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HD9240/90 (Black), HD9240/30 (White)Air Fryers Buying Guide
Our buying guide will explain which type of air fryer would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
M FPerth, WA
- 16 reviews
- XL Digital HD9240/30 (White)
- Verified purchase
Excellent investment for any kitchen
We were very sceptical about airfryers but everyone kept talking so good about them so we had to try it out for ourselves, we were in Harvey Norman one day and they had this model on special so we decided to purchase it.
It makes cooking very easy and with very little mess to clean up after, very good for cooking sausages chips schnitzels and pretty muchAnything you would put in the oven, grill or frypan.
Purchased in April 2021 at Harvey Norman for A$250.00.
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product flaw
repair twice and still not working after months. what a piece of crap. surely there is a major product flaw! philips should recall all affected models!!! lost faith with philips products except maybe lightings.
Purchased in January 2021 for A$500.00.
1 comment
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Completely Dead after 2 years
I bought the Philips Airfryer on February 14th 2018. Last week, I plugged in to use it and it is completely dead. So so disappointed. I paid $299.00 (It was $100.00 off from William and Sonoma online, original price $399.00) and I used it an average of twice a month mosty for peppers, tofu and fries. I called the Philips assistance and the warranty expired, I asked if they have assistance in Seattle area to fix it, nothing. So so disappointed. I will not buy another Philips Airfryer!!!!
Nunzia
Purchased in February 2021 at Williams-Sonoma for A$299.00.
3 comments
Philips S.Philips
Hi Nunzia,
Thank you for leaving us a review about your AirFryer. We are very sorry to hear that it stopped working, and we can understand that this may be very disappointing for you. We would like ... Read more
to see if we could extend our help about your case. If you have the time, we kindly advise that you coordinate with us via our social media pages below. Please indicate a picture of your AirFryer’s product information (model and serial numbers), along with your email address, proof of purchase, and country of residence.Thank you for your reply. The case number is 600020347972. I tried Facebook and Twitter and the page doesn't work.
Philips S.Philips
Thanks for getting back to us, Nunzia. Regarding the inability to access Twitter or Facebook, did you try using a laptop or a different web browser? Maybe this can help.
Kind regards,
The Philips Australia Team.
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Find out how Philips Airfryer XL compares to other Air Fryers
Know better, choose better.
Dianne HarrisSouth East Queensland, QLD
Devastated
I have had my Phillips XL Air Fryer for nearly 4 years now & was so impressed I had purchased another one for a gift recently. I could not believe it that this wonderful machine died on me whilst in the middle of cooking dinner. It had been working fine then just stopped. No power at all showing on unit. Changed power outlets without success. Can't see if there could be a relay switch.
Purchased at JB Hi-Fi for A$350.00.
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- XL Digital HD9240/90 (Black)
- Verified purchase
Great when it works
Had my Air Fryer for just under 2 years. Had the same electrical fault as everyone else. Took it back to the retailer who have sent it off to be repaired. It's now been 2 weeks and the repairer hasn't even looked at it. Repairer told me that it could be quite some time before it is even assessed and even longer if they have to obtain the parts to repair it. So much for a 2-year warranty!
Purchased in February 2021 at The Good Guys for A$269.00.
1 comment
Philips S.Philips
Hi Chris,
Thanks for sharing your review here with us. We're sorry to hear that your AirFryer started acting up and that you have to wait some time for this to get resolved. We can imagine that this... Read more
is far from ideal, but hopefully the team will be able to repair your appliance soon.Similar opinion? Write a review on ieatwords.com.au!
gza222Greater Melbourne (Metropolitan), VIC
- 5 reviews
- XL Digital HD9240/30 (White)
- Verified purchase
Love this machine!
We use it often - more often than expected, whether to cook, defrost or re-heat meals (without the typical microwave sogginess).
We've had it for almost 1 year - no issues, in thanks I'm sure to no moving parts.
Well designed, reliable and great bang for buck.
Purchased in March 2021 at The Good Guys for A$299.00.
