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VennySydney, NSW
- 2 reviews
- Verified customer
Great Builder!!
I couldn’t thank enough to Kaplan Homes to built our house. Beautiful house and it’s done 2 months earlier than expected date.
Thank you so much, especially to Karlo, Vereneke, Cindy and Warren. They had abundantly patient to deal with all my enquires
They always answer my questions, never failed to get back to me.
Great price, no hidden cost, and great inclusion.
During the process and finishing, I wouldn’t lie to say it’s % perfect, of course we did have hick ups here and there. And the house is made by humans, not a machine..but at least ...Read more
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Bishesh S.Sydney, NSW
- Verified customer
The best decision made..
Thanks James,Warren, Nick & Kaplan homes for making our dream home a reality. From colour selection till post construction you guys have been the absolutely best. As a first home buyer had no issues at all got help in every step thanks to James again. Everything was smooth and got my keys 2 months prior to the completion date.Also All the amenities Are of high grade and well finished. House looks just amazing. Kaplan has a very professional team and also keeps in mind to all the attention of details. There was no hidden charges. Comparatively it all came under my budget.. handover was smooth .Every details were explained thanks again Warren and Nick .. will definitely recommend to my friends and families ..
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Jen
- 3 reviews
- Verified customer
Dream Come True from Kaplan Homes - Amazing and Fabulous Builders
• Home Design Name = ALLURE
• Development approval permit number = 2018/00159
• Construction End Date = 20/8/2019
• Proof of Purchase = ATTACHED PC NOTICE
Let me take this opportunity to thank the whole team @ Kaplan - Peter, Vereneke, Mark, Warren & last but not the least Avtar - for the record time in building our dream home.
I must say you have surprised me and am still recovering from the amazing outcome in such little time. I cannot believe it and can’t stop singing the praises of Kaplan to whom so ever have told me otherwise when it ...Read more
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David HSydney, NSW
- Verified customer
Number one
I built a house 30 years ago and said i would never have another house built due to the builder going broke and continual lies.
The construction team were on the ball with the construction and picked up problems i was unaware of and had a focus to detail, the staff at Kaplan make it a hassle free build and it shows the quality of the build was impressive as I am in the building and construction industry and had seen their works in the past.
The contract priced signed off was the final price with no hidden extras which is not the norm in the r...Read more
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Mark MapuraziSydney, NSW
- Verified customer
Dream Home
Kaplan pays attention to the finer details in each one of the houses they build. The team is awesome, from Nurray to James to Warren & Avtar: You guys were always happy to help whenever we needed your expert advice and were very accomodating to last minute changes. Thank you for building my dream home, i would be happy to build with Kaplan again
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AnkitSydney, NSW
- 2 reviews
- Verified customer
Most stressfree builders in town!
I always heard friends say that they would never build a home again. When we decided to build, we were scared that we will have a tough time dealing with the builders too.
I must congratulate Kaplan Homes, and special thanks to James Morrison, Customer Service and Quality Assurance Manager, to make it an enjoyable experience for us.
When we first visited Kaplan homes in 2016, we had never heard of them. We liked their designs, and the fact that we didn't feel like we are being pushed. Needless to say, their display home was an eye opener! T...Read more
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GauravGlenfield
- Verified customer
Outstanding...
We couldn't be happier with our decision to build our new home with Kaplan. The quality of inclusions is excellent and their fixed price contract provided the much needed peace of mind during construction. The final build was impeccable and delivered on schedule.
Would like to thank James and Jacob for their outstanding service and true professionalism throughout the construction process.
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Wonder. KSydney
- Verified customer
Excellent work one of the most beautiful house in the area.
Kaplan is my way to go when I think of building a new house. This is our second house to build with Kaplan and no regrets at all. Excellent workmanship and house was handedover to us four weeks ahead of schedule in an amazing condition perfect finish. Once construction was started there were no unnecessary delays and it was all joy watching our house moving towards completion faster than those started earlier. No surprises from tender to handover and beyond Kaplan guys were honest, open, accommodative and reachable. Thank you team Kaplan we are enjoying the beauty and comfort of our brand new house. Cheers!
Wonder Kanyongo
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Karl EidSarhanEDMONDSON PARK
- Verified customer
Five Stars to Kaplan Homes!!!
The workmanship and build quality of my home is amazing!! Everything was well managed during the whole process. And the customer service was unbelievably incredible, Kaplan Homes workers were easy to communicate and they listened and contributed with ideas. With any problems during the whole process Kaplan Homes made sure they were always on top of it trying to fix the issue. This is the second house I have done with Kaplan and I am willing to do another one with them. Best contact For assistance and quotes is Ben and can be contacted on his nu...Read more
mber [contact details removed]. October 6th 2018 Update: ONE OF THE BEST Excellent workmanship & quality, well managed, built on time & excellent costumer service, get treated more like friend than customer, I have built first home & now the 2nd almost completed & I will defiantly build more in futter with Kaplan, best person to speak to for best quote is Ben Mob:0488149934 I would like to thank you again Kaplan for the second house you have build for me, again its been great dealing with awesome company I would defiantly see you on third one in future Thanks againSimilar opinion? Write a review on ieatwords.com.au!
