Never go to the Northern Motor Group to get your car repaired! They’ve had my car for four months and it’s still not fixed. They rarely reply to your calls or emails. Thoroughly disgusted.

Biggest regret ever! They say anything to you to sell you a car and then a few months down the track there is no one to turn to when your car has serious issues! Worst Service Centre! Haven't had our car for over a month and there's no resolution! Stay away!!!!

The worst company of any I have ever dealt with we bought our grand Cherokee 5 yrs ago and have nothing but drama and disrespect in every department of this company from after sales service to actual servicing to all the recalls we have had to do moving forward let’s say I wouldn’t purchase a coke from their vending machine

Brought our second car here (wish we had not) so upset with how i was treated. Traded in our car and have been Completely ripped off. They do not care about people at all. After i tried questioning them, was abused verbally over the phone and spoken to like a child. I am in service myself and would never speak to someone like this. Disgusting.

Highly recommend James and the guys excellent customer service couldn’t have asked for a better experience buying my new MG

I am unsure why but this is the only dealership in Australia where they focus on providing bad service. We purchased a Fiat & were promised by the dealership he would repair a small dent. It takes me travel to the dealership 7 times + driving the car to the paint shop to get a photo and 1500 km later to get sorted. The worst part is every time you arrive they had no record of your appointment. Very disappointing.

We purchased a Focus for our daughters first car. Were promised by Con he would repair a small dent and supply a spare key. Neither has been done & can't get him to return calls! Very disappointing!

a big fat thankyou to JJ ( john Johnstone) who made the purchase of my Jeep and trade in of my fiat 500 smooth and grateful for all of the help and thankyou to the staff who were very patient with all of my questions thank you again

I have been coming here for almost 4 years and have found the service team to be friendly. my car is in good hands. Today I met with Santo Dell' Aquila. when I went in this morning I was told a different price he helped me out and I was given a better price. Thankyou Santo. Happy Customer :)

AMAZGING GREAT DEALER SHIP, VERY FRIENDLY & Helpful, Nick Liparota was very helpful & excellent Team member in a good team ! KEEP IT Up ☺

Booked my car in 3 times for a service, and requested a sms as a reminder ;3 times they didnt send it. Finally got to service . only to be confronted with ad ons on top of ad ons . Car was serviced only to find they had not looked at a front brake /shocker which i wanted, they had not even found a brake light had gone out.
How can i trust that the service has been performed properly.
When asked what happened to a car wash at least (since i paid them over $1000 ), was told "'oh we didnt get to that"'

Big thanks to Nick Liparota for helping us with a hassle free purchase of our Kia Sorento. Great guy with a can do attitude and just made things happen without a fuss.

Great place for services cars the service staff are very helpful and Slav was great
Will be returning for next service

My Jeep Laredo Grand Cherokee went in for a warranty part replacement.
Very professional and outstanding attention to detail. Fantastic experience.
Well done service team.

Purchased a new car from interstate. The car took over a week longer than was originally quoted to deliver and arrived damaged. The dealership was slow to response and deal with the issue and then wasted many hours of my time. Ultimately the car still has not been fixed to my satisfaction and I have been forced to resort to legal action to deal with the issue. I would never recommend buying a car from this dealership.

All good from the first phone contact to the picking up of the car. Free shuttle bus to greensbrough shopping centre. Coffee tea and biscuits while waitng. Car has been serviced at northern for the last 4 years.

Service experience is very good and very professional. Staff is very kind and their lounge area is great with free coffee and wifi.