1 comment
Philips S.Philips
Hi there,
Thank you for sharing your review here. We're glad to hear you're happy with your Airfryer XL Digital. Should you ever have any questions about it, please feel free to reach out to our prod... Read more
uct specialists on 1300 363 391 (Australia), or 0800 658 224 (New Zealand). They'll be happy to help.Similar opinion? Write a review on ieatwords.com.au!
Michael MoxonSydney Surrounds, NSW
- 7 reviews
Great for small things
It fries small things well but not larger things.
I usually use it for chips or chicken nuggets or chicken strips.
Its not very easy to clean properly, i use a dishwasher and it takes a few goes to clean it well.
Purchased in July 2021 at It was a gift..
1 comment
Philips S.Philips
Hi Michael. Thanks for sharing your experience with us here. We're glad to hear that your Airfryer cooks well. But it's unfortunate to hear that it's difficult to cook with larger things.
For the cle... Read more
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GregSouth East Queensland, QLD
- 2 reviews
WAS great except for the metal ball bearings that now fall out of the sliding drawer...
I've been a keen Air fryer user for the past 3 years. Started with one of the small Vivas but soon moved on to the premium collection XL version just under 3 years ago. The XL has been great up until now. Last week I noticed a couple of small metal ball bearings on my kitchen bench next to the air fryer. When I investigated, I found a small piece of deteriorated plastic had broken off and there were more ball bearings underneath the air fryer. It looks like the sliding mechanism that holds the drawer has deteriorated and broken, releasing the b...Read more
all bearings. I'm very disappointed with this – the machine is under 3 years old and for $450 I would expect a much longer life of use for the machine. I'm surprised that a machine that heats to 200°C would use what looks like quite thin and fragile plastic to hold extremely hot metal ball bearings.Purchased in August 2021 for A$450.00.
1 comment
Philips S.Philips
Hi there, Greg. Thanks for taking your time to write this review. We're sorry to hear about the difficulties that you have experienced with our product. We like to get in touch and see how we can help... Read more
. Based on this info, this can be repaired. We advise you to contact our product experts directly here for further assistance: https://www.philips.com.au/c-w/support-home/support-contact-page.html#n62Contact=HOUSEHOLD_PRODUCTS_GR%2BCOOKING_CASimilar opinion? Write a review on ieatwords.com.au!
sj64Western Australia
- 7 reviews
- 3 likes
More than expected, love it
Bought this on sale $299 and have been experimenting throughout the week
Roast veggies crisp under 30 minutes
Wedges amazing and 15 minutes
Cant wait to try more but super impressed, easy to use and cleaning is simple.
Only criticism is instruction book doesn’t really have any startup information but easy to find on the net
This is the best!
Purchased in July 2021 at Retravision for A$299.00.
1 comment
Philips S.Philips
Hi there,
It's great to read you're so impressed and happy. We're really happy to read your positive thoughts. We hope you and your new Airfryer will discover a whole new ''frying'' world together, with all new great flavors and dishes. ... Read more
Also thanks for sharing your feedback here. We always appreciate that a lot. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Philips Airfryer XL compares to other Air Fryers
Know better, choose better.
Bjorn O.South East Queensland, QLD
Philips..Expected Better Quality
I have had two HD9240s over 5 years. The first had display issues just outside the warranty period and required an $180 fix to replace the control module and power supply board. The second is 9 months out of warranty and have notice the draw runners are loosing its ball bearings. Poor design in incorporating bearing spacers which are effected by heat and disintegrate allowing the balls to fall off the runner. I have always had I high expectation of the brand name but sadly this has diminished after encountering these issues.
Purchased in September 2021 at Bill Guyett.
3 comments
Philips S.Philips
H there, Bjorn.
Thanks for sharing this here with us. We're sorry to read you seem to have some issues with your Airfryers. We understand that must be very frustrating. If you'd like us to have a lo... Read more
ok into this, you can always reach out to us via Facebook or Twitter (@PhilipsCare). We'd be happy to see if there's anything we can do to make you feel better again.Update: Philips were responsive to issues raised in my post and were quick to resolve. The outcome was that my Airfryer is now back to normal operation.
So kudos to Philips for restoring my faith in the brand.
