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Reviews

4.7

640 reviews
5
(547)
4
(44)
3
(11)
2
(12)
1
(26)
  • Product Quality
    4.8 (260)
  • Return Claim MadeYes (9) · No (261)
  • Shipping
    4.5 (185)
  • Customer Service
    3.4 (10)
  • Warranty Claim MadeYes (6) · No (262)
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Reviewer Photos & Videos

G.Sawyer

G.SawyerIllawarra, NSW

Fantastic screen

published

Great easy to use website. Unable to log in to my account, some glitch in your program. Screen was left at front door by TNT. I thought a signature woul have been necessary.



1 comment
JW Computers
Andre T.JW Computers
Archie

ArchieSydney, NSW

Worst online delivery

published
2 comments
JW Computers
Andre T.JW Computers
Archie
Archie
Sudhanshu M.

Sudhanshu M.Sydney, NSW

Product as advertised, fast shipping

published

The webcam was exactly as advertised and the shipping was super quick. Highly recommended! I was struggling to find this webcam at a reasonable price or reasonable time to ship

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Happy as Larry

Happy as LarryCentral Queensland, QLD

Great service great prices

published

Thanks guys for a pleasant experience and I found want I was looking for easily and quickly. The team posted my gear out fast with super quick shipping as well. 5 star effort for sure. I am extremely happy with my products and the quality.
Thanks again.

Guiseppe G.

Guiseppe G.Sydney, NSW

speedy delivery of new monitor - thank you!

published

Amazing delivery time of less than 24 hours with a really straight forward online ordering process. Products are competitively priced making the decision to buy very easy. Certainly would purchase from JW Computers again!

Straightforward and quick deivery

published

Amidst the covid outbreak I was amazed to see my order come so quickly from JW. Both delivery but also with their internal steps. Courier service was good and no dramas. Thanks!

Wes

WesPerth, WA

  • 5 reviews

Really good service and fast postage, along with fast delivery and communications

published

I ordered a router that I needed urgently and was really impressed with the service and speed of delivery. They kept me updated and followed up afterwards Good job guys!

Fast and Fabulous

published

I was delighted that JW Computers had this item in stock, delivered it to me within a very short time frame and with excellent service! Quick and Easy - Thank You!

Trevor Oldfield

Trevor OldfieldSydney Surrounds, NSW

  • 3 reviews

Great Service

published

Delivery within 2 days with very competitive pricing and great service. The website was easy to navigate and the product was delivered in excellent condition and exactly what I ordered. I will not hesitate in using JW Computers again.

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Super quick

published

I got my order the next day. Everything was perfect. The store was one of few that had the monitor I wanted. Their website made it easy to find what product I wanted.

Dillon H.

Dillon H.Central West, NSW

Computers made easy

published

I knew the product I wanted, JW Computers made it super easy to locate said item. I have explored many items and the pricing is one of the most competitive pricing i have found! Dispatch was pretty quick and the packing was amazing (in fact it was hard to open the package) I plan to shop here again.

The only thing I could ask for more is free shipping.

1 comment
JW Computers
Andre T.JW Computers
John

JohnSydney Surrounds, NSW

Came so fast thank you! Goodluck and more customers to come!

published

Thank you. The package came fast i hope it will always be that fast and more customers to come, im very satisfied. I have an order from another online store and it still on process but in this store it came 2-3 days since I ordered it!

Melissa

Melissa Sydney, NSW

  • 2 reviews

Quality and quick!

published

Navigating the website was easy and the ordering process was smooth. My products were selected and shipped out phenomenally quick! I was also kept in the loop the whole process which I really appreciated! I will certainly be purchasing from JW again!

Daniel

DanielSydney, NSW

Fantastic Quality and Service

published

I knew I wanted to build my latest PC, and I wanted to do it locally. When I went into JW the guys helped me straight away. Asking what my main reasons for its use where going to be, and suggesting different parts. I came away with a quote, and absolutely no pressure to buy. I rang them a bit later, and asked if it was possible to upgrade some parts, and again they where more than happy to help, and make suggestions.

