Product Quality
4.6 (1,347)
Return Claim MadeYes (36) · No (1,370)
Shipping
4.5 (1,059)
Rates and Fees
4.6 (358)
Job Satisfaction
4.6 (378)
Timeliness
4.5 (401)
See the Best Photo Printing Services in 2023 as rated by Australians on ieatwords.com.au.

Reviews

1,753 reviews
Happy Wanderers
Happy Wanderers South East Queensland, QLD

Great memories

We used 120page 26x33 book for our first ocean cruise with another cruise line. The cruise was fantastic and this book perfectly captured the many enjoyable moments of our adventure. Thank you Photobookshop for prompt efficient service.

Julie B
Julie B Murray Region, NSW · 3 posts

Special memories made into a keepsake

My much loved mum passed away and after her memorial service I made a keepsake from her funeral. It contained the booklet, her eulogy, speeches made by family and the guest book. I also included pictures of paintings and poems she did. A special keepsake of a dearly loved mother, grandmother, sister and friend. The finished product was amazing. We received it promptly which enable me to show other family members and we have the ability to now reorder for other family members who would also like one. Thank you Photobook Shop. I have been using your service for many years and also love the end product.

Kath
Kath South East Queensland, QLD · 2 posts

Excellent staff

Gold in your customer service extremely helpful. Very helpful and patient with me.

Gal
Gal Sydney Surrounds, NSW · 4 posts

ANOTHER AMAZING BOOK - THANK YOU!

As usual, my latest photo book is sensational. From grandchildren memories, family history, travelogues to promotional books for my ceramic business, every book I've ever done with you has been perfect. They're so easy to prepare with excellent photo clarity. I just wouldn't risk my precious photos to anyone else. Thank you Photbookshop for making these books so accessible to everyone.



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A Humphrey
A Humphrey

Bulk Order success

A big thank you to Erin for all of the assistance with my bulk order - I asked lots of questions and took a while in my replies. But nothing was too much trouble and I really appreciated all of the help. I can't wait to share these very special photobooks in memory of my dad, with his siblings when we travel overseas later this year. Thanks so much, Erin.

Jeanette
Jeanette Western Australia · 10 posts

Treasured photos brought to life

The pictures were clearly print. Nice presentation. Bueatiful book of memories. Will use again

Pat
Pat Perth, WA · 4 posts

Family recipes

The recipe book turned out really great, it is a Gift for my grandson of family recipes.



Tanya Jaceglav
Tanya Jaceglav

Love the affordable service of photobookshop

Great easy to use professional high standard. I do my grandson a birthday book each year and he treasures them

W.Scott
W.Scott

Printing quality

I was happy to receive my recent photobooks in a timely manner. The red tones in both books were very strong. Pinks and orange clothing looked almost red and skin tones were much too orange.

Photobook Shop
Photobook Shop · 

Hi Wendy,
Thank you for the review and sorry to hear about the issue with your photobooks. Please email us at [email protected] so we can assist you further with this.

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Raelene
Raelene · 2 posts

Very happy.

I took a chance at making a photo collage on canvas. It worked better than expected. Thank you.

Faye
Faye Greater Melbourne (Metropolitan), VIC

Excellent customer service

Thank you Erin for your help in processing my urgent request for multiple copies of my photobook. Much appreciated.

EV Telopea
EV Telopea · 2 posts

Thanks Erin for your prompt attention

After many successful projects recording my holiday photos using Photobook Express, I ventured into making a photobook for multiple copies to be printed as an historical reference for the members of our small community. Erin from PhotobookShop made the whole process flow smoothly from our first to final proofing and eventual printing of 90 copies. Our community members are delighted with the book, the quality of the paper, the colour and clarity of all the photographs.

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Dalby Duo
Dalby Duo South East Queensland, QLD

Photo book by Photobook Shop

All the photo books I have had printed have been fantastic - beautiful print quality and paper bring my photos to life. The special offers make the price of products very competitive and result in good value for money. The program is easy to use and offers the ability to either use set templates or manipulate both text and photos to particular layouts preferred for each page. My daughter and her family loved the book I made for them.

Wendyand N.
Wendyand N. New South Wales

Photobook Club / Photobook Shop - 5 stars!!

