Reviewer Photos & Videos
Awesome customer service and prices
Store was easy to navigate, Larry was tremendous to deal with. I cannot make other comments as I won’t get the sofa for 15-17 weeks which is disappointing though understandable
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Penny WattPerth, WA
Friendly service at Myaree Plush
After coming into the store a few times I knew the exact sofa I wanted and after meeting with Melissa who was extremely friendly and helpful I bought my first sofa. Can't wait for it to arrive.
1 comment
Plush Sofas A.Plush Furniture
Hi Penny,
Thank you for sharing! Hope you enjoy and look forward to passing on your kind words. ... Read more
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Kelly N.Perth, WA
Worst Quality Worst Experience Ever No Warranty Service - Don't Buy
We purchased the Newport Modular Sofa and it arrived in July 2022, by September 2022 feathers were coming out, the cushions sagged, it became extremely uncomfortable.
I am an interior designer and have brought many many sofas (lots of cheap ones too) and never have I seen something like this.
I made a warranty claim in September and we are now in February - 5 months on and it has not been fixed.
No time frames have been adhered to and just hear excuse after excuse. I am now starting a claim with the ACC for investigation. I can see there is ...Read more
other customers on here who purchased around the same time as me and are having the same issues. The Sofa was expensive and quality of product and service has not been delivered. I have held off doing a review as was hopeful it would be rectified. Pictures attached are before and within a few months. I would never ever buy a Plush product again but I am determined to make sure they uphold their warranty claim.Similar opinion? Write a review on ieatwords.com.au!
Juliet C.Perth, WA
Easy to communicate with, sales reps were not pushy, overall a comfortable experience.
The store would benefit if more effort were spent in creating more engaging settings for your sofas.
I am pleased with the design and quality of the products I can see.
A little more attention to detail with the correct items on the quote would have helped me ordering the product online via my account, I was unable to change the left and right online as it was incorrect in the quote.
Online sales rep was helpful and clear.
1 comment
Plush Sofas A.Plush Furniture
Hi Juliet,
Thank you for taking the time to share on your overall Plush experience. We appreciate your feedback and look forward to passing on your great feedback. ... Read more
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Great service
Larry provided us with great, friendly service. Showed us the options to suit our area. Would highly recommend visiting the Myaree store and dealing with Larry. We now are waiting for our delivery of our new modular couch.
1 comment
Plush Sofas A.Plush Furniture
Hi David,
Thank you for your feedback! We will be sure to pass your appreciation on and look forward to your next visit. ... Read more
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ClaudiaPerth, WA
Fabulous service from Melissa. She helped me choose the perfect sofa and fabric. Excellent service.
I am looking forward to delivery at this stage but the buying experience was very good. The store was easy to find and park. The service by Melissa was great, helpful without being pushy
1 comment
Plush Sofas A.Plush Furniture
Hi Claudia,
Thank you for sharing on your overall experience with our Myaree Showroom. We are glad Melissa was able to assist in helping customize your perfect fit. We are sure she will appreciate your kind feedback.... Read more
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Wonderful service from Larry
Always dread the shopping for anything big experience! Not so at Plush. Larry was helpful, friendly and not pushy at all. Had a great and easy time ordering our new sofas. Came home and decided we wanted to add a Snuggle Sofa, rang Larry and it was done in minutes. Highly recommend
1 comment
Plush Sofas A.Plush Furniture
Hi Dale,
We are so pleased to hear that you received wonderful service from Larry. We will pass your appreciation onto him. Thanks for recommending us!... Read more
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Garry and Sylvia
- 2 reviews
Purchase of new lounge suite
My wife has been searching for a new suite with recliner chairs. She tried the Cameo incliner sofa in the Myaree store and we returned the next day to test it. Lauren explained the functions of the sofa, covering options and delivery time. We placed our order for a 2 seater incliner and 2.5 seater small fixed sofa that day. The order was fully explained and verified including the cooling off period, delivery options, protective treatment and final payment terms. the store was light and bright and very welcoming.
Lauren was very confident in explaining the in and outs off the workings of the suite we were about purchase.
1 comment
Plush Sofas A.Plush Furniture
Hi Garry & Sylvia,
Thanks for sharing! It is great to hear that our Sofa Specialist was able to answer any queries you had regarding your order. We will be sure to pass your kind words on to the team and hope you look forward to delivery.... Read more
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Maria
- 3 reviews
Very helpful and knowledgeable
Melissa was so helpful and knowledgeable, which made my choice easier.
Highly recommend plush Myaree. Melissa was very helpful when it came to choosing the right fabric for my new couch.
1 comment
Plush Sofas A.Plush Furniture
Hi Maria,
We are so pleased to hear of Melissa's invaluable assistance when choosing a cover for your sofa. We will be sure to pass your appreciation onto her. Thanks for recommending us!... Read more
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2 Girls, 1 Couch.
I recently purchased a Zara sofa from the Myaree store. Melissa and Toni were very helpful and accommodating with the purchase, and they answered all of my queries and concerns. I would highly recommend the team.
1 comment
Plush Sofas A.Plush Furniture
Hi Sweta,
Thank you for sharing your experience with our Plush Myaree Team. We are pleased hearing of the amazing duo's assistance throughout the process. We will be sure to pass your kind words on to Melissa and Toni. ... Read more
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Just what we needed
The store was attractively laid out. Larry was extremely helpful and patient, and had a great sense of humour. Overall a very pleasant shopping experience. We highly recommend the shop.
