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Reviews

3.0

19 reviews
5
(8)
4
(2)
3
(0)
2
(0)
1
(9)
  • Transparency
    5.0 (1)
  • Customer Service
    5.0 (2)
  • Trip Completed Yes (0) · No (2)
  • Ease of Booking
    5.0 (2)
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Samantha N John A.

Samantha N John A.Murrumbidgee Region, NSW

Great places to stay

published

I have used vouchers from
This company a few times now. Always have a great holiday. Had a slight issue this time but once I got onto someone who understood my circumstances all was resolved with minimal fuss. Thank you Perfect short breaks

Transparency
Customer Service
Ease of Booking
Trip Completed No
Booking Type Accommodation
See all answers
Kerrie-Ann Marice Harvey

Kerrie-Ann Marice HarveySouth East Queensland, QLD

Positive Performance review!!

published
Customer Service
Ease of Booking
Trip Completed No
Booking Type Accommodation
See all answers

Perfect way to take a deposit & have no times available.

published

No times available. no-Dec-Jan. Please check March/April 2022. Rang 8 days ago, no reply.e-mail 5x days ago, no reply. All they wanted to do was have us `buy`-up to a better unit for more $$$. Have used them before & they were ok. but never again & will inform ever one we know.



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Donuts

DonutsYarrawonga

  • 2 reviews

If I could give them '0' stars I would.

published

Clearly we've been scammed. Purchased holiday vouchers with this company for Imagine Marco in Melbourne. Were told that we may not receive the vouchers straight away as they send 1000 plus emails daily so there is a back log. 8 weeks later still no vouchers. The phone number they gave rings out, or you leave a message and no one gets back to you. They asked if I could give them the names of any family or friends that would be interested, so glad I didn't do that. Also, when I got off the phone I checked out Imagine Marco and their rates was cheaper than what this company offered.

problem fix jenny june 29 2018

published

had a problem with room type short breaks went above my expectations to resolve the issue looking forward to holidaying with short breaks .

  • Verified customer

Rest and relaxation

published

Wow ! We were so spoilt, Christina went above and beyond, our stay at the boathouse tea gardens was magical, I have always use perfect short breaks, for our holidays and never had a problem with booking etc, the room at the boathouse was clean, comfortable with a beautiful view, would highly recommend,thanks again

Scam

published

I too am still waiting for my voucher to arrive, really sorry to admit I fell for it.
This company should be shut down if this is what they do!

Will not send my Vouchers or refund my money

published

Personal phone call - my son was recommended & received his Vouchers but I booked 2 & received nothing - need to take Legal Action too Ruse - Scam !!

George

GeorgeThornlands

Exceeded Expectations !

published

Wow! Everything about our stay with perfect short breaks exceeded our expectations. Recently stayed at the Boathouse Luxury Apartments. Beautiful apartments with plenty of space to relax inside and out. Water views, great facilities, well maintained, and a welcome gift on arrival. Just purchased another deposit paid voucher through them to stay at the Imagine Drift ! highly recommend !

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Tinaa04

Tinaa04Sydney

Helpful team, great services, affordable!!

published

Happy Customer here - and some advice

published

We booked two vouchers for six nights last January at Ramada Shoal Bay. The key is to check that you can use the vouchers on the dates you want at the Resort. Do that before you buy the vouchers. It's simple buyer beware stuff really. If you've done your homework and the dates line up it works out to be a fantastic deal! Huge savings and we've had nothing but great customer service from them. Very happy customer here!

Never have had a problem with this company, they are great!!!!!

published

I have been with this company for 8 years and have never had a problem with them. I have had about 6 stays at difference resorts & hotels and Perfect Short Breaks have always been professional. They absolutely get back to you if they don't answer the phone. They are busy but someone will always call you back.

slow to act

published

we had waited for so long for a reply and vouchers but could never get in touch with a real person. not sure what the current status is but tired of an answering machine. Have heard other people had better luck than me.

Beware of dealing with this company

published
Sharon

Sharonnewcastle

Best holidays!

published

Nice getaway with the family.
Booked the discounted voucher over the phone as I always do.
The staff always are great when I want to swap between resorts or extend my stays, customer service is second to none.

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Amazing !

published

Such friendly and helpful staff ! I recommend perfect short breaks to all my friends and family and they now enjoy taking up their packages aswell. Great list of new properties to choose from that are good quality and have great reviews !

Donna

DonnaSydney

Cannot reach them!

published

I purchased the voucher for Ramada Shoal Bay Resort for $95 deposit on the 30th of November 2016. I've still not received the vouchers! I've tried calling over the last 2 weeks and left messages on 3 different numbers and no one has returned my calls! All I want is the vouchers I paid for or my money back!

Don't get ripped off

published

It's almost embarrassing to write this review as I regard myself as a highly educated person but we too have fallen for this scam. It sounded nice, in an area that we were interested in so we paid the deposit to ensure we could secure accommodation at the price they quoted. They sent me receipts and paperwork, everything seemed fine. They provide you with a phone number to ring when you have decided on dates. Unfortunately no one answers the phone at that number. Please do not be scammed by this company.

Adam L

Adam LSydney

  • Verified customer

Beware, scam and rip off artists

published

Questions & Answers

Tony

Tonyasked

Where is the head office of Perfect Short Breaks? We need to speak to somebody in charge to ask questions of other avatars other than The Boathouse Tea Garden. We can’t get [name removed] for help. We have been customers of this compaNy for over 10 years and this is the first time I’m having a problem booking elsewhere

Regards
Tony Bridges

No answers

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