Signed up for a 30 day trial. Less than two weeks into the trial, Regus debited my Credit Card for the next