Philips S.Philips
Thanks for your words, Bjorn. We really appreciate that and we're happy to read everything has been resolved now.
Kind regards, ... Read more
The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
T_TSGreater Melbourne (Inner), VIC
- 4 reviews
- 1 like
- XL Digital HD9240/30 (White)
- Verified purchase
This air fryer is excellent for small home
Our home didn't have an oven, therefore, my husband and I decided to buy an air fryer to occasionally roast steaks and fry chips. However, after using it for more than one year, we have developed several recipes, and this air fryer has ranked to be one of the most frequently used cooking wares in our home. We love it so much!
It makes cooking much easier. You don't need to flip the food frequently, just simply place the food into the fryer, set the time and temperature, then follow the cooking instructions of the recipe, then it could perfectly...Read more
Purchased in March 2021 at The Good Guys for A$328.00.
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KamSydney
- 14 reviews
- XL Digital HD9240/30 (White)
- Verified purchase
Not so premium.
Have owned this for a few months now and use it every day.
Would have rated it higher except for some poor design choices, the worst being the basket handle and mesh that can't be removed.
This makes cleaning an absolute nightmare.
Wouldn't have cost anything to make them removable so I have no idea why it wasn't a feature, especially when advertised as Premium and easy to clean.
The digital display is also unintuitive and on several occasions it was unknowingly on pause instead of cook.
The power plug is also the worst thing I've ever seen seen and sticks out from the wall almost 3 inches.
My 10 year old toaster and kettle both have flush plugs, but not my premium Philips....Read more
Don't get me wrong I like using this, but every time I have to clean it I curse Philips for making it such a chore. Also, it doesn't go higher than 200 degrees, no other air fryer does so it may be a limitation for some reason. Things like frozen chips and potatoes need a higher temp (210-220) to cook properly as recommend on the pack. Cooking at lower temps means they come out less than ideal. In summing up, the good: High wattage Decent capacity The bad: Handle can't be removed Poor control and display Doesn't go higher than 200 degrees. Power plug Too expensive, especially the accessories.Purchased in March 2021 at Amazon for A$239.00.
1 comment
Philips S.Philips
Hi there,
Thanks for taking the time to write this review and share your experience with your AirFryer. We're sorry to hear your experience didn't meet your expectations. We can imagine that must be... Read more
very disappointing. Have you already tried to contact our colleagues via 1300 363 391? They'll be able to give you direct assistance. You could also reach out to us via Facebook or Twitter (@PhilipsCare). We'd really like to see if we can assist you further, so you'll be more satisfied with your purchase.Similar opinion? Write a review on ieatwords.com.au!
CoopsHobart, TAS
- 5 reviews
- 1 like
- XL Digital HD9240/30 (White)
- Verified purchase
surprisingly good
Took a while to be convinced before we bought it. Used it every day for the last week. Cooked chips (fresh, frozen), chicken (whole, pieces), frozen food you would usually fry/oven. Quick to cook and great results. Easy to clean. Happy as.
Purchased in May 2021 at Myer Online Store for A$250.00.
1 comment
Philips S.Philips
Thanks for your review, Coops. We're glad to read that you decided to take the leap and that you've been enjoying your Airfryer so far. Here's to many more delicious Airfryer sessions!
Kind regards,
The Philips Australia Team
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The reviewer stated that an incentive was offered for this review
John WNorthern Region, NSW
- 3 reviews
Great cooker but
Air fryers are a wonderful way to cook food and the Phillips does it very well. Unfortunately, after only 12 months the machine started to fall to bits. First the small ball bearing race under the slide out drawer broke and fell out making it a pain to work the drawer. Then the plastic around the drawer warped so hot air leaks out. The print on the screen all wore off very quickly even though we do not clean it with anything aggressive or abrasive. We paid a premium price for the cooker and the brand name and we expected something of better qu...Read more
ality. Of course, all of these faults happened AFTER it ran out of warranty so the retailer could not help us at all. Great when it was new but after 12 months not so great. Even though it is now 2 years old we are still using it even though it's a real pain in the butt as we can't afford to throw it away and buy a new one.Purchased in May 2021 for A$398.00.
