different immediately and after 3 day my pool was crystal clear, will call him again every couple of month to check in .. thanks John for the excellent job and manners
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HannaGreater Melbourne (Metropolitan), VIC
pool care by Brtett
"Brett is the most knowledgeable and helpful pool technician that I have ever dealt with He is such a gentleman and a pleasure to speak to. So happy to have him as our regular technician.
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Great service
Bob is really thorough and informative, we’ve just become pool owners and he’s very clear in explaining everything and offering recommendations. Friendly and helpful. Great to deal with. Thank you!
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PetrSydney Surrounds, NSW
Excellent service!
Professional and helpful, Ian and his wife showed me the basics of the pool care which I have no idea how to do. They will be coming few more times as I want to take care of the pool myself. Highly recommended.
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Alison JugowSydney, NSW
Excellent Service
I am very happy with Danny as he has communicated with me every step of the way to get my pool back to its former glory. He has also proven to be very knowledgeable and trustworthy.
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MarkSydney Surrounds, NSW
Good friendly service
Stuart contacted me very quickly after I contacted the Call centre, and he was very easy to deal with throughout the whole installation process. I would definitely use him again
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Zoe
- 2 reviews
Brilliant service.
Mark saved my pool, which hadn't been properly maintained for a while. He made several visits until the water turned clean and clear. It's a real trust-worthy service, which I would not hesitate to recommend.
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Great Service
"I was very happy with Robert. He was punctual, courteous, knowledgeable and professional. My pool looks great! I will definitely use him again for my pool service at the beginning of summer. Thanks"
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vincePerth, WA
- 2 reviews
- 1 like
Pool care was good.
Craig was friendly and best of all he fixed my pool. Took it from green to clean. Very knowledgeable. I will be getting him to come again if i need it. He was very helpful. Thank you.
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Great service
Great service. Very Reliable. Genuine old fashioned service with a smile. Very professional. Adrian went above and beyond to help and couldn’t be happier with the results. Couldn’t recommend enough.
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A load of my mind, with a great job done!
Gary was knowledgeable to fix the pools problem, very quick to respond! open ongoing communication making my role easy in our ongoing interactions, assisting with the future planning of my pool for the next coming summer.
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BobbiSouth East Queensland, QLD
Pool Perfection from Damion Eight Mile Plains
Since hiring Damion my pool maintenance has gone from nightmare to delight.He has been very professional in all aspects of my pool care whilst being polite and spending time to explain what needs to be done.I am very happy with the completed work.
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Easy going guy delivering excellent advice and service!
I've used Jim's Pool care to service the pool in the house we've bought recently. Justin came along and did a great job! Pool looks very clean now and all is up and running well. He addressed all issues of the pool promptly, worked hard and delivered a good job. I will have no hesitation to recommend him. Thanks Justin!
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HelenSydney, NSW
a CLEAN pool at last
I've tried a few pool cleaning companies, who never turn up when they say they would. They made me feel like my pool wasn't worth the effort (because it is very old), but when Brad says he will ring, sms, turn up he does. It is a bit pricey, but well worth it. I will be using Jim's Pool Care from now on.
Helen
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Outstanding Service
"Professional, great communicator, reliable, pool is sparkling now. Very well priced and I will be using Jim's Pool Care especially Paul for all future services and maintenance. Outstanding work thank you Paul!"
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Michael T.Sydney, NSW
Highly recommended
First time using Jim's Pool Care. The technician was very transparent, informative, prompt service, good pricing and follow up. I will go back to Ali with my future pool needs.
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Sandra MoeSydney Surrounds, NSW
Happy customer
Great service, and Stuart did a good job getting the pool sparkling clean again. We have a salt water pool and had accidentaly turned the pump of couple of weeks. Highly recommend to use this pool maintenance company.
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CaroleHunter Region, NSW
Great Service, Very Professional
Jim’s Pool Care ..Maitland
Very Reliable & on time.
Great service and excellent value for there services. Went above & beyond to get my pool back to sparkling clean, after my filter broke.
Would highly recommend Ron Nolan .
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Questions & Answers
Gabiasked
do I still need to check the chlorine & P.H. level myself? or is it enough to leave it to our pool man to check monthly?
2 answers
Hi Gabi,
If you have a regular service, there wouldn't usually be a need to check the chemistry yourself. The exception would be if there were specific reasons to check, like heavy rainfall, especially if there was run-off from the garden. For your info, there are several other tests that should be carried out during a routine service in addition to chlorine and pH. The basic test should include Chlorine, pH, CNA (or Stabiliser), Total Alkalinity. Additional tests could include Calcium, Copper, Phosphates, as well as salt levels and TDS (Total Dissolved Solids).
Hope this as been helpful.
Regards,
John - Jim's Pool Care
Thanks, appreciate your reply ! Regards, Gabi
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