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- Verified customer
Excellent service and quality build
The finished product was built to an exceptionally high standard. The KAPLAN team were accomodating to the changes we wanted in adding additional rooms and bathroom while suggesting some finer details be made to showcase some areas of our house.
Many of our friends have commented on how well the house was built, however mentioned stress was a major factor in being deterred by building a new home. As explained to them, KAPLAN alleviated any of my stressors with their excellent lines communication. Our friends have now considered building with KAPLAN at Marsden Park.
Thank you Andrew, James and the rest of KAPLAN team.
Cartilla family - Harrington Park
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Steve BSydney
- Verified customer
Wow! What a house
A few years ago we decided to embark on the journey of building a house. We went to a number of different builders, every house we walked into we never really felt this was the right house for us or completely comfortable with the sales person, it was like we were another number and felt pressured to sign up otherwise we would miss a particular deal. This was until we walked into the Aristo house at Edmundson Park, wow what a house, we both fell in love with this house and knew we had found what we were finally looking for. From there we met Be...Read more
n, no heavy sales pitch, he was happy to answer any of our questions, we felt comfortable straight away, so comfortable with Ben that we purchased a house and land package on the spot (who does that!). The next step was to wait for the land to be registered. We were then contacted by James (Operations Manager), we have never met a more professional, courteous, honest and generally sincere person. James went above and beyond any expectations we could have ever have asked for, nothing was ever too much trouble and he always had time for us. We can’t thank him enough for this time, patience, understanding and his overall customer service is second to none. Once building commenced we then met Warren and Avtar who were in contact with us every step of the way, keeping us up to date, we were never left not knowing where the build was up to. They always accommodated to our requests, nothing was ever too much trouble. During handover they were very through and took the time to explain everything to us. In what can be a very stressful process the whole Kaplan team made building a wonderful experience. With their fixed pricing giving you piece of mind, outstanding customer service and communication we would highly recommend Kaplan to anyone. We have just moved into our dream home and couldn’t be happier. Thanks Kaplan HomesSimilar opinion? Write a review on ieatwords.com.au!
ZainSydney
- Verified customer
Incredibly Well Managed
We built our first home with Kaplan and it was just a flawless process from start to finish. The team are very responsive and take the time and effort to explain all the relevant details whilst always being available for our many questions and requests.
The quality of the finishing was superb and beyond what we had expected. From the kitchen to the tiles and the bathroom, all areas were finished to a great standard and it was obvious that the team had taken time to properly double/triple check to ensure that quality was achieved.
The cus...Read more
tomer support was second to none. From the operations manager right through to the site supervisor and everyone in between were professional and delivered per expectations. We could not have asked for anything more. Completion of the house was also done extremely quickly (circa 6 months) and as stated above quality was never compromised. Overall a very satisfying experience and will definitely be building with Kaplan again.Similar opinion? Write a review on ieatwords.com.au!
ChrisSydney
- 5 reviews
- Verified customer
Best Budget Quality Builder
We built 2 homes with Kaplan in 2014/5. First one because it was a house and land package, and the second one because it was the best quote for a double storey 4 bed, 2 bath, 1 garage we could find. And we were not disappointed! Both homes were built seamlessly and with quality, even with some above average fittings and upgrades thrown in by the builder. But most of, the service from Kaplan was second to none! We are usually quite critical of the service provided by most businesses, but we cannot fault them! Ben was enthusiastic and knowledgea...Read more
ble to deal with initially in the sales process, and James during the design and build process is exceptional, always attending to our every need! We will definitely build with them again and cannot recommend them more, in an industry which is rife with shoddy businesses, we are happy we found them!Similar opinion? Write a review on ieatwords.com.au!
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Brendon pSydney
- 2 reviews
- Verified customer
A great builder to deal with
Kaplan was an overall great builder to deal with. Their pricing was very competitive with all of the inclusions. Always a pleasure to deal with from the sales team, builders and site supervisors and the hand over process was a breeze.
Our next build will be a Kaplan home. We had the options of customizing our design and adding or removing options to suit our budget.
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Doris Muscat
- 2 reviews
- Verified customer
Excellent workmanship ..
Excellent workmanship...
The build was managed very well excellent supervisors...
Customer service excellent from head office James always answered my emails straight away ...
I am very happy that i built with KAPLAN love my new home .
Kaplan was always there to answer any questions that i had ..i have highly recommended Kaplan to my friends
and family.....
