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LizSouth East Queensland, QLD
iPOD screen repair
If you value your device or your time DO NOT LEAVE YOUR DEVICE HERE FOR REPAIR. Dropped off a working iPod - lodged for screen repair. Pretty simple you would think. Was told 1 week as they had to order in screen. They did not contact me after 1 week. After repeated (at least a dozen or more) unanswered calls and no call back, I was told I could pick up the IPOD, except it was someone elses!!!! I rang next day advised them of the error – apparently someone had broken mine. Rather than tell me at the start they tried to cover it up. Near...Read more
3 weeks later, I'm still waiting for my iPod. At no time have they shown any remorse, customer service, professionalism or honesty. (This was whilst dealing with the manager too). Some of their staff at least apologised. Very unprofessional – am amazed they are still in business if this is how they treat people and bungle what should have been a very simple job. I would advise you to try somewhere else!Similar opinion? Write a review on ieatwords.com.au!
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