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Reviewer Photos & Videos
Lynda A.Sydney Surrounds, NSW
Faultless buying experience
What an exceptional purchasing experience. I ordered a daybed and it was delivered within a couple of days. Online purchasing was seamless and the communication about delivery times and details was excellent. On the day of delivery I received a message to let me know when the truck was expected and a link to GPS tracking to watch exactly where the truck was. The delivery guys were fantastic and carried the daybed up a couple of flights of stairs for me without hesitation.
Importantly the daybed was easy to put together and great quality.
I highly recommend Lounge Lovers. We are due for a new lounge suite soon and they will be my first port of call.
1 comment
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Great product, service and delivery!
Great service from buying to delivery! Delivery guys even gave us tips on assembly! Lots of updates as to delivery time and great after sales! Dining table looks great and will be purchasing again!
1 comment
Lounge L.Lounge Lovers
Hi Yoss,
Thank you for sharing your experience here with us and we really appreciate it. We are very glad to know that you're happy and satisfied with our product and service.... Read more
Hoping to see you again soon! xxSimilar opinion? Write a review on ieatwords.com.au!
CatherineGreater Melbourne (Inner), VIC
Love our new sofa bed!
We got the Happy 2 seat sofa bed in gorgeous red for our son's bedroom. It is fabulous and I love how it can be a couch, recliner (for comfort while playing Mario party with his brother), or bed. It was a great price and we had excellent service and delivery!
1 comment
Lounge L.Lounge Lovers
Hi Catherine,
Thank you for your awesome feedback! We are thrilled hearing how extremely pleased you were with our service and with your new sofa bed.... Read more
Hoping to see you again soon! xxSimilar opinion? Write a review on ieatwords.com.au!
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Bronnie JaneGreater Melbourne (Metropolitan), VIC
- 2 reviews
Incredible Service- Perfect Product!
I ordered a Day Bed for our Study and was very impressed with how easy the website was to navigate, great value for money and excellent communication from Jenny. Product was delivered in record time and was even sent a Delivery Tracker that was better than Uber Eats!! Delivery was prompt, polite and seamless- thanks Blair!
1 comment
Lounge L.Lounge Lovers
Hi Bronnie Jane,
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience... Read more
and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Similar opinion? Write a review on ieatwords.com.au!
Tayla WGreater Melbourne (Inner), VIC
- Online store
- Verified customer
Quality and comfort!
Really happy with this purchase! The customer service was excellent and the delivery and assembly was very efficient. It was actually quite difficult to choose one because Lounge lovers have such a great range. However, we’re really happy with the one we went with!
1 comment
Lounge L.Lounge Lovers
Hi Tayla,
Thank you for the great review! We’re so happy you loved your new furniture and that our team's effort made an unforgettable mark on you.... Read more
We hope to see you again soon! xxSimilar opinion? Write a review on ieatwords.com.au!
Irene
- 2 reviews
Gorgeous chair
Fast delivery and a gorgeous chair at a good price. Exactly as described and looked online. Will purchase again from lounge Lovers as it was a great experience and hassle free.
1 comment
Lounge L.Lounge Lovers
Hi Irene,
We appreciate you choosing to shop with us and we're very glad knowing that you're satisfied with your new chair. We look forward to serving you again.... Read more
Have a lovely day! xxSimilar opinion? Write a review on ieatwords.com.au!
KellyDSydney, NSW
So easy to use and great offers!
We got amazing personal service from the team at Lounge Lovers. Easy to order, choose and super quick delivery. Love it! Jenny in particular was lovely and really helpful. Thanks.
1 comment
Lounge L.Lounge Lovers
Hi KellyD,
Thank you for sharing your experience here with us and we really appreciate it. We are very glad to know that you're happy and satisfied with our product and service.... Read more
Hoping to see you again soon! xxSimilar opinion? Write a review on ieatwords.com.au!
Quick and easy!
