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Reviews

4.9

391 reviews
5
(370)
4
(14)
3
(2)
2
(1)
1
(4)
  • Transparency
    4.9 (68)
  • Customer Service
    5.0 (67)
  • Loan TypeVariable Rate (46) · Split (9) · Fixed Rate (7)
  • Application Process
    5.0 (63)
  • Timeliness
    4.9 (63)
  • Loan used for
    • First Home (27)
    • Investment Property (11)
    • Home Construction (10)
    • Refinancing (9)
    • Second Home (3)
  • Loan Term28.5 years (22)
  • Online Tools
    4.9 (9)
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Annie Matthee

Annie MattheeSouthwest, VIC

  • 6 reviews

Professional and reliable service you expect from a broker

published

Loan Studio have guided us throughout our land and home loan application. At times it was not an easy process, but Suresh has been there every step of the way to assist us and getting us across the line. We can recommend using the team that looked after us (Suresh, Roy and Caryel) with confidence to anyone who needs great service and assistance that you expect from a broker. They are even there for you after settlement, which is a rare find in the broker world!
Thank you Loan Studio!



1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks Annie, your feedback is really appreciated and we are so pleased you were happy with the service.
Please don't hesitate to get back in touch if we can help you with anything in the future.
All the best,
The Loan Studio team

Shan

ShanGreater Melbourne (Outer), VIC

  • 4 reviews

Wonderful Personalised Service

published

The journey to our dream home started with the incredibly knowledgeable and patient Beverley. She worked to secure a great value home loan, she worked quickly and always responded to our emails fast.



After securing our block, we moved onto our construction loan. Caryel and Carlota saw us through to today when we exchanged our final cheque for our keys. Again, they answered our emails promptly and we had absolutely no issues with the bank. Loan Studio helped us navigate our way through the daunting bureaucrasy that is the banking system. Thanks so much. We’re now in our dream home!!

1 comment
Loan Studio
Loan Studio M.Loan Studio
Wylie World

Wylie WorldMelbourne

  • Verified customer

Just as good the 2nd time around!

published

We have used Loan Studio twice now, on both occasions we used Steve Mottau and we couldn’t be happier! I would like to take the opportunity to thank both Steve Mottau and Chris Manalastas in making this process relatively easy and painless! Their assistance and professionalism was much appreciated. We would highly recommend them to anyone looking to engage a broker!

1 comment
Loan Studio
Loan Studio M.Loan Studio
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Neshy

NeshyMelbourne

  • Verified customer

Awesome Service

published

Very satisfied with the overall process.
Steve and Chris from Berwick branch were very helpful.
They understood our situation and advised accordingly. As valuation was a critical factor, they ordered valuation with few banks.

They explained us what to expect in the overall process and set expectations. Helped us with the documentation. Finally we got the best deal with the interest rate. Very happy with the service. Highly recommend.

1 comment
Loan Studio
Loan Studio M.Loan Studio
  • Verified customer

Fantastic service

published

We were extremely satisfied with the service from Steve Mottau and Chris Manalastas in our recent re-finance of existing investment loans and purchase of our new home. Steve an Chris kept us informed at all times, and went above and beyond our expectations to ensure all went smoothly.
Thankyou

1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks Melinda, that's awesome to hear.
Please get in touch if we can help with anything at all in the future!
All the best,
The Loan Studio team

Annie

AnnieMelbourne

Fantastic service!

published

We were very happy with the service and the communication. We were contacted every step of the way, we would definitely recommend loan studio to our friends.

1 comment
Loan Studio
Loan Studio M.Loan Studio
Rohit

RohitMelbourne

Great customer service.

published

Have been really satisfied with their service. Always available to answer calls and provide right information. Give it a go with them..

1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks Rohit, appreciate you taking the time to provide a review and glad we were able to provide you with great service.
Please let us know if there is anything we can help you with in future!
All the best, The Loan Studio team

Garth

Garthadelaide

  • Verified customer

Awesome Service

published

i couldn't rate the team at Loan studio high enough and in particular Suresh, he went above and beyond what i expected and at a time when the banks are making the whole process so hard he got everything sorted with ease and made the process from my end a breeze to deal with. This is the second time i have used loan studio / Suresh and will use them again.

1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks Garth for being a loyal/repeat client.
You've been a pleasure to deal with!
All the best,
The Loan Studio team

Mohsin Khan

Mohsin KhanMelbourne

  • 2 reviews
  • Verified customer

Splendid Customer Service and Communication

published

My Carlisle sales consultant recommended me to Vikram Kataria from Loan Studio. As it was my first home, I wasn't aware of anything but Vikram provided me the appropirate information and answering all my freaking questions.
Honey Diaz, Caryel and Carlota kept me informed about the upcoming payments and what I need to do. As a team they all did a magnificent job. Anyone looking for an awesome broker with a great customer service and smooth transition then it's Vikram and his team.

1 comment
Loan Studio
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Chitrani

ChitraniGreater Melbourne (Outer), VIC

  • 2 reviews

Home Loans expert Steve

published

Excellent service received from Loan Studio. I had as my brocker Steve Mottau for my first home loan in 2013 and second home loan in 2018. He is very professional, helpful and provided excellent, efficient service.

