Just moved into a new built home and organising opticomm to be installed was very easy. The lady over the phone was so lovely to talk to. No silly questions. Very calm and nice to talk to in regards to opticomm installation. Highly recommend

Very simple steps to get the connection. Customer Connection Information Desk is very quick to respond to my queries. Booking an installation appointment is very convenient.
I hope their service also be like my first experience with them.

The lady I spoke to was lovely and processed the change of appointment very quickly.
Sent me an SMS with details of the booking. Will update once the connection has been completed. So far so good.

When I contacted OptiComm I had a few questions in regard to connection to an investment property. It was explained to me and an application form is on its way.

I had a problem with internet connection that the service provider did not solve. I contacted Opticomm and the problem was solved within 15 minutes, because they knew what they were doing. They fixed the problem. They were polite and helpful.

Very helpful and clear when explaining how things worked. It was a very pleasant experience and I would highly recommend the customer service team at Opticom. Thank you for your help."

Opticomm are always willing to offer great advice and service.
It has never been this easy to connect a service like it is with Opticomm i would highly recommend their services.

The Service man name Matt that attended my house and keep me up to date was fantastic and knowledgeable.
It was good to see that finally we can watch the TV without frustration.

Super fast response once I had made payment. Automated response said 24 hours - actual time was about 15 minutes! Appointment made for the day we move in (4 days notice). Very friendly and easy to understand customer service too.

Never have i had an experience with telecom where it was this easy. I called up to request connection and had everything booked in and completed in under 10 minutes and my connection at the property was connected in under a week. Great Service!!

I was inquiring about getting my home address connected. They were very quick to respond on 3 separate occasions. Even arranged a tech to come over within a week to do the actual hardware installation. So far so good. Hopefully the connection process will go smoothly as well.

I had some issues with the connection and the online forms, Opticomm helped me solve the problem with no issues and within a very short timeframe - I am so happy with them!

Upon calling the assistant was helpfu and within 2 days I had a technician come out and connect the optic fibre to my home very prompt and professional
Thank you OptiComm

"Very responsive on email and great customer service on phone, i emailed about a connection for my TV and they were able to come back straight away on email with link to where i can buy the certain product from. The fact that Opticomm took initiative to called me was very impressive. Well done opticom,

I enquired about getting my service installed. Couldn't have been easier. A quick online information check. Then I got a call about 3 mins later to organise installation. Very happy

Once I finished online booking for the new fibre connection to be completed in Marriott Waters Victoria, I received a call to arrange install and connection time within 3 minutes

Great customer service.just ordered the service and been contacted by them in next 10 minutes. Looking forward to have a good service. The only issue I found is they can do fast installation. Got an installation date after 8 days.

Amazing time frame from initial log in request to completion of connection. Simple and straight forward process, Thomas was awesome, made the whole process seamless, quick and easy and to the point. Request call to receiving paperwork literally took 5 minutes. 5 Stars !!

Extremely fast and efficient service when needing anything during the set-up process. they dealt with agent and tenants, and we had no problems from that perspective. So far very happy.

Friendly and helpful. Gave me all the information I required in a timely manner. Easy to talk to and understand my issues, gave me a few options to sort it