Jura Impressa Z line Questions & Answers (page 2 of 2)

Hi our machine is for home use and have about 10cups a day, but our friends use it in their retail outlet and it does well, maybe at least 4o cups a day. You would just use more filters (who cares) but the machine cleans it self and the use is easy (anybody can use it) it tells u the machine is heating up then it does a tiny clean and then the screen pops up choose your style (flat white/long blk ect.) you must buy the side milk connector (fridge keeps the milk ready to go and can sit overnight..the milk keeps fresh..
buy the 4 year extended warranty (check if they will honour it commercially) IT IS A GREAT MACHINE....I THINK WITH JUST ONE PRESS U GET A GREAT COFFEE..mine is the Z6 or Z7,,, choose in your price range ...hope I helped

Rose,
When you change the filter make sure you follow the procedure or the machine by-passes the filter. It sounds like that has happened to you. I would also reset the grinder back to the original position.

i have the z 9 when I first purchased the machine I had the same proplem with the the coffee tasting bitter and not frothing I phone Jura service and they sent out a new frother no more proplem with machine I am sure if you phone Jura and discuss your proplem you are having with your coffee machine they will ensure your machine will be fixed or replace your machine Jura customer service has been outstanding with the dealing I have had with them hope this helps cheers errol

Hi John, that's too bad :( I never had an error message like that myself. Did you call the hotline on the machine to ask for help? How many years have you had your machine?

My machine was purchased as a retirement present to myself seven and a half years back. It was entirely because I very much liked its brother in my employer's Board Room. Advice was that I should take the machine to the service agent in Newcastle. On this site I read that I'm looking at a $395 capped service charge if I do. If there is a simple user-available way to verify that full service is necessary, it seems appropriate that I at least consider it.

Sounds like a blockage in you grinder clean hopper using a vacuum cleaner then refill I did it a few years ago and it fixed it also makes the vacuum cleaner smell better

Never had this issue with any Jura machines I have owned. Sounds like it needs to go to service agent and they can run the diagnostic test through the USB connector and it will show up. Or I would return it to place of purchase and advise faulty. Depending on where you purchased from as to what the return process is. Hope this helps Beverley

Hi there, I have a Jura Impressa Z9 and it has had the same problem, it does switch of in the middle of operations without warning and for no reason... unfortunately I am in Brazil and there is no maintenance for this model here, so any information I can get will be most helpfull. Many thanks!!!

Jeff. I am not sure what state you live in. But in Queensland, it is very hard to get a Jura serviced. As only one place in Qld has the computer programme to perform a JURA service. Any coffee repair place may be able to change the O rings etc. This will depend on what state you live in. Hope this helps.