decent price, helpful service centre. these guys went above and beyond to assist, even organising a refund almost after business hours were done for the day. athanks sgain for help

Can’t fault the service. Booked online at 0940 and the parcel was picked up in less than 15 mins. Delivered to destination in specified timeframe. No tracking info received however.
Will definitely use again though. It’s just so easy, and cheaper than their competitors.

Package was collected 2 days late. I sent an Email asking why the delay and if there were any updates. A week later, I'm still waiting for a reply to that Email.

Package ( hand made guitar) picked up as stated, 4 days later it arrived at destination intact.
For a non urgent transit I was pleasantly surprised as to the efficiency of transaction
Pickup driver courteous/obliging due to covid restrictions.
Will use again. Thank you.

I am a first time sender! Melbourne to Adelaide - I sent a very bulky item, only courier tgat would take it.
Affordable!
Fast!
From pick up to delivery 23 hours. Exceptional. Way better than Australia Post at the moment, no delays.

On time pick up, delivery was on time, no damage and easy. I could track the parcel easily. Pack and Send provides a great service and at a reasonable cost.

Fast, easy, efficient and cheap! Would definitely recommend and use again. Picked up 17kg box on a Monday morning from Gold Coast - delivered to Canberra two days later. Perfect condition.

Shipped numerous boxes interstate using Pack and Send using next day pick up. The booking process was clear, the delivery was within five business days and the items arrived in good condition. Would recommend and use again.

- picked up in 1.5 hrs of 5hr timeframe
- packages received 120km away in 22hrs - cheaper than the petrol to drive it there
- package received 1600 km away in 40 hrs

Dropped off at depot. Fast delivery. To Army base Wodonga. Large parcel. Bike 30 kg. Reciever Happy. Too many words. Who has got the time to think up this many words??

these guys are reliably great. and staff have always been really helpful and generous, often just helping out with tape, packaging advice etc. i’ve never experienced a courier company that is actually helpful for small jobs and understand clients’ needs.

Absolute pleasure to deal with for the time I found the company online to delivering the package and such quick delivery, would highly recommend this company, supporting the locals - pleasure to deal with

I had a package sent from Geelong to Adelaide. The only good thing about the experience is it was well packed & arrived the next day. The negatives, and there are plenty, the person I dealt with was at times quite rude saying he was super busy. Sorry but I fail to see how that is my problem. That I could have dealt with had it not been for the outrageous cost. For a 30kg parcel $351 when I believe it should have only cost around $170. I complained & then had some manager ring me to discuss & said he would come back to me. He rang me next day to say nothing they were prepared to do to reduce the cost.

As the headline says, a rip off. PACK & SEND way, way too expensive, there are much cheaper options around.

Thank you for excellent, reliable service, Sam. Documentation and payment online. Interim follow-up by email/phone. Delivery occurred within specified time frame. Friendly and reliable service for years from Preston Pack&Send.

I drop of my parcels to the store and am always greeted by first name with a smile and helpful attitude.

I always feel that my business is valued and leave the store felling even better than when I went in.

Communication throughout every transaction is excellent

I heartily recommend the service provided by Sam and Marina

From the first point of contact with Leonie at the Norwood office it was professional. I chose them after obtaining a couple quotes from other couriers as I was prepared to pay a little extra to guarantee delivery within 48hrs. Package was delivered within 24hrs. Wouldn’t hesitate to use them again.

Every aspect was undertaken with efficiency and complete professionalism. I was very pleased and impressed with the attention to detail, consideration of possible damage and the degree of information provided to me.

The team at Pack & Send Bankstown are great!
The whole process is easy, efficient and reliable.
Both Muhammad and Fahmida are professional, very helpful and went out of their way to ensure i was completely satisfied. I would recommend Pack & Send, especially the team at Bankstown!

Great price, great service and reliable! I used the self service & it was super easy. They used reputable DHL service for international express post so you can have ease of mind on your delivery.