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Reviews

4.3

160 reviews
5
(107)
4
(26)
3
(9)
2
(5)
1
(13)
  • Transparency
    4.6 (47)
  • Customer Service
    4.7 (100)
  • Trip Completed Yes (75) · No (32)
  • Ease of Booking
    4.7 (105)
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Reviewer Photos & Videos

Lynn

LynnGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Fantastic

published

Great way to visit Fiji. My Fiji are a great company to deal with.
I have used them 3 times. It is especially a good deal if you are a golfer



Review collected in partnership with My Holiday Centre

Lesley Bennetts

Lesley BennettsSydney, NSW

  • Verified customer

Great company to deal with

published

Took all our family for a wonderful holiday. We booked three rooms at the Sheraton which included hotel credit, massages and pick up and drop off at airport.
The family had a great time and said if booking again, would look at the Holiday Centre first, because of the deals you have on offer, not only in Fiji but elsewhere

Review collected in partnership with My Holiday Centre

Danny McGuire

Danny McGuireSydney, NSW

  • Verified customer

Very helpful.

published

I had a great holiday and was well looked after by My Fiji representatives on my day trip to Malamala Beach Club. I had a private cabana. It was fabulous.

Review collected in partnership with My Holiday Centre



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Valma Orton

Valma OrtonSouth East Queensland, QLD

  • Verified customer

Excellent holiday

published

There have been no hassles with my booking. We are booked in as a group as far as I know there has been no complications. I'm flying out from somewhere different to the rest and was taken care of.

Review collected in partnership with My Holiday Centre

Trevor Mccaffery

Trevor MccafferySydney, NSW

  • 3 reviews
  • Verified customer

From booking to holiday end, everything was easy and stress free, My Fiji were the best.

published

The entire process was stress free and the holiday perfect. There were no additional fees and the accommodation met expectations. The transfers to and from the airport were great and without hassle.

Review collected in partnership with My Holiday Centre

Rachael Lloyd

Rachael LloydIllawarra, NSW

  • Verified customer

Love it great service

published

My Fiji arranged a perfect family holiday without a fuss, great communication and everything went as expected. Would highly recommend using this company to arrange a holiday to Fiji. Would use them again :)

Review collected in partnership with My Holiday Centre

KarleneReckons

KarleneReckonsSydney Surrounds, NSW

  • 3 reviews
  • Verified customer

Repeat Customer

published

I have used MyFji (MyHolidays) on many occasions. The staff are helpful and really easy to deal with. There marketing of the ' no thinking required' type packages is great for a stress free holiday but you have the option to tailor these to your needs with very little fuss or expensive. They are a great company to deal with and will certainly be booking another holiday with them.

Review collected in partnership with My Holiday Centre

Janet Greenfield

Janet GreenfieldSydney, NSW

  • Verified customer

Love Fiji and always book with MyFiji

published

Have booked 4 holidays with MyFiji and they are always helpful and value for money.
We have been able to book the flights we wanted at convenient times.
We have twice taken friends and relatives away with us and they too have enjoyed the trip.

Review collected in partnership with My Holiday Centre

John Humphries

John HumphriesHunter Region, NSW

  • Verified customer

Received everything on time and without hassles

published

There were no additional costs. However the room we were offered was not available when arriving at the resort. We had to email My Fiji to advise them. We were given a room which was below our agreed arrangement. We had to argue with resort manangment to finally get the room we were guaranteed. We didn’t get much support from My Fiji. The resort was awesome and relaxing.

Review collected in partnership with My Holiday Centre

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Naomi Flenady

Naomi FlenadySouth East Queensland, QLD

  • Verified customer

Perfect family holiday

published

My Fiji arranged the most perfect relaxing family holiday for us. It was our favourite holiday yet. The kids had an amazing time and mum and dad got to have an amazing time too

Review collected in partnership with My Holiday Centre

Robyn Bland

Robyn BlandSydney, NSW

  • Verified customer

MY SECOND HOME

published

We(wife and I ) have been to FIJI, with MyFiji on several occasions...just holidays, take the grandkids, anniversaries, birthdays....NEVER had a problem.
These trips ALWAYS met and exceeded our expectations, from great friendly staff both from MyFiji and the hotels we have stayed at.....each one of the Denarau Island hotels, and Warwick.

Review collected in partnership with My Holiday Centre

Ray A

Ray ASydney, NSW

  • 2 reviews
  • Verified customer

My review 18 mths on

published

Good short break, some disappointing aspects such as not having our anniversary song sang to us (table next to us did, though embarrassed it wasn’t their anniversary), hotel resort costs a tad expensive so we dined off-site most evenings. Fijian hospitality great though.

Review collected in partnership with My Holiday Centre

  • Verified customer

love the golf

published

no extra fees we did not want to pay. we booked the all inclusive golf. we did not go out to the reef maybe this could be an option. you might like to include a day package to Natadola Bay golf resort. that day for golfers would be great. We would have like to cancel the reef but that was not an option.

Review collected in partnership with My Holiday Centre

Kinscher

KinscherSydney, NSW

  • Verified customer

The Hideaway Resort

published

The Hideaway Resort was a good introduction to a visit to Fiji. Not too expensive and great people.
7 days was not quite long - 10 days would be better.
Next visit will be better planned now that we have been there.

