Leisure Pools (page 2 of 4)

I was shafted badly by a subcontractor who actually took all our money and ran. Leisure pools went above and beyond to help however they could, QBCC ended up taking over and they were great as well, later I found out there were other people that QBCC couldn’t cover and even though Leisure pools weren’t not obligated to cover it, morally they felt they were so they made sure everyone who was ripped off ended up with there pools, all I can say is thank god there’s still good people in the world.

We live in the Riverina and use our pool from late Septembercthrough to early May. It is great to be able to swim in a low maintenance mineral pool. Could not be happier!

Shane from leisure pools attended for onsite quote. Said he would email a quote. Two weeks later have not received quote. We have followed up via phone and email. Have not heard anything back.

Leisure Pools took our deposit but never did any of the works. They just continued to delay the dig date until they finally told us that their excavation guy had done a runner with everyone’s money and without any intention of doing the works. We had to go through QBCC to get our deposit back & even then, we only got back half. They also illegally took a larger deposit than required. Avoid this company at all costs.

On the 3rd of October we signed a contract we "thought" was to purchase a swimming pool from Leisure Pools Yatala, we signed the contract at their showroom in Yatala with a man called [Name Removed] whom we thought was actually the owner of Leisure pools sales. We paid the deposit of $3,500 as per contract, then dig day was supposed to be on the 6th November 2020. I received an email from [email protected] stating that my dig day had been moved to the 18th November 2020 and I called and asked if that was correct and If I would still ha

I have paid [Name Removed] from Leisure Pools $70,000 for a pool/spa combo.
He has taken my money and disappeared. I now have a pool shell on my front lawn and a muddy hole in the backyard.
He will not respond to calls, texts, or emails.
Apparently it is now also my expense to seek legal advise and pay cranes to move the pool to the backyard as it’s a liability issue.
He never even ordered the pumps, heater, swim jets, etc so I can assume this was well planned to maximize how much he got away with
I wish I never heard of leisure pools.

got to know leisure pool from youtube videos of leisure pool USA, lucky we have same one in sydney, the company has several team from quotation inspection construction pavement tiling to hand over, and have different stage coordinator, they works and coorperates as good as a rolex watch.

satisfied by the build quality, impressed by the way they doing it.

After much research we decided to go ahead with North Brisbane Leisure Pools as the builders of our pool. Always a big decision but we did not regret our decision one bit. I’m very particular about how things are constructed and was present for the whole build. I personally can say I was very happy with the construction process.
I dealt with Taylor as my contact and was a great help from day dot. He was very happy to answer all my questions and went above and beyond. Don’t worry I asked a lot of questions. He was brilliant at getting the bal

Fantastic work, great to deal with, pool is fantastic and looks great. Taylor was fantastic to deal with. Thank you.

From Mike in sales to Grant and Connor our pool build was brillant, excellent results, process was simply and hassle free. Couldnt be happier and if we were building again I wouldnt shop anywhere else then this team at Northern Rivers Pools.

Troy and Cassie Lesuire Pools Western Melbourne installed our pool in Attwood made the process so easy outstanding job couldn't recommend highly enough if your shopping for a pool A+

Due to the winter weather we haven't yet jumped in, however it looks so inviting !
Installation and service from Grant Nth Rivers Pools was A+ ! Highly recommended to anyone wanting a pool

Leisure Pools North Brisbane were amazing. The team was unbelievable from the get go. Communication was great, installation perfect. Couldn’t be happier. Wouldn’t go anywhere else. Best experience possible. Top notch!

Very easy pool to clean and stunning to look at, great design and colours to choose from. Look forward to our summer dip and it is visually a great hit with family and friends.

Absolutely loving our new pool and backyard!! We’ve been swimming non stop, including through winter thanks to our pool heater!!! The pool & tiling look amazing. Everything is super easy to use and runs perfectly. The LP - South Brisbane team were great to deal with and very accommodating. They’ve done everything they said they would & have gone far beyond just installing a pool. The team have been really respectful & have a great work ethic.