4 comments
Philips S.Philips
Hi John, it's great to hear you were so pleased with the performance of the AirFryer, but we're sorry the unit developed several issues after two years. That's not supposed to happen at all, so we're ... Read more
glad you were already in contact with us. Having said that, it's very sad to hear we couldn't offer you anything as the warranty ran out already. Altogether, we can imagine your disappointment. Thanks so much for sharing your experiences here. Your feedback is very valuable as our product developers are always looking for ways to improve our products. Kind regards, The Philips Australia TeamWow! Thank you so much for your very non helpful response, you didn't even bother to read my post properly, I said it started to fall to pieces after only 12 months NOT 2 years, it's now just about fit only for the tip.
Philips S.Philips
We apologize for the misunderstanding, and that you did not find our response helpful, John. Unfortunately, the situation being as it is, there is not much more we could do about this on our end, sinc... Read more
e the warranty period had run out when you reached out to us. We've made sure to forward your input to our product developers, and if there's anything else you'd like to share with us, please feel free to do so. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Amazing mini oven!
This is such a great item to use in the kitchen it’s like a mini portable oven that works much faster and is cleaner and easier to use. It allows a great variety to be cooked I’ve made crunchy prawns, crispy vegetables, beautiful fish and am keen to try baking in it. It can be put in the dishwasher which is great to be able to clean as well and doesn’t take away any flavour of the food cooked
Purchased in April 2021.
1 comment
Philips S.Philips
Hi there,
We appreciate you taking the time to share this with us. :) It sounds like you and your Airfryer are a match made in heaven! Let us know if there is anything we can assist you with alright?... Read more
Kind regards, The Philips Australia teamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Philips Airfryer XL compares to other Air Fryers
Know better, choose better.
Tracey
- 2 reviews
Great Purchase
I've been deliberating whether to purchase an air fryer for over a year and decided to take the plunge when this was on sale. I definitely don't regret it as we use our air fryer everyday if not every second day. I would consider this a medium sized air fryer, perfect for a couple. It's brilliant for cooking frozen foods and we have cooked steak and pork belly in it. Efficient, quick and time saving! My only qualm would be that there is a slight oil smell which spreads but other than, no regrets in my purchase.
Purchased in April 2021 at Myer Online Store for A$300.00.
1 comment
Philips S.Philips
Hello Tracey, thank you for sharing your positive and enthusiastic review about the Avance Collection AirFryer here! We are happy to hear you are also happy with your purchase, as well as being able t... Read more
o cook up some delicious dishes. For the oil, we recommend removing the access while using the appliance, so that the smell will be less. Hopefully, this will help.Similar opinion? Write a review on ieatwords.com.au!
BSLNORTH SYDNEY
- 4 reviews
Time to look for a cheaper alternative
I use it frequently. 2 year warranty expiring in 2 days. Now it's changing the temperature and timer on its own. $300 for 2 years not good value for money.
Purchased in April 2021.
1 comment
Philips S.Philips
Hi there,
Thanks for reaching out to us about this and for bringing this to our attention. We can imagine this is not at all convenient and we'd like to look into this. Would you mind contacting our ... Read more
colleagues at 1300 363 391? If the unit is still in warranty, then they should be able to help you out still. Or at least help you with troubleshooting tips.Similar opinion? Write a review on ieatwords.com.au!
motherbSouth East Queensland, QLD
- 4 reviews
Beyond our expectations
•How satisfied are you with the food produced in this air fryer?
Extremely satisfied, it is better than expected
•What sort of food do you usually cook using this air fryer?
Anything that would normally be deep fried or roasted
•Is this product easy to use and clean?
Very easy to use and clean
Would definitely recommend this product
Purchased in December 2021 at JB Hi-Fi Retail Stores for A$169.00.
