I talked to a lovely lady named Bonnie and she was absolutely amazing! She was able to help me with all my enquires and sort everything out for me. Great and helpful service.

Everything else I pay by direct debit is invoiced then payment acknowledged. No regular invoice, no acknowledgement of payment. I wonder if it is ethical? I'm wondering if I should get my gas from someone else.

Since joining Kleenheat gas over 4 years ago we have had nothing but excellent customer service plus our gas bills have reduced significantly which is always a bonus. We like Kleenheat so much we have recommended their services to family members.

I never have any dramas with my service. Prices are more competitive, direct debits make it easy and you get flybuys points on top of that! The whole process was pretty simple

Lauren was friendly and professional, a great representative for Kleenheat and had my Gas Account link issue & sort out today via online chat. Kleenheat have always provided fantastic service and I highly recommend them.

Gas Service, was connected fast and customer service is and has been excellent. Would highly recommend Kleenheat to anyone looking for a great service. Five star service with no complications.

I had Gas installed at my home while I was building.
Don’t know because how long it took because I got it done while I built.
It’s Never dropped out as far as I know.

Bonnie was friendly and professional, a great representative for Kleenheat and had my overdue payment issue (and possible disconnection) resolved with no hassle at all today via online chat. Kleenheat have always provided fantastic service and I highly recommend them.

Dealt with Bonnie today (via online chat) and had my overdue payment issue (and possible disconnection) resolved in less than 2 minutes. Bonnie was not only very professional, but also a friendly customer service representative to deal with too! Never have a problem with Kleenheat and am always happy with their service. Keep it up guys!!

Chat Line with Lauren today. Needed info re Kleenheat assistance. Lauren was very helpful and caring. She was able to make an adjustment to assist me. Thank you so much.

Helped with late payments and weren't judgemental on my circumstances . Very helpful and provided the necessary assistance that I required to keep the gas flowing to provide for the household :)

Excellent support through the chat, professional attitude and fast answer to my query. Congrats.
I simply asked to add my partner on the invoice which they cannot do but they sent me a document stating that we are both on the contract for the premise. That helps me a lot.

Bonnie was amazing, i just wanted to check the status of my account and she was even able to save me money. Now that's what i want.

Bonnie, your amazing. Stay awesome.

Rhys

Needed a letter for Immigration purposes, and as I am new customer, and have to wait 3 months for a bill. Bonnie was helpful in providing a letter to Confirm me as an account holder with my address on it. A relief.

Talked to Bonnie online.
She was so helpful, she helped me with my billing enquires and went, in my opinion above for me. I would defiantly recommend Kleenheat as a supplier.

I had an issue with some accounts and Lauren was able to quickly find the problems and fix them for me.
Great work, very easy to resolve an issue straight away

Thank you Bonnie for quick service. I am with Kleenheat for more than 3 years .gr8 service. Today I ask them to give more discount as a loyal customer and without wasting my time offered me best discount.

Really happy with Kleenheat. I think we get a reasonable deal. Customer Service is always A1.

The representative who helped me on the chat function, "Bonnie" was super nice, super, SUPER helpful AND I got the solution I needed. All in next to no time as well. Simply splendid example of customer service. Something the other service providers could learn from.

Thanks again Bonnie, and to Kleenheat for hiring the RIGHT people for the job! Keep up the great service!!!

Great customer service, all my questions were answered. I spoke to Bonnie online and she was very patient and helpful with my queries. Would recommend to anyone needing a gas provider!