??!

Reviews

3.4

86 reviews
5
(39)
4
(10)
3
(5)
2
(8)
1
(24)
  • Build Quality
    4.2 (19)
  • Value for Money
    3.6 (18)
  • Ease of Use
    4.2 (20)
  • Cleaning & Maintenance
    4.0 (18)
  • Product is used
    • Weekly (13)
    • Daily (4)
  • Safety
    4.4 (18)
Previous
Next

Reviewer Photos & Videos

Perfect

published

Ironing is so much easier with the Laurastar Lift. The iron is light weight, portable and glides over clothing. The steam is impressive and every item finishes beautifully. Also love the safety feature of switching itself off when not in use, I love my Laurastar and would highly recommend it. it's just Perfect!



Date PurchasedMay 2016
1 comment
Laurastar
Laurastar S.Laurastar

thanks Beryl, its nice to hear your feedback. regards Dino MD

Review collected in partnership with Laurastar

Aaron DEL MONTE

Aaron DEL MONTESydney, NSW

  • 2 reviews

Overpriced and ruined the Laura star brand in my mind.

published

Blows water takes ages to heat up and constantly stops to reheat. Has ruined many of my shirts by leaking dirty water and shorts my electricity. It's garbage I don't recommend it and wouldn't. I tried emailing Laura star and the service was bad also I still have the iron and no support

Date PurchasedAug 2016
1 comment
Laurastar
Laurastar S.Laurastar

Review collected in partnership with Laurastar



Marcus L

Marcus LPort Macquarie

One problem after another till death

published

We have had ongoing niggly problems with this iron, starting with the steam button on the iron sticking, then the housing cracking and water dispensing with the steam. We lived with them all till today, when the ironer housing completely disintegrated and fell off the main body. Time for a new one....it won't be Laurastar. Thought for the money that it would last a lot longer than this.

Date PurchasedDec 2010
1 comment
Laurastar
Laurastar S.Laurastar
Irons & Steam Generators

Find out how Laurastar Lift compares to other Irons & Steam Generators

Know better, choose better.

Compare all
Nicole

NicoleMelbourne

  • 5 reviews
  • 3 likes

Mum loves her Lift

published

Just bought a Lift for my mum. The salesperson Jenny was very helpful and gave me more tips on how to use the iron that I was not aware of. I got a great discount too. Of course I am a repeat customer and I did expect a discount.
Well, mum is over the moon and even wants to do my ironing now. There's a problem though, I love ironing with my S6. Ha ha ha.
Performs equally to my S6 but it's real portable.
Thumbs up to Laurastar, you've made my mum a very happy lady.
Nicole

Date PurchasedOct 2016
1 comment
Laurastar
Laurastar S.Laurastar

thanks Nicole, please tell your friends and family, we now have a referral program in place that rewards existing customers. regards Dino

Lynnbisi

LynnbisiMelbourne

In love with Lift

published

I bought one of these irons at DJ, even after reading the negative reviews here. I love it. Why didn't I get one sooner, it was on special and I took advantage. Had it for 3 months and haven't looked back. I just love how easy it is to pack away. Ironing all my toddlers school clothes has become a breeze. I have been able to use the Lift on my my husband's suits that get creased day in day out no longer require dry cleaning weekly. The Lift pretty much dry cleans the suits with a simple pass of the iron over the entire jacket and pants. Seriously, who likes ironing? With the Lift i would be surprised if anyone doesn't get excited.
Lynn

Date PurchasedJul 2016
1 comment
Laurastar
Laurastar S.Laurastar

Hello Lynnbisi, its great to hear about positive experiences. Did you know that Laurastar now has a referral program that rewards customers.? Please see our website for details. thanks again, Dino MD

Mike P

Mike P

  • 2 reviews
  • 4 likes

Very disappointed!!

published

I previously owned a Laurastar G2 for 9 years and never had one problem with it. I was very excited to upgrade to a new Lift. I first bought an ex-demo model but it kept spitting out water so Laurastar allowed me to upgrade to a brand new model. However, after the third time of using it the same thing happened! I had to take that one back and they replaced it with another brand new model. I thought it would be 3rd time lucky.....but no the same thing happened! I returned that one and Laurastar refunded my money. I am SO disappointed as I loved my old Laurastar so much and cannot believe that there can be so many problems with an iron that costs SO much money! Come on Laurastar you really need to sort these issues out!

Date PurchasedAug 2016
1 comment
Laurastar
Laurastar S.Laurastar
ronwyn

ronwynMelbourne

not same as the old

published

I am very disappointed purchased mu iron about 12 months ago initial problem was the handle moving which ws fixec without an iron for over week. Nexr the sole plate is discoloured, now it keeps shorting my power when turned on. I have puchased another two for presents in April one has thesame issue I initially had fixed the other as yet is used. This product used to be superior now it is questionable

4 comments
Laurastar
Laurastar S.Laurastar
ronwyn
ronwyn

Thank you for your prompt reply I will take you up on your offer

ronwyn
ronwyn
Ristsuz

RistsuzMelbourne

Disappointed is an understatement!

published
1 comment
Laurastar
Laurastar S.Laurastar

Good when it works, but small problems you shouldn't get from an iron this expensive

published

I bought the iron after being recommended it from a friend who had the earlier models. It appears that this newer model is not as well made, and I have had numerous issues with the steam button sticking and the machine itself turning off during use. In addition, after under a year (and only using it approx twice a month ) the water cap plastic seal has now broken, meaning that I cannot turn on the iron without hot water shooting out. Seems overpriced compared to the quality....