Easy to deal with. Quick to respond. Fast delivery and great products! Have bought a few items from them and have been really happy with everything about the business. Very satisfied
1 comment
Lounge L.Lounge Lovers
Hi Mark,
Thank you for your awesome feedback! We are thrilled hearing how extremely pleased you were with our service and the furniture that we offer.... Read more
Have a lovely day! xxSimilar opinion? Write a review on ieatwords.com.au!
LizSydney, NSW
Beware!
Purchased a lounge online from Lounge Lovers. The item was not available in any of their show rooms to view however looked good on the website. We received the lounge and upon opening the box knew straight away it was different from what we saw online. We immediately contacted their customer service who asked for pictures of the lounge which we did. They advised it would take 24 hours for them to investigate. After following up 3 times over the phone (having 2 days already passed) we finally receive an email advising that since we had opened ...Read more
the package we weren’t entitled to return the lounge for a refund. Please beware if you intend to buy anything from this retailer note that you will not be able to return it! We will be submitting a claim to ACCC to try and resolve this matter. Extremely upset by the treatment by the customer service staff and their unreasonable/non existent “returns policy”.Similar opinion? Write a review on ieatwords.com.au!
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It was delivered in less than 24 hours of ordering it online!
My partner and I bought our first place and were hunting for furniture. This store wasn’t actually one I had in mind to purchase anything from but a few friends had bought items recently that they were happy with so I jumped on the website. Immediately I saw almost the exact same dining table and coffee table I was going to purchase from a much more expensive store. As it was only a fraction of the price and had free express delivery I couldn’t resist. I ordered it at 5:30pm and the day after at 11am the dining table was at my door. Amazing qui...Read more
ck delivery and at no cost! Product is great quality too! The only issue I had was I thought that the two tables would come together. However the coffee table isn’t due to arrive until May. Lucky we aren’t needing it before then but some people might have an issue with things being sent seperate.1 comment
Lounge L.Lounge Lovers
Hi Kate,
Thank you for sharing your experience here with us. We are very glad to know that you're happy and satisfied with our product and service. ... Read more
Your understanding with the delay is also very much appreciated by the team. Have a lovely day! xxSimilar opinion? Write a review on ieatwords.com.au!
Fantastic service
Excellent and fast service all round, new sofa is great and looks exactly like the online pics. The online team helped me work out the product I needed.
The delivery guys assembled my sofa and were done within minutes!
1 comment
Lounge L.Lounge Lovers
Hi Morgan,
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and s... Read more
atisfaction as our priority, and your review reaffirms the hard work we put in every day.Similar opinion? Write a review on ieatwords.com.au!
So fast and easy!
We bought a lounge off the online store and it was delivered within 2 days of purchasing. The delivery service is reasonably priced and was fast/efficient. Great quality lounge too
1 comment
Lounge L.Lounge Lovers
Hi Maya,
Thank you for the great review! We’re so happy you loved your new lounge and that our team's effort made an unforgettable mark on you.... Read more
We hope to see you again soon! xxSimilar opinion? Write a review on ieatwords.com.au!
Great sofa and service
Great and fast service! Kept me informed of delivery all along the journey. Installation was quick and service friendly.
The sofa itself is great value for money and looks even better than online pictures.
1 comment
Lounge L.Lounge Lovers
Hi Dina,
Thank you for sharing your experience here with us and we really appreciate it. We are very glad to know that you're happy and satisfied with our product and service.... Read more
Hoping to see you again soon! xxSimilar opinion? Write a review on ieatwords.com.au!
Mike.Sydney, NSW
- 2 reviews
Great.
Rang and ordered and my lounge was delivered the next day.
The service I received from the first phone call to it being delivered was second to none I will definitely recommend to my friends, thanks.
1 comment
Lounge L.Lounge Lovers
Hi Mike,
Thank you for sharing your recommendation with us! We are thrilled hearing how extremely pleased you were with our service and with the furniture that we offer.... Read more
Have a lovely day! xxSimilar opinion? Write a review on ieatwords.com.au!
It was delivered today and it’s gorgeous!
A bit of an impulse buy, but definitely no regrets!