Steve saved me around 30k by recovering a deal which I had almost lost due to builder complications. He managed to recover it quickly and efficiently by bargaining with the builder. I would highly recommend Steve from Loan studio to anyone else.

Thanks so much for the great and quality service :)

1 comment
Loan Studio
Loan Studio M.Loan Studio
zu

zuSydney, NSW

  • 7 reviews
  • 6 likes
  • Verified customer

Top notch!

published

From the 1st call to settlement - nothing was left to be desired! My broker Beverley Li is truly amazing at what she does. Kept me well informed and always contactable and happy to answer any questions. We are in different states so didn't get to meet face-to-face, however, her positive energy was abundant even over the phone. She negotiated with the bank to restructure and get the best deal possible. Thanks you, Beverley! My broker for life ♥♥♥

1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks Zu, that's such an awesome review and I am sure Bev will be so happy to read it also!
All the best,
The Loan Studio team.

  • Verified customer

Knowledgeable broker, best in class customer service.

published

Suresh Kandasamy was referred to us from our sales consultant from Carlisle. He said he was the best on what he did and I do not disagree at all.
May sound like a cliche but he really run the extra mile and looked after us all the time.
Kath Palafox did a great job too, very please with the service in general.

1 comment
Loan Studio
Loan Studio M.Loan Studio

Excellent service

published

If you need a broker, be sure contact Dylan Allen! He is friendly, helpful and honest! Thanks Honey, Crayel and Carlota for making the whole process easy and smooth.

1 comment
Loan Studio
Loan Studio M.Loan Studio
Venukanti

VenukantiGreater Melbourne (Outer), VIC

  • 3 reviews
  • 1 like

Excellent Service

published

I am very very happy with the service Provided by Suresh Kandasamy . He was very informative and explained every small query in detail. Thank you very much to Loan Studio( Kath & Caryle) & Suresh.

1 comment
Loan Studio
Loan Studio M.Loan Studio
Vivek V

Vivek VMelbourne

Excellent Broker, Excellent Customer Service, Superb Advice and Communication

published

Suresh Kandasamy and the Loan Studio team(Specially Honey Diaz and Caryel)were excellent. As it was my first home I wasn't aware of anything but Suresh, Honey and Caryel made everything possible and easy for us with everything.
If anyone is looking to get some excellent service and advice then I strongly recommend Suresh Kandasamy and team they are the best people to deal with.

1 comment
Loan Studio
Loan Studio M.Loan Studio
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Judith Bodin

Judith Bodin

  • 2 reviews

Great customer service

published

If you want great advice speak to Del fife he was very helpful and got me a great deal on my Morgage

1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks Justin - appreciate the review and your kind words!
All the best,
The Loan Studio team

Codie

CodieMelbourne

Excellent Customer Service

published

Suresh Kandasamy and the Loan Studio team were excellent, I have now dealt with them twice, once for our original home loan, and now for a refinance.

They make sure that they look after everything and if something doesn't go quite right with the process, they make sure that you are looked after and have nothing to worry about.

Can't recommend them more highly.

1 comment
Loan Studio
Loan Studio M.Loan Studio

Best service and communication

published

Caryel from day 1 has been excellent to deal with, answered all my questions, always returned my calls/emails in a short time frame. No question was too much for her.

Everyone else that I dealt with was also great and answered any question I had!

Thanks for making my first home loan easy.

1 comment
Loan Studio
Loan Studio M.Loan Studio
K Thandar

K ThandarMelbourne

  • Verified customer

Highly Recommend

published

Excellent service received from Steve Mottau for my first investment home loan. He is very professional, helpful and provide excellent communication. Highly Recommend!.

1 comment
Loan Studio
Loan Studio M.Loan Studio
Gin b

Gin b

  • 2 reviews

Loan studio is great. Bill put an application for a home loan for myself and it ha been approved in

published

I recommend loan Studio to anyone who will need help for a home loan. The team has been great and fantastic. Thank you all team for your support and help during the progress of my loan

1 comment
Loan Studio
Loan Studio M.Loan Studio
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Questions & Answers

Omid

Omidasked

Can I ged loan for centerlink income

1 answer
Loan Studio
Loan Studio M.Loan Studio

Hi Amid, we would need more information to answer your question.
Could you private message us with your contact number please?

Ami

Amiasked

Hi there,

I am an Australian Citizen and my British de-facto fiancé and I would like to purchase our first property as an investment property. Are we able to do so with a 15% deposit or do we need 20%? He is currently on a bridging visa and has been on one for the past 8 months since applying for the 801/820 Partner Visa.

Regards,

Amy

1 answer
Loan Studio
Loan Studio M.Loan Studio

Hi Amy,

Thanks for contacting us. There are various factors involved with getting you a loan for a new home and the amount of deposit is only a small part of it. The bridging visa is acceptable for certain banks, but we will require more details.

Please feel free to email me on [email protected] or give me a call to discuss on 0488 550 659.

Thanks

Del

BarrieS

BarrieSasked

Are you able to arrange loans secured by a second mortgage?

1 answer
Loan Studio
Loan Studio M.Loan Studio

Good evening BarrieS, yes depending on circumstances. Generally a second mortgage is used in a guarantor situation. Perhaps you can send your contact details through and one of our senior mortgage brokers can call you to discuss your needs further.
Kind regards
The Loan Studio team

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