Jura J6 Questions & Answers

when you look at the milk frother on the left top you see a black piece approx. 25mm high x 10mm dia. remove the top (twist & pull) wash this piece in warm water squeezing the tip(this is the bit that froths the milk). replace, set dial on first division from right (fine tune when making coffee). Sit milk container on a stand approx. 80mm. high. After making coffee always rinse the milk container & tube & fill 3/4 with cold water, press(P) on top of machine then press clean milk system, then press next. Once a week use the cleaner as per instructions. One other tip I stir the coffee into the milk when coffee first starts. Nearly forgot do not seal top of milk container when making coffee or cleaning.

Thank you Grankier!

how's your coffee now

One of my mates recommended sending it to a Jura service centre, the service is well worth, but that’s according to him;) it’s the one in Melville.

The only possible answer I am aware of which is the normal response is to preheat the cup.
Not aware of any other way to generate heat except maybe a few seconds in the microwave.

Preheating the cup is really the only way. I fill the cup with boiling water for a few seconds before making the coffee. This will stop the cup from drawing heat from your coffee.

Yes my coffee is also Luke warm, its been an issue since I bought the the machine back on 06.01.18. Jura support have been playing games with me and sending me new parts. I just want a refund and now after 1.5 years are saying it needs to go to repairs... I have wasted copious amounts of bags of coffee beans and milk, however no acknowledgement from Jura in respect of this. My next step for a refund is contacting the legal bodies. Its just a joke..

Details setting is to make sure we install filter as part of setup, and the filter needs to be submerged in water before putting it in the tank, so that air is not trapped in the filter.

Jura official had given the perfect advise.

Hi, I have tried all of the above... still comes up with the same error message...?

i would take it in for servicing, people as consumers do not have a lot of time to do research - it can be a number of things - ranging from the type of bean used which may have more natural oil in it - derived from the roasting process. The residue / grinds catches on the delivery shoot on the way out from the grinder restricting the passage to the brew housing. so there may not be enough coffee getting to brew group. In all, for the copious amounts of coffee these machines make and the high quality of the machine i would recommend an annual service at minimum. and use a light to medium roast such as Grinders which is local to Coles and Woolies ( look at the bean rating to see whether it is light medium or dark roast )