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Reviews

3.0

97 reviews
5
(42)
4
(7)
3
(2)
2
(2)
1
(44)
  • Product Quality
    2.9 (16)
  • Return Claim MadeYes (3) · No (14)
  • Customer Service
    2.4 (19)
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Saturdays funtime. Coffee and lounge while my car is pampered

published

Awesome customer service!. Saturday caters for the working class. Love it. Services are great and recommend it for sure. Thanks nissan!

Good customer service

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Very good customer services and cater to all my needs. Service of my car is also very good and fixed price service.

Job

JobMelbourne

The worst buying experience of my life.

published
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Roy boy

Roy boyLalor

Kia cerato sport

published

This is a very nice car we are more than happy with this vehicle thanks to kia and the excellent service from our personal dealer



Bill N.

Bill N.Diamond Creek

  • 2 reviews

Excellent Customer Service

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We bought a XV Subaru from Norther Motor Group, Bundoora. Our dealer Nick Ouzas besides having a great sense of humour was to say the least excellent to deal with. Due to his extensive knowledge of cars (and people) was a clear communicator, easy to understand and very understanding of our financial commitments. I cannot speak too highly of Nick including his Manager Con. I would recommend Nick, Con and the rest of the staff at NMG to anyone intending to purchase their next car. Thank you

mezza

mezzaMelbourne

Word to the wise, make sure you do your research, before you step into this place

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Gino at Northern Motors is a superstar.

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If your looking to buy a Fiat or Arbarth... Gino is your man! Gino is first class. His professionalism and honesty is second to non. Gino was great to do business with. I would recommend Gino if your looking to buy.

sukiL

sukiLWatsonia north

Great friendly staff

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Slav is friendly and helpful. A can organise a free pick up too. Always happy so wait in the lounge with gd coffee.

ron l

ron lSouth East Queensland, QLD

  • 3 reviews

ISUZU DMAX ON-LINE PURCHASE

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I purchased a second hand 2016 D Max after having seen it advertised on Carsales.com. Living in Qld, I did not have the opportunity to inspect the vehicle, however Peter Constanzo alleviated any fears I may have had. He was a pleasure to deal with (phone and internet), and I believe completely honest in his description of the vehicle. The vehicle arrived today by truck,(* organised by Peter) in impeccable condition. I can thoroughly recommend Peter and Northern Motor Group for their sales service and communication
ron l

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Sree

SreeMelbourne

  • Verified customer

Very Bad Experience

published

Poor communication

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Purchased new Jeep Cherokee,deal finalised within hour,all good,delivery within 2 weeks.Day set,travelled from country,car not there,apologies, ready following week,due to their tardiness will deliver.Paid for vehicle,still no reply on delivery,spoke to sales manager,no knowledge of this.Down Saturday to pick up car,everything right to go...... forgot towbar and no bookwork.In the four weeks dealing with this,not one return call and empty promises,still waiting now for call.

JEEP SERVICE

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I recently had my 18 month service on my Jeep Cherokee at Northern Motors and must say I was more than pleased with the service, the front of house staff when both checking in and picking up the vehicle, and the presentation of the vehicle following the service. And in particular I loved the service carried out by John the driver who was available to deliver me to Greensborough after dropping off the vehicle and then picking me up to return to Northern Motors to collect my vehicle.

Dora

Dora

  • 2 reviews

Terrible after sales customer service

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Sims

SimsMelbourne

This is a very good place to do car service.

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I bought second hand Holden Cruze on February with warranty. It is very convenient to include almost all. The stuff are very friendly & professional.

Helping

HelpingVictoria

  • 5 reviews
  • 2 likes

Good service... but one thing

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Bought a Kia Cerato just the other day, all went well, got what i felt was a good deal and that is always the aim.
Just one thing... the person in after sales ( you know that office you go to where they try and extract more money from you on useless CRAP like paint protection? better known as snake oil ) well that individual needs to learn that when a customer says no they don't want paint protection, take NO as the answer and be done... don't keep asking and making an issue of it, because that comes across as rude and somewhat ignorant.
Cant really tell you about servicing, because i never get my car serviced at dealers, because contrary to popular belief....you don't have to

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  • Verified customer

Car service fail

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Isuzu service

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I Had my Dmax 90000k service without a hiccup last wk .was finished on time and Shuttle service is spot on too.

Don Watson

Don Watson

  • 4 reviews

Excellent service on my Jeep.

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Booked car in for 100000km service. Arranged a loan car which was excellent. Service was completed ahead of time so I was contacted so I could get car early.

Easy from start to finish

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Excellent customer care. Great service. Never have a problem taking my car here. Would recommend. Car always ready prior to time advised.

Fantastic, easy to deal with

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Easy to deal with great service. Very friendly and confident service, would definitely recommend and come back.THank you very much.

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