1 comment
Laurastar
Laurastar S.Laurastar
Irons & Steam Generators

Find out how Laurastar Lift compares to other Irons & Steam Generators

Know better, choose better.

Compare all
Grace

Grace

  • 3 reviews

Steam buttons are stuck

published
2 comments
Laurastar
Laurastar S.Laurastar
Grace
Grace

Thank you, I will take you up on that. I hope to report back here once this is done just how easy it was.

Dee1

Dee1Sydney

  • 2 reviews
  • 5 likes

Do Not Buy This Iron!

published
1 comment
Laurastar
Laurastar S.Laurastar
Unfortunate

UnfortunateHobart

  • 5 reviews

poorly made

published
3 comments
Laurastar
Laurastar S.Laurastar
Unfortunate
Unfortunate
Laurastar
Laurastar S.Laurastar

We are happy to help, look forward to receiving it

It kept breaking down

published
2 comments
Laurastar
Laurastar S.Laurastar

Hello Laura, sorry to hear of your poor experience in Singapore. There is a new distributor for Singapore and i can pass on your details to them for assistance
Can you email me your contact details, [email protected]
thanks

Laurastar
Laurastar S.Laurastar

Love this Iron !

published

Bought this for my wife, she loves it, makes ironing a breeeeeze with all that steam.
I have even started ironing my own work shirts!!! Leaves the old hand iron for dead.
Highly recommended, I would consider a bigger system in the future.
Many thanks to the guys at LauraStar in Blackburn.

1 comment
Laurastar
Laurastar S.Laurastar

cheers CobaltBlue, thanks

A++ customer service

published

We have a few of these in the extended family with varying faults along the way. My iron had a split in the casing for a while and has been leaking water on the clothes for some time. I finally rang customer service who asked me to take it into Northbridge. The very friendly staff advised it would be 7-10 working days but was completely under warranty. Less than 24hrs later it is rebuilt and looking like new :) they advised that they had replaced a new and improved circuit board and even threw in a new water filter. If only every company out there looked after their customers like this.

1 comment
Laurastar
Laurastar S.Laurastar

Hello Perthian we are pleased that you enjoyed our customer service. Thank you for taking the time to write your thoughts, we appreciate your comments. thanks Dino MD

Irons & Steam Generators

Find out how Laurastar Lift compares to other Irons & Steam Generators

Know better, choose better.

Compare all

After 1st replacement, we still have issues

published

Very excited with the purchase of the Laurastar..only to be disappointed only weeks after purchasing. Water all over the place and not a dry steam as described. laurastar happily replaced the unit and only to experience another problem... Unit is now turning off mid ironing a garment.

Unit keeps turning off whilst in use.

2 comments
Laurastar
Laurastar S.Laurastar

Hello Teresa, we can assist you on this matter if you make contact with us on 1800 999 910. We will rectify the problem quickly. We apologise for the inconvenience.

Laurastar
Laurastar S.Laurastar

Hello Teresa, have we resolved your issue.? Please let us know.
1800 999 910 or [email protected]

Alison

AlisonPerth

  • 2 reviews
  • 3 likes

Omg I am sooooooooo disappointed

published
1 comment
Laurastar
Laurastar S.Laurastar

Not sure if I should buy this

published

Wanting to purchase the Laura star lift as it looks amazing but hearing more negatives than positives and quite disappointed. Are there new batches made, and the problems rectified .Please let me know thank you. If I purchase from Harvey Norman do I get a free board with my purchase.

2 comments
Laurastar
Laurastar S.Laurastar
Bernadette
Bernadette

May thanks for your info.

Hani

HaniSydney

  • 3 reviews

Laurastar Lift+ a lemon, not the Mercedes Benz of steam irons they claim it to be.

published
6 comments
Laurastar
Laurastar S.Laurastar
Hani
Hani
Hani
Hani
jaya36

jaya36SA, 5169

  • 70 reviews
  • 1 like

Love this iron and the customer service!

published
7 comments
Laurastar
Laurastar S.Laurastar
jaya36
jaya36
jaya36
jaya36
See all Laurastar Lift reviews

Questions & Answers

Sashie N.

Sashie N.asked

Lift

The steam generator buzz does not go off. Everything else works fine.

3 answers
Laurastar
Laurastar S.Laurastar

Hello Sashie could you please call customer support for assistance 1800 999 910

Donna R.
Donna R.

I have a Laurastar lift and the power light continues to flash non stop and iron does not provide steam when I press the steam button. It will eventually switch off.

Laurastar
Laurastar S.Laurastar

Hi Donna R. Please give our Support Team a call directly on (03) 9894 1400 so that we can go through some trouble shooting with you and get the issue rectified.

Nichol S.

Nichol S.asked

Lift

My Laura Star will only let me iron 4 to 5 pieces of clothing and then automatically shuts off, without warning and whilst in use. It always has about half a tank of water left and is working perfectly until it shuts down. What can I do to stop this from happening? It is very frustrating.

1 answer
Laurastar
Laurastar S.Laurastar

Hi Nichol S.
We are sorry to hear about your problem, we are here to help.
Can you please contact our support team on 03 9894 1400 and we can resolve the issue for you.
We look forward to speaking with you

G A D.

G A D.asked

Lift

I have a seven years old Laura star and I cannot open the water tank please tell me what to do..

2 answers
Laurastar
Laurastar S.Laurastar

Hi G A D,
Thanks for getting in touch.
Please contact our support team on (03) 9894-1400 and we will be more than happy to assist.
Have a great day!

G A D.
G A D.

It has been resolved thank you.

Get an answer from our members and Laurastar representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.