Review collected in partnership with My Holiday Centre

Manuela

ManuelaSydney, NSW

  • 2 reviews
  • Verified customer

Easiest way to book a holiday

published

Great and easy bookings, love the packages and friendly staff at booking time and transfer desk. Welcoming drink was a nice touch. I recommend them all all my friends. I’ll be booking through them again

Review collected in partnership with My Holiday Centre

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Liz

LizThe Mallee, VIC

  • 2 reviews
  • Verified customer

Amazing fiji holiday

published

We received everything we were told during our trip to fiji our accommodation was very good, all of the experiences included in our holiday package were of a very high standard we would use my fiji again

Review collected in partnership with My Holiday Centre

Janine Law

Janine LawSydney, NSW

  • Verified customer

Not what was promised

published

Package promised golf daily, cruise, Fiji credit at$1000, 2 massages and breakfast daily ocean view room.
What we got was a room way at the back of the resort with a glimpse of the ocean, breakfast daily which was superb and 2 massages only after complaining.They said when we got there no golf,cruise or Fiji credit.When you book make sure you take a snapshot of the deal. The resort was fantastic.

Review collected in partnership with My Holiday Centre

Marie Finley

Marie FinleySouth East Queensland, QLD

  • 4 reviews
  • Verified customer

Too easy

published

So friendly and easy to book exactly what I wanted over the phone including airfares, transfers, accommodation and day trip. Unlike other agents it didn’t require 100 % payment immediately and the staff were so helpful.

Review collected in partnership with My Holiday Centre

Allan Kuhne

Allan KuhneGippsland, VIC

  • Verified customer

All Good

published

We got exactly what MyFiji stated in their emails and vouchers. No surprises or extra costs. We had an all inclusive, meals and drinks, package which we made the most of. Would definitely recommend this company to others.

Review collected in partnership with My Holiday Centre

  • Verified customer

A little disappointed

published

Food and drink prices very expensive. Not enough free activities. Rooms looking a bit shabby.staff excellent and friendly. View from room very nice. No water actives at resort. Nightly shows excellent.

1 comment
My Holiday Centre
Richard W.My Holiday Centre

Dear Cynthia, thank you for your review. As these things are in relation to the resort, please feel free to transfer this review to the resort's Google Review page. I hope you have a lovely day. Kind regards, Jessica.

Review collected in partnership with My Holiday Centre

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Questions & Answers

Sam.W

Sam.Wasked

Hi, just wondering how long before the trip I should expect to receive my documents through the mail?
Also will MyFiji notify me if there is a change in flights (or cancellation of flights)? In the booking confirmation email I received, they only provide flight numbers so I am concerned I will miss any flight changes/cancellations.

2 answers
Edina Tuzlic
Edina Tuzlic

We fly out in 3 weeks, once you have your booking ID you can check yourself in online with the airline - I assume the airline would notify you of changes or cancellations not my My fiji travel. I would Hope all transfers and inclusions have been properly booked in on their end. I had issues with the booking process - constantly having to get them
To update the invoice they sent with incorrect or insufficient details. Was also duped and told I had to pay for flights upfront, which I did, and the rest could go on a payment plan only to find out after that I could have booked the entire holiday including flights on the payment plan. Also need to be careful
With the payment plan to ensure youre repaying more than the minimum amount specified as you will then go over the 9 months interest free and will have to pay interest on your outstanding balance. When it came to booking, Had to go back and forth to get them to match prices I had found online through booking.com and skyscanner etc. So essentially with much less hassle and confusion could have booked accomodation and flights seperately online for the same price which were ultimately cheaper than their deals as I had to guide them to the sites I booked through and in that time delay prices for flights had slightly increased.Their transfers company much more expensive than what you could find online - so they booked through the site I found as I could have done myself - same goes for part of our accomodation. Will definately be booking myself next time.

My Holiday Centre
Richard W.My Holiday Centre

Hi Sam,

We aim to send documents through the mail 2- to 3-weeks prior to travel. This allows time for inevitable flight time changes in the lead up, due to booking in advance, and provides you with the most up to date information possible, to minimise confusion. My Fiji will notify customers via phone of any changes to flights and will discuss solutions for any possible flight cancellations.

Thank you Edina to for providing your feedback also. In regard to our payment plan options, you can view the information regarding interest free* repayments here https://www.myfiji.com/interest-free/. Rest assured with our Price Beat Guarantee (https://www.myfiji.com/price-beat-guarantee/) we have done the research in order to save you the time trawling through deals, and confidently provide you with quality inclusions at unbeatable value.

My Fiji are committed to sourcing the best version of inclusions for our packaged holidays, based on quality and value. These elements are tried and tested and if we aren't satisfied, you wont find it on My Fiji. We take in to account the standard of service, reliability, location, facilities and ease, among our reasons for hand-picking elements that make it into our carefully curated holidays. Please feel free to contact us at any time to clarify any concerns. We are confident you will love your upcoming holiday!

Kind regards,
My Holiday Centre

Nadine B

Nadine Basked

Do the bookings have to be paid in one amount or can there be instalments?

1 answer
Kelly Graham
Kelly Graham

There is usually a deposit of around $2000 or a percentage of the amount, then you have till 2 months before the departure of the trip to have the trip paid in full.
Besides the deposit the rest of the bill can be paid in installments.

Pam B

Pam Basked

Can u book direct flights from Melb and what airline do u use.

1 answer
My Holiday Centre
Richard W.My Holiday Centre

Dear Pam, thank you for your enquiry. We offer package holidays inclusive of flights, transfers, accommodation and Bonus Value. Many of our My Fiji deals do fly from Melbourne, generally on Fiji Airways or Virgin however, airlines may differ per package. All Fiji packages can be viewed here: https://www.myfiji.com.au/hot-fiji-deals/ or please call 1300 003 454 for more information. Kind regards, Jessica.

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