Building with Kaplan the experience was great from start to end ..
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Mark Hennings
- 2 reviews
- Verified customer
Amazing, couldn't be any more happier
We decided to build through Kaplan Homes about 2 years ago for our new home. Kaplan was always there to help us out throughout the entire journey.
Couldn't possibly be any happier. The House is amazing from the big things to the smallest levels of detail and the extra inclusions which we added are incredible. We've had family and friends come over and they are continuously amazed.
Customer Service and Support were second to none. If we ever had a problem/query/question we always received a prompt/courteous response. We did have inclusions/changes, but Kaplan were more
A Big Thanks to James/Ben/Warren and the entire Kaplan team. They made us feel special instead of just another number.
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CW
- 3 reviews
- Verified customer
A Five Star Experience!
Built with Kaplan Homes in 2017 and our experience was nothing but exceptional. Having built previously, we prepared ourselves for the worse. But Kaplan made the building process effortless for us. They also finished early and we are very happy with the end product. Ben (phone # 0488149934) stayed in touch from the beginning right through to the end. All the staff we dealt with were always responsive, professional and accommodating. Thanks to all Kaplan staff that made this experience seamless- Ben, Avtar, James and Warren.
Chris & Beth
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- Verified customer
Amazing job!
Our building experience with Kaplan homes has been great from start to end. When we bought the house a lot of inclusions with Kaplan were expensive upgrades with other builders. Communication with the site coordinator has been great, always prompt in replying to emails and clarifying any questions. The building process went smoothly with house handed over in time. We have been getting good comments on the home design and build quality from family and friends who have visited the house. We will definitely recommend Kaplan homes to anyone.
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nahaosydney
- 4 reviews
- 1 like
- Verified customer
I am so glad that I built with them.
At first, we want to buy a house from Allam Property in Edmondson Park. However, we were late and the other two couples got the house we want. In the end, we are glad that we stay with Kapan. Kaplan's finishes are much much better than Allam. Cupboard and powder room shelves as examples. Then, we found Kaplan Show room nearby and talked with Ben. Only one block left in that area and Ben gave us a generous discount. We paid our initial deposit immediately. From that moment, only good experience. Very easy communication, very helpful. Our custome...Read more
r coordinator, James Morrison, is the best. Look after our case from the start to post settlement. I even asked his help when my house was broken in this April. Kaplan Home is a local family-run business. They do deliver high-quality job. I hire one independent inspector to inspect twice during the construction. No big defects at all. Actually, my inspector decided to build with them as well. If we have money and build again, my first choice is always Kaplan.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sachinasked
Hi I am looking to Build single level house, Wondering if Kaplan homes build custom designed Homes
1 answer
Customer Support A.Kaplan Homes
Hi Sachin,
We have built many customs homes, we may be able to assist depending on your needs and location. If you would like more info please feel free to contact us on 1800 527 526 or visit one of our display centres at Marsden Park, Edmondson Park or Gledswood Hills.
Faizan A.asked
Kaplan homes uses untreated timber frames, does anyone of you here have any problems with that? any light that you can share on treated vs untreated timber frames? thanks
1 answer
Customer Support A.Kaplan Homes
Hi Faizan,
Kaplan decided several years ago not to pursue and use treated framing due to concerns from our carpenters over its long term use. Our carpenters provided us with safety data sheets associated with the blue timber and its key ingredient and also asked us to consider avoiding it for their long term health concerns. The safety data sheets explained the following "Not classified as a carcinogen. However, repeated exposure to wood dust may result in nasal and para nasal sinus cancers (IARCGroup1). Adverse health effects are usually associated with long-term exposure to high dust levels."
For this reason we decided to use 90 x 45 chemical free timber that is robust and strong. For termite protection we install a full perimeter pipe system that is placed beneath the ground where trades and installers are not in full contact with the chemical on a daily basis. We also noted that the blue treated timbers offered to us carried a 25 year warranty limit and the homes would require another system to protect them from termites after this period if a warranty was to be valid. The full perimeter system allows warranty covered protection for greater than 25 years when inspected annually, maintained and topped up with chemical every three years. We also considered and tried steel frames but we were not entirely happy or satisfied with their structural integrity and limitations. We do understand that treated or steel frames have some positive aspects but we feel they are not for us and prefer to use 90 x 45 heavy duty structural pine, nice and strong plus protected with full perimeter termite reticulation pipes around the home.
Dom Regoasked
Please contact Dominic Rego [contact detail removed]
2 storey 4 bedroom rear lane double garage and granny flat.
Scope: Knock down existing fibro house and new build
DA approved plans by architect
Looking for a reliable competitive builder
Modern design with lightweight building materials
Aim to start building end of 2018
Please let me know if this fits your scope?
[email address removed]
No answers
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