Online shopping late one night, I bought the armchair ‘Linda’ in blue colour. I do get nervous not being able to touch and feel when buying online but I am glad I took a leap of faith because I just love it!
I 100% recommend Lounge Lovers based on my experience, and I’ll be back for more purchases I’m sure.
Thank you!
1 comment
Lounge L.Lounge Lovers
Hi Mrs Hannah,
Thank you for sharing your experience here with us and we really appreciate it. We are very glad to know that you're happy and satisfied with our product and service.... Read more
Hoping to see you again soon! xxSimilar opinion? Write a review on ieatwords.com.au!
Find out how Lounge Lovers Online store compares to other Furniture Shops
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Stephanie F.Sydney, NSW
Excellent
Loungelovers were brilliant, I saw it, I bought it and it was efficiently delivered all within a week . I'm more than delighted with my couch, lovely colour, design and so comfy.
1 comment
Lounge L.Lounge Lovers
Hi Stephanie,
Thank you for your awesome feedback! We are thrilled hearing how extremely pleased you were with our service and the furniture that we offer.... Read more
Hoping to see you again soon! xxSimilar opinion? Write a review on ieatwords.com.au!
lounge lovers online store
Great customer service, next day delivery, great service, always on time and constant updates on when the products will arrive, I would highly recommend this furniture as it is great quality and affordable
1 comment
Lounge L.Lounge Lovers
Hi Nathan,
Thank you for sharing your recommendation with us! We are thrilled hearing how extremely pleased you were with our service and with the furniture that we offer.... Read more
Have a lovely day! xxSimilar opinion? Write a review on ieatwords.com.au!
Shane WongSydney, NSW
- 2 reviews
- Online store
- Verified customer
Great online experience with accompanying customer support!
We've been shopping casually for a couch for 12 months and kept coming back to lounge lovers due to the range of lounges in the styles we liked. We used the showrooms to explore options and see the actual lounge, but made our final purchase online.
The Draper 3 seater lounge we bought is soo much more comfortable than our previous lounge and other lounges we looked at, it feels it will keep its shape longer due to the quality materials and construction. The lounge arrived in 1 large box and was simple to put together (literally screwing on the...Read more
legs). It was light enough for me to move and flip over by myself (I'm a fairly lightweight male). One of the legs was missing an anti floor scratch cap, but this was easily resolved by emailing them at [email protected] and they sent the part within the week. I would definitely recommend Lounge Lovers online.1 comment
Lounge L.Lounge Lovers
Hi Shane,
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and sa... Read more
tisfaction as our priority, and your review reaffirms the hard work we put in every day.Similar opinion? Write a review on ieatwords.com.au!
ReeganSydney, NSW
Love my side table it’s perfect!
The online store was very easy to navigate. I was able to find what I was looking for in a matter of minutes. I purchased the Marina coffee table and side table. It goes perfectly in my lounge room! I couldn’t be happier with my purchase It was very easy to assemble. I will be recommending to family and friends!
1 comment
Lounge L.Lounge Lovers
Hi Reegan,
We appreciate you choosing to shop with us and thank you for recommending us to your friends and family. We look forward to serving you again.... Read more
Have a lovely day! xxSimilar opinion? Write a review on ieatwords.com.au!
Brenda70
- 2 reviews
Lovely side table
Murano glass side table is an ideal size to use as a coffee table in small area, where a coffee table dominated the area. This was a natural choice to coordinate with previously purchased Murano dining table and console table.
Very happy with purchase.
1 comment
Lounge L.Lounge Lovers
Hi Brenda,
We appreciate your awesome feedback! We would like to thank you for patronizing our products and for giving us the opportunity to serve you. Truly, it is our pleasure. You are a valued customer to us.... Read more
Have a lovely day! xxSimilar opinion? Write a review on ieatwords.com.au!
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Lounge L.Lounge Lovers
Hi Lynda,
Thank you for sharing your recommendation with us! We are thrilled hearing how extremely pleased you were with our service and with the furniture that we offer.... Read more
We look forward to seeing you again! xx