1 comment
Plush Sofas A.Plush Furniture
Hi Beth,
Thanks for the recommendation! We appreciate your feedback in our showrooms ambience and layout. We hope you found the perfect fit for your lifestyle and look forward to passing on your feedback. ... Read more
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Good Experience
We dealt with Larry who was professional and very helpful!!
Our shopping experience second to none, given we own and operate hotels and buy a lot of furniture etc, i have dealt with lots of suppliers and companies over the years and found dealing with these guys easy and simple.
After looking at a lot of other furniture companies we settled on Plush because they not only had a quality product we liked, but also the warranty they offer was fantastic.
They provided information cards on each of the lounge suits we looked at that included measurements and even some pictures, which we thought was a very good idea.
We look forward to taking delivery of the lounge in a few weeks and seeing how it looks in the new home.
...Read more
1 comment
Plush Sofas A.Plush Furniture
Hi John,
Thank you for sharing your glowing review with us. We are thrilled hearing that Larry has exceeded your customer service expectations. We look forward to sharing your kind words with the team. ... Read more
We would love to see your stunning new addition on our Plush Instagram page @plush_think_sofas. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
CarynPerth, WA
- 2 reviews
Can’t wait for it to arrive
Great customer service. After discussing what I was looking for in a new sofa
Toni had an enormous amount of knowledge and patience. After three visits and lots of fabric choices I finally bought my lounge suite after a year of looking. Toni just made it a pleasurable experience. Can’t wait for it to arrive. Thanks Toni.
1 comment
Plush Sofas A.Plush Furniture
Hi Caryn,
Choosing your new staple piece can be a difficult decision. We are glad our Sofa Specialists was able to assist throughout the process and that you finally have a new Plush Sofa. ... Read more
Hope you enjoy! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Zara PetitePerth, WA
- Verified customer
Fantastic Service
Larry provided me with outstanding service, was patient and assisted me with measurements and drawings. He sent emails confirming quotes and went through the warranty and all the booklets he gave me.
1 comment
Plush Sofas A.Plush Furniture
Hi there,
Thank you for sharing with us! We hope your sofa is the perfect fit you were looking for. ... Read more
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Patricia ButsonPerth, WA
- 3 reviews
Loved it. Just what we were looking for.
The store is very well set out and easy to manoeuvre and see all the furniture. There could have been a bigger range but I realize you can adjust configurations to suit. One of the reasons I chose from the store was because of the good quality.
1 comment
Plush Sofas A.Plush Furniture
Hi Patricia,
Thank you for sharing on your Plush experience. We appreciate your feedback on the layout of our Myaree Showroom and will be sure to pass on your kind words to the team.... Read more
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TASPerth, WA
- 3 reviews
Service was great.
Larry was a knowledgable and friendly sales person. We haven't received our couches yet but the initial store experience was very positive. We can't wait for our furniture to arrive.
1 comment
Plush Sofas A.Plush Furniture
Hi TAS,
We are happy to hear of Larry's great assistance at our Plush Myaree Showroom. Hope you enjoy!... Read more
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JulesPerth, WA
Excellent customer service by Larry
Very knowledgeable salesman and very patient with us. Spent time taking us through fabric choices and various configuration options. Larry was happy to get out the measuring tape and help us with the dimensions we had to work with
Very personable
1 comment
Plush Sofas A.Plush Furniture
Hi Jules,
Thank you for sharing your Myaree Showroom experience. We are pleased to hear of Larry's excellent service and look forward to passing your kind words on to the team. ... Read more
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JenPerth, WA
Very helpful nice staff
Went into the store numerous times as I was unsure if the color to choose, the staff welcomed me every time and I was well informed about all aspects of the plush quality and warranty. Very happy with Lauren and loved her warm approach.
1 comment
Plush Sofas A.Plush Furniture
Hi Jen,
Thank you for sharing on your Plush experience. We are sure you will love your new addition!... Read more
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Happy with the service, felt well informed about our purchase.
Happy with the service, felt well informed about our purchase. Went into the store this morning as a family to find a leather couch with chaise and sofa bed to replace our current couch. Lauren assisted us with helpful information and directed us straight to the couch we were to purchase later on when returning to the store on the same day.
1 comment
Plush Sofas A.Plush Furniture
Hi Cameron,
We are so pleased to hear that you felt so well informed by our showroom staff - we hope you love your new sofa! We will pass your lovely feedback to Lauren. ... Read more
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No pressure
No pressure when looking around.
Larry very helpful when I approached him and quickly gave a quote when asked with no fuss.
I returned the next day to complete sale and paperwork was again quickly completed.
Looking forward to receiving my sofas.
1 comment
Plush Sofas A.Plush Furniture
Hi Jenny, we are glad to hear of your recent visit to our Plush Myaree Showroom. It is great to see you didn't miss out on finding your perfect fit and that you are now awaiting delivery. Many Thanks!
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
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Plush Sofas A.Plush Furniture
Hi Rae,
Thank you for sharing! We appreciate you kind words and are glad to hear that you can't wait to receive delivery. We will be sure to pass on your feedback. ... Read more
Warm regards, Plush Think Sofas