A five star rating to Photobook Club / PhotobookShop for a job well done! Instead of our normal 2 or 3 copies of a simple family album, we decided, for the second time, to use Photobook Club to produce a larger (but still limited) print run of one of our historical publications. Using Photobook Club we get both full colour and hard cover for a price unachievable via our normal commercial printery. The Photobook Club software is equally adept at handling a mix of text and photos as it is at presenting just your family or holiday snaps. And to cap it off, team leader Erin made the task of obtaining a quote for 25 copies and then ordering / paying for / uploading the project a totally seamless undertaking. So easy!!

Sal
Sal Sydney, NSW · 2 posts

Hard Cover Photo Book

i love our recent Outback Adventure picture book i created with Photobookshop, amazing quality. Always recommend this company i have ordered so many different products and am happy with each one.

Sheryl
Sheryl

Yes, this works!!!!

I tried the Layflat Photobook design for my latest Photobook, and am very happy with the finished product. It feels loop quite luxurious, with the premium paper, I would recommend it.
Love being able to easily see the whole photo easily displayed in the book.

Adler
Adler

best book ever

Book color and print best ever. Pictures came out clear and crisp.

Carolyn
Carolyn Northern Region, NSW

5 stars fir photobookshop

Photobookshop is fantastic.
I've been buying the books for some years now and cannot recommend them more highly, the quality is professional in every way, recently I had a problem sending my completed book, BEN G was great he was very tolerant in helping and guiding me through the troubleshooting process, it was difficult for me as I'm not good at IT, Ben was super patience, and helpful, we succeeded after a few days of sending emails back a forwards.....I was so happy that BEN G solved my problem..I thank him as his effort was appreciated....looking forward to receiving my book. Five stars out of five

Shez
Shez South East Queensland, QLD · 4 posts

beautiful books

beautiful books, easy to make, very affordable, fast service, recommend to all my friends

Helen M
Helen M Hunter Region, NSW · 3 posts

Calendars

beautiful good quality calendars for gifts, photos looks great and recipients were thrilled

Jennifer K.
Jennifer K. · 3 posts

High Quality Product

I have been using Photobookshop for years now and they never fail to deliver an exceptional product

Ulrieke Kethel
Ulrieke Kethel Mid North Coast, NSW

Vivid colours

Wonderful printing and quick delivery right to our door. I have bought some more books already

Used to love my Santa Fe
Used to love my Santa Fe The Mallee, VIC · 2 posts

Great product

I gave my son the voucher for fridge magnets as a Christmas gift.
They are very happy with the quality and standards of the magnets, which makes me very pleased as the gifted.
I would definitely use this company/product again either as a gift or for personal use.

Chloe
Chloe

Top Class Product. 100 page PhotoBook

The book is well worth the time, effort and money to create such a masterpiece. The app is very user friendly, and if you do have a problem it is quickly rectified through the Helpdesk.

Keryn
Keryn

Perfect!

5th photo book and could not be happier. Great price, easy to organise online. Previously on a computer and now on an iPad … a happy customer.

TomG
TomG Metropolitan Adelaide, SA

Fantastic Memory

Bought a 100 page 28x22 photobook for a really good price, then created a very special piece of memorabilia which included over 600 photos. The quality of the pics reproduced by Photobookshop was terrific; clear and colourful irrespective of the sizes. And being able to use the program which was installed on my computer made the task of compiling my book so much easier. Thank you to all those involved in helping to create a fabulous photo book of our trip to The Kimberley Region. Cheers, Tom.

Pam
Pam Metropolitan Adelaide, SA · 7 posts

My 1st attempt and I'm pretty impressed

Very happy with the whole process. Back in the old days I'd print my photos (300 a year) and pop them into albums....I stopped doing that when I went digital...and rarely looked back at them. Now since I've made one book successfully I will continue to make them as a way to show off my annual pictures.
So many choices from colour backgrounds, frames, fonts etc...make choosing hard BUT this makes your photo book personal.

Highly recommend trying it once...I think like me you will make more.

Sarah
Sarah South East Queensland, QLD · 2 posts

Easy to create and flexible to get the product I wanted

This was my first time making a photo book. So I downloaded the software and built it on my computer over the course of a week (as I chose a 30x30cm book with 120 pages.
Software was easy to use, gave some great templates to start me but then also allowed me to completely customise both text and photos.
Upload was easy and even impatient me was surprised by how quickly the finished book was delivered.
Fantastic product which met my expectations and some.
Really recommend!!

JT R.
JT R.

Photo jigsaw; slow delivery & average quality.

Ordered a photo jigsaw weeks before Xmas.
Unfortunately it didn't turn up in time to give as present on the day
The quality was also pretty average. Cutting of the pieces is quite rough.

Overall I wouldn't rush to buy from them again.

Photobook Shop
Photobook Shop · 

Hi JT,
Sorry to hear about the issue with your order and for the delay over Christmas. Please contact us at [email protected] if you require any further assistance.

AHGJC
AHGJC Canberra 2600, ACT · 7 posts
 · Verified

Once you get the hang of it....

Great quality photobook and a great way to keep your photographic memories. The formatting can be a little tricky to begin with but once you get the hang of it its easy to create great books.

Tassie Traveller
Tassie Traveller

Excellent product!

We love our Photobook as a way of preserving memories. Quality is good and time frame great. Software easy to use.

Tess Newton
Tess Newton South East Queensland, QLD

Reynolds Photobook

I would have to say that the quality and presentation I received my book was very well done and of great quality material. I would highly recommend this company for and photo service you choose.

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Silver
Silver Brisbane · 7 posts

Photobook was lovely, postage extremely slow

The photobook looks great and I'm really happy with it although the couriers they use are extremely slow.

Liz
Liz South East Queensland, QLD

Great photobook

Great service and great Photobook. I have done many photobooks with them and have been very happy. Let’s hope we can have many more trips and photobooks!

Janine J.
Janine J. Darling Downs, QLD

A wonderful book of memories

My Photobook is just how I wanted it and Photobookshop did a wonderful job. I am giving it to my husband for his birthday on Sunday as it contains many family memories. I am sure he will be delighted.

Peita
Peita South-Eastern Region, NSW · 6 posts

Extensive delays in receiving the book

I received the phonebook 5 weeks after I submitted it. Customer Service including the Supervisor and Manager were aware of the delay and made no effort to speed up the process.

Photobook Shop
Photobook Shop · 

Thank you for bringing this to our attention. We’re sorry you had a bad experience. Can you please provide me your mobile number so we can contact you.

Sarah
Sarah

Good value product

Very happy with the quality of my photobook as well as the delivery time. Faster and better than expected and a very reasonable price

Annmarie
Annmarie · 4 posts

Would not recommend

I have been waiting 6 weeks for 2 framed prints, phone calls and emails and online chat help has got me no closer to finding out what the delay is with my order. "I will get back to you " is the standard reply - and the support ticket was closed....or I have to sit on the phone for almost a hour while they check with production, to be told the order will be sent out today ( a week ago ) and it was not. Waste of money and huge disappointment as the prints were to be gifts...I feel ripped off!

Photobook Shop
Photobook Shop · 

Thank you for bringing this to our attention. We’re sorry you had a bad experience. Can you please provide me your mobile number so we can contact you.

Annmarie
Annmarie · 
Photobook Shop
Photobook Shop · 

Hi AnnMarie,
I believe you have had numerous emails with our customer service manager. She will contact you again in regards to your order.

Maria D.
Maria D. · 2 posts

An absolute FRAUD. Terrible timeliness

I purchased a voucher in Groupon for a canvas print at Photobookshop. It has been 60 days and I have not received the print. There is a 7 day promise to deliver once you placed the order but this is not true. They even do not have the courtesy to advise you about the delay when they miss the 7 day promise. I did a follow up on the 33rd day of waiting and 27 days later I am still waiting and have not receive the order. I might not receive my order despite paying extra. This is not worth your time and money - an absolute fraud.

Photobook Shop
Photobook Shop · 

Hi Maria,
So sorry to hear about the issue with your order. Please email us at [email protected] so we can get this sorted for you asap.

Perriko
Perriko · 4 posts

Don't deliver and waste my time

Ordered a book and was told it would take 4-14 business days. After a month I rang them to find out why it still hadn't been shipped but was showing "in production" in the "Track my order" link. I was told it was nearly finished and would be shipped by the end of the week (2 days). A week later I emailed their support desk with the same query and was told 2 days later that it was "in production" ("track my order" already told me that). In the mean time I have received 20 promotional emails from Photobookshop urging me to hurry and put another order on before their SALE ends! (I haven't sent them 20 emails urging them to hurry and deliver my previous order before my patience ends!).

Photobook Shop
Photobook Shop · 

Sorry to hear about the delay with your order. Please email us at [email protected] so we can look into this further for you.

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