Our pool looks amazing, high quality product, awesome team, easy to deal with. Looking forward to spending summer around our new pool. Would highly recommend the guys from leisure Pools.

Our Plunge Pool was perfect for the space and has been used to death in the few months we've had it. The pool was exactly what we envisaged and we couldn't be happier!

We paid a $4000 deposit to have a pool put in and then found out the contractor had no insurance and was using the building licence of someone else. When we asked for our money back they shut up shop and we couldn’t find them again.

From our first phone call to Leisure pools until the very end of the process, including post follow up, Leisure pools have been amazing. Brent went above and beyond to ensure i was well informed about our options before we signed a contract and explained everything thoroughly to me. The installation process was seamless (aside from a months worth of rain holding the process back) and various teams kept me up to date the entire step of the way. All of the tradesmen were professional, showed up on time and cleaned up after themselves. Leisure Poo

Would not hesitate to use again. From the planning to the end of the job. Adrian was more than helpful and very professional. Not only with the pool but also lanscaping ideas etc. Nothing was a problem or to hard. Were so happy with the final product. Would definitely recommend.

Wow we are loving our pool using it most days. I can’t thank Taylor, Stuart, Emma and the rest of the awesome team at Leisure Pools North Brisbane enough. Everything was effortless. Handover was helpful and informative. For a first time pool owner all parts to manage and maintain the pool have been simple and easy with lots of advice and support. Thanks heaps Leisure Pools North Brisbane you guys are amazing.

Just installed for summer, using it every day.
Easy to maintain, we were well (and patiently) trained by NRP owner grant Vidler.
The Enviroswim Water Purification System we chose is a perfect chemical free dream. (no chlorine smell, no red eyes or need for kids to wear goggles)

We researched installing our pool for almost 2 yrs and we have no doubt that we chose the best company in Leisure Pools North Brisbane to do the job. From our first contact with Taylor and Emma through to the final handover we could not have been more impressed. Every person involved in our build acted with the highest level of professionalism, friendliness and all with expert knowledge of their aspect of the construction. Our home was always left in great condition after every stage of the build, even with the weather making things a bit more

Definitely recommend and can't speak more highly of the team at Leisure Pools Melbourne Central. Very accommodating team with a seamless install led by Brendan and exceptional before & after sales/install service and advice by Travis. Landscaping team led by Troy was also excellent. We had limited space and access so opted for the Esprit, hardest choice was choosing the colour of the pool! We also chose the Maytronics mineral swim/ozone filtration system which is worth every cent. Family couldn't be happier and with solar heating we are already maximising use.... No regrets!

Jamie and Vanessa at Leisure Pools Newcastle are a delight to deal with. Every aspect of my need was tailored to suit. We were advised of potential 3 month wait time for installation, and 3 weeks later we were swimming in our finished product. I cannot ask for more than that. Aftersales service by the team has been second to none, even for catering to my novice knowledge of caring for a pool. Thankyou Leisure Pools Newcastle, Thankyou Jamie and Vanessa.

The Leisure Pool Team are just that! A team! From the moment I spoke to Taylor, got a quote and booked it in, everything was seamless. Timelines were met and requirements achieved. Emma kept me updated along the way and the team were there everyday with minimum fuss or mess and my pool was completely installed in 7 days, we were swimming on the 8th.. Not bad considering the plumbing in my backyard offered numerous surprises they had to work around and find solutions for! The whole process was amazing, right down to the coping tile choices being delivered to my front door, seriously so well organised! They said I would have it for Chrissy and in fact we had it the week before! We just love it! Thank you Leisure Pools North Brisbane!

Leisure Pool sales pitch and marketing promote getting a pool through them is quick and efficient. They talk about the benefit of not having your yard in disarray for months on end and having your pool installed and ready use in a matter of days. Our experience with Leisure Pools was exactly the opposite. We were told upfront that pool installation takes 12 weeks from beginning to end. The sales person explained that it takes 6 weeks to get the fibreglass shell made and get the necessary paperwork/approvals, etc and then a further 6 weeks for