It took less than 10 days for them to finish the build (it would have been quicker if they had all parts in stock), and the build quality is fantastic.

This machine is a beast, and I will definitely use them again.

Paul

PaulHunter Region, NSW

Pc case

published

Ordered my case online, that is out of stock in most stores and it was delivered two days later!
Responded quickly to emails.
Great service. Highly recommend and will shop with them again in the future.

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kristian20

kristian20Metropolitan Adelaide, SA

  • 2 reviews

Perfect customer service & high quality product

published

I was looking for a headset with microphone for video conferencing and I saw JW computers had one available from its online store, so I called the shop to check and they confirmed that the item is in stock. So, I ordered it immediately and 2 days later it arrives at the front door (in South Australia) and has been functioning perfectly. The sound quality & volume mute button are great feature and the headset is very easy to use. I'll definitely buy from this store again in the future, as their customer service is very good and friendly people to talk to..

Jet N.

Jet N.Greater Melbourne (Metropolitan), VIC

Very well priced with very fast delivery

published

-The products were very easy to find
With a geat range of products with a great selection within the products
Once arrived i was very satisfied with the product that had arrived.

jezza

jezzaSydney, NSW

  • 5 reviews

Cisco SPA 112 ATA

published

I required this adaptor as I have just received NBN and wanted to keep my analog phone. Was recommended this product by my internet provider. It was super-easy to purchase online. Communication and postage from JW was both A+.
If only installation was as easy! It took my provider 2 attempts and over an hour to remotely connect it, and this is a product they are familiar with! Maybe you could DIY if you know IT, but I definitely needed the help.
Otherwise this product does the job intended- let's hope for a long, long, time.

Paul W.

Paul W.South-Eastern Region, NSW

Fairly quick

published

Simple purchase of a bluetooth mouse, although the shipping costs seemed a little high. It was a shame that I didn't order the mouse when I ordered the laptop the week before.

1 comment
JW Computers
Andre T.JW Computers

Excellent Service

published

- Products came in a timely manner, even with the COVID-19 Pandemic
- Items were packed neatly and all function perfectly
- Online store is incredibly easy to navigate and catogorises items in an easy to find layout

Page 3 of 32
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Questions & Answers

Michael Mc

Michael Mcasked

JW Computers

I would like to purchase a Gigabyte Nvidia GeForce RTX2080ti but prices are all over the place. Of course it has to be new. Can anyone help me out?

1 answer
JW Computers
Andre T.JW Computers

Hi Michael,

Sure, we can help out.

At the moment, due to the economic affect, and global supply shortages caused by the COVID-19 pandemic, there have been a few price changes on certain items, though not everything.

We do have RTX2080Ti's in stock.

Send us a PM and we will contact you to discuss.

Thank you,
Andre

WilLIam

WilLIamasked

Online store

what happens if shipping is saying the product is delivered but it never showed up??
thank you
-will

2 answers
Garry F.
Garry F.

Hey Will,

I would recommend to reach out to the delivery company first and see what information they can provide. Because JW always sends parcels with signature on delivery (see https://www.jw.com.au/faq), someone had to sign for it and they should have this info on file and can help you work out where to look next.

Cheers,
Garry

JW Computers
Andre T.JW Computers

Hi William,

That doesn't sound good!

Please PM me with your order number and tracking number, and we will look into this for you straight away.

Thank you and we'll wait to hear from you,
Andre

Bradley H.

Bradley H.asked

JW Computers

Is there a reason my order has been on processing internal for almost 2 weeks with no communication and even a lack of response to my direct email enquiry?

1 answer
JW Computers
Andre T.JW Computers

Hi Bradley,

Can you please PM me with your order number so I can look into this for you? I know there has been some delays unfortunately, in processing over the Christmas Season due to public holidays, supplier closures etc, but to look into your particular case, I would require your order number to proceed.

Thanks and let me know,
Andre

Get an answer from our members and JW Computers representatives

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