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The reviewer stated that an incentive was offered for this review
sonyahmareeSouth East Queensland, QLD
- 7 reviews
- 1 like
EXCELLENT ITEM
So we purchased this Airfyer not really knowing if we could expect it to really be as good as it says. Well we were blown away. Not only does this amazing cooker make the best crunchy chips (I was so happy it was true) but they cook so much faster because it cooks the underside at the same time. They tasted amazing but also and one of the best parts, the kitchen wasn't like a sauna from a hot oven. I love it. Only things i wish is that the basket was a bit bigger and that it was easier to clean up behind the element. It would be great if they c...Read more
ould come up with one that the element was removable. But for the cooking, wow it is great. We cook chips, pies, popcorn etc. I also cooked a rolled stuffed turkey roast last week. I was worried it would be dry but omg it was delicious! My husband was shocked it could cook something like that so well. I was given a Bellini Airfyer as a gift recently. I didn't need it and was going to return it but figured i'd try it out as it has a basket that is at least a quarter larger. Also it has the air flutes cut into the sides as well so we figured even better cooking right? Hmmm well no. It didn't even cook underneath so it took longer. So I still had to turn the food over. NOT in the Phillips, it cooks from the bottom as well. I will never stop using this item. I use it every single day. Even just to reheat things like pizza or chicken etc. Thanks for a great product, I have always purchased Phillips brand and the quality of this item is just more proof of why I keep choosing them.Purchased in March 2021 for A$369.00.
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seekyouPerth, WA
- 4 reviews
Great product
We use this almost everyday. Great product, has never let us down.
Such a great variety of foods can be cooked in this air fryer. Easy to use and even came with a recipe book.
Purchased in May 2021.
1 comment
Philips S.Philips
Hello there, Seekyou. Thank you for your review. We're happy to see that you are enjoying our Airfryer. You could always explore our Airfryer recipes online in order to find new, additional recipes! Y... Read more
ou can find them on this site: https://philips.to/2Bap8gZ. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Stevoasked
Hi guys, i have had my air fryer a couple of years.The fan made some funny noises and now it has stopped spinning.Is it stuffed or can i tighten it from the inside?
1 answer
Philips S.Philips
Hi Ley,
Thank you for your inquiry about your Airfryer XL. We are sorry to hear that it has been producing strange sounds, and has eventually stopped spinning. We can imagine the disappointment this may have caused you, as you have enjoyed using it for a couple of years. We would like to see how we can help. One reason that may have caused the unusual noise is that there may be something loose inside the Airfryer. This then, should be sent to us for repair.
Please contact the following numbers to schedule your appointment: 1300 363 391 (Mondays to Saturdays from 7:00 am until 7:00 pm) in Australia and 0800 658 224 for New Zealand. Please allow some time to process the call due to the current circumstances.
Have a wonderful week!
Kind regards,
The Philips Australia Team
Serafin P.asked
smc diode value for D1 and D2 busted parts for Philips Airfryer XL Digital HD9240/90 (Black)
1 answer
Philips S.Philips
Hi Serafin,
Thank you for your question. Should you be facing any issues with your Airfryer, please feel free to reach out to our product specialists on 1300 363 391 (Australia), or 0800 658 224 (New Zealand). They'll be happy to look into it for you.
Kind regards,
The Philips Australia Team
Charlie B.asked
Just bought the XL HD9240 and seen there is grill plate accessory which i was wondering if on my model is the handle interchangeable to use this accessory?
1 answer
Philips S.Philips
Hi Charlie, thanks for taking the time to reach out to us here with your question. In order to assess compatibility of an accessory with your Airfryer, we do require a bit more information. Therefore, it would be great if you could reach out to us on one of our social media platforms (Facebook, Twitter @PhilipsCare). Our colleagues there are available 24/7, and that way pictures can be included in the conversation as well. Alternatively, you could reach out to our colleagues on one of the following numbers:
AU 1300 363 391
NZ 0800 658 224
We hope to hear from you.
Kind regards,
The Philips Australia Team
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Philips S.Philips
Hi Kelvin,
Thank you for taking the time to leave us a review about your Airfryer. We are sorry to hear that your machine has not been performing well after 2 repairs. If you find the time, we kindl... Read more
y ask you to send us in a private message, the product details (model and serial numbers), along with your proof of purchase and contact details. We will then investigate further.