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Reviews

3.9

413 reviews
5
(187)
4
(121)
3
(35)
2
(17)
1
(53)
  • Build Stage
    • Post-Construction (196)
    • Mid-Construction (5)
    • Pre-Construction (4)
  • Customer Service
    4.0 (139)
  • Site Admin
    4.4 (121)
  • Timeliness
    4.4 (121)
  • Structural Integrity
    4.6 (116)
  • Plumbing & Waterproofing
    4.5 (115)
  • Electrical & Lighting
    4.4 (116)
  • Flooring
    4.5 (115)
  • Transparency
    4.2 (108)
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Honest Review

Honest Review

  • 2 reviews
  • 1 like
  • Verified customer

Stay away from them!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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Marilyn A.

Marilyn A.South East Queensland, QLD

  • Verified customer

Finished home

published

BA 00061263 Overall we are happy with our new home. Building supervisor, was very thorough in ensuring work was done to their standards, although the site was left in a mess at handover. Our issues relate more to some design flaws and the inability to correct or change and the high cost of making changes. House started ahead of time and therefore finished early. Unfortunately, we have been left with additional costs to remove excessive amounts of concrete left on our block (enough to have had a floor for a shed).

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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The reviewer stated that an incentive was offered for this review

  • Verified customer

Very Professional Build!

published

My new house was built within 7 months and the quality of the house was very good, although there was only one small problem with the door. The staff members are very helpful and kind, they helped me solved all of my issues. The cost was also way less than what I have expected.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
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Jeanie P.

Jeanie P.South East Queensland, QLD

  • Verified customer

Good finishes, although a stressful experience and could have been better.

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2022
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Clint

ClintSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Thankyou, Great Experience

published

We recently had our home built by plantation homes, We can not thank our building supervisor Chad enough, Chad was fantastic to deal with throughout the entire process. No request was too hard for chad.
We can not appreciate the trades that are employed by plantation enough, our home was finished to a top quality. The build was finished before the expected completed date which was such a bonus.

Would gladly build again.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
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Lizzy P

Lizzy PTingalpa

  • 2 reviews
  • Verified customer

Amazing build, Stress free and straight forward - no hidden costs or unexpected surprises!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
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  • Verified customer

Second Time great experience

published

This is the second time I built with Plantation Homes that I am so happy with it again. Start with the good experience with display home consultant Justin. The building progress is on time.Site supervisor Travis is very helpful with all my questions and fix little things after handover efficiently.
The quality of the house as is very good. I choose the plan after viewing all display homes, that let me make decision much easier.
I love this journey with Plantation Homes.

Build StagePost-Construction

The reviewer stated that an incentive was offered for this review

Siddhi Padia

Siddhi PadiaSouth East Queensland, QLD

  • Verified customer

Brilliant new home and stress free process and co-operative customer service

published

This is the second time we built with Plantation and we absolutely love both our homes. Their designs are fantastic, and quality is very good. They provide what we have agreed. Our site supervisor, Brendon Barney, was a super star. We have been delivered what has been promised.
Just be careful to read each and everything in your contact. Make sure that you have everything in writing from the salesperson as well when asking very initial stage questions on standard inclusions.
It was absolute stress-free process for us now and even before 10 years as well. We absolutely love dealing with Planation.

Build StagePost-Construction
Construction End DateMarch 2020

The reviewer stated that an incentive was offered for this review

David G.

David G.South East Queensland, QLD

  • Verified customer

Excellent Customer Service, Build Quality & Overall Experience

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
Construction End DateMay 2020
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Brad R.

Brad R.South East Queensland, QLD

  • Verified customer

Brilliant New Home, Stress Free Construction

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
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Maggie

MaggieSouth East Queensland, QLD

  • Verified customer

Our dream home-Plantation homes

published

We saw a plantation homes years ago and decided to built our one! We loved our house! Just beautiful and surely is our dream home. Our site supervisor Karl is a super star!! Thank you for making the building phrase so smooth and worry-free! Thank you! Would also like to mention our amazing Tiler Marco! What a beautiful job!
Very happy ! BA 00050672

Site Admin
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJanuary 2020
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  • Verified customer

Great building process from the start

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
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Mark

MarkSouth East Queensland, QLD

  • Verified customer

Exceptional Process from start to finish!

published

Plantations process from start to finish was exceptional.
Excellent facility to create your dream home.
Highly knowledgeable staff help achieve our house goals.
Building came in under estimate.
Smooth building process and very helpful Foreman.
The finish of our home was great and only minor touch ups required prior to our handover.
overall a great experience building our first home.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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Gurtej singh

Gurtej singhSouth East Queensland, QLD

  • Verified customer

Plantation Homes is good.

published

Plantation Homes is an excellent for their standard and the finishing quality of the house. It is a pleasure to have Brendon as our site supervisor with very friendly and professional behaviour who helped us a lot. We got very interesting and great promotional offers to build a house. I got some troubles as well while dealing with a team. They need to improve their internal communication while we go through different sections because lack of communication takes more time to finish.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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Wayne

WayneSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Building Approval/ Council Number 00060758 - 5 Juana Lane Rochedale

published

Plantation Homes were excellent to deal with. The sales process was handled very professionally by Simon Milson and the building process met all expectations. A special mention for Peter Faulkner who was the site supervisor on our build. He was extremely professional and very responsive to all our enquires/ issues.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2022
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Nina

Nina

  • 2 reviews
  • Verified customer

Highly recommend

published

We chose Plantation Homes to build our home. A decision we are so happy with and wouldn’t hesitate to build with them again or refer to friends. The process is easy, albeit a bit too lengthy during the admin phase. We did make some major changes though so it was nice to see Plantation quite flexible and willing to accommodate our requests. The construction phase is amazing, it’s fast, exciting and amazing to see your plans come to life. We had a fantastic site supervisor, and any errors where promptly rectified. We would recommend Plantation homes to anyone looking to build.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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Jodie C.

Jodie C.South East Queensland, QLD

  • Verified customer

Dream House - built to perfection

published

WOW, from initial tender to completion, the Plantation Homes team were fantastic. Tender stage with Tayla J. took no time at all due to her expertise and knowledge, through to the colours and electrical team and finally contract.
Our building Supervisor Taylor C. was very efficient and made sure the workmanship & quality was A1, with our total build time coming under the contract build time, we could not be happier.
We have been in our home now for 4 months and love every minute.
We would definitely build with them again, should we ever build again

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2022
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Shelley from Salisbury

Shelley from SalisburySouth East Queensland, QLD

  • Verified customer

Very painful...But worth the pain in the end

published

Pre-Construction phase was just terrible. Very clunky, inflexible, with much duplication of effort and very poor communication.

Construction phase was excellent. Site supervisor was superb. Very responsive, nothing was too much trouble, he kept the tradespeople on side and accountable. Finished home is beautiful. I love it!

Post Construction has been seamless, Plantation still helpful after handover.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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The reviewer stated that an incentive was offered for this review

Wirtu

WirtuSouth East Queensland, QLD

  • Verified customer

Our First Perfect Home

published

Plantation Homes built our first perfect home. We are so lucky and thankful that we were able to build with Plantation Homes.
We received the highest level of luxury inclusions and the quality of build and workmanship is also next to none.
Our construction supervisor Chad Oversluizen was a delightful person to work with he was able to complete our home well ahead of schedule by 2 months or so, and we were able to get into our well before Christmas.
Chad was one the best person to work with excellent advisor.
We strongly recommend plantation homes to everyone without a doubt it will be the best decision you could make in building your home.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
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  • Verified customer

Wouldn’t do it again

published

The entire admin process was the most stressful part of the entire build. The moment you remove any cost they try and add it somewhere else. The paperwork goes through about 5 different hands and no one in the office knows or cares about it. The build process however was awesome couldn’t ask for a better supervisor. Permit (00062409)

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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The reviewer stated that an incentive was offered for this review

Page 1 of 21

Questions & Answers

Dal J.

Dal J.asked

Can you change the floor plan of plantation home, the outline remains the same, just some room configuration changes want to make?

1 answer
Marilyn A.
Marilyn A.

You can change some things but everything comes at a cost. Make sure you know all their costs upfront. We found it difficult to get a firm price on some things and our build cost several thousand more than our original contract. For example, we did not want gas appliances and the exchange cost was quite excessive - we could have purchased the electric appliances at a retail store for the extra cost charged, but we did not get credit on not having installed a gas line or on the gas appliances. Some things we could not understand. The communication side of things was quite difficult as they have their systems in place and they won't deviate.

nickluu73

nickluu73asked

We are thinking to knock down and new build with Plantation Homes in Brisbane. Is there any thing I should know. Thanks

4 answers
Marilyn A.
Marilyn A.

Our build went well but be aware that you need to sort out every detail before you agree. We had a few variations we weren't happy with and also expected features we saw in the display home that we didn't get. We were told later they were upgrades and these things were not mentioned during consultation process. We have been left with a lot of waste concrete on site that we have no means of moving so be sure everything is clear upfront. Double check desired window sizes so you can buy standard curtains and blinds. We are having to pay to get custom blinds as standard ones from Spotlight won't fit. The early stages of planning and appointments is extremely slow and communication is lacking. However we have ended up with a lovely home and everyone who sees our home really loves it. Interestingly, we have had a number of tradies doing further work on our home and most agree that Plantation do build a nice home. We have compared our home with other builders and we do feel we have a quality home. Hope this helps.

Honest Review
Honest Review

I won’t recommend them. Bad communication, staff changes too often and post construction support is nil. We had several issues and still struggling to get any help from them. Being a big builder they don’t care once last instalment hits there account!!

nickluu73
nickluu73

which areas/location of Plantation Homes did you engage

Rod L.

Rod L.asked

We have been very pleased with our Plantation Home which is in the Western Suburbs of Brisbane. It is now about twelve years old. It has two covered verandas on either side. We were thinking of building a room over the footprint of one of the verandas to provide an additional bedroom and en-suite to the upper level. We were wondering whether Plantation has any comments on this idea and whether they do this type of work or if not have they any recommended builders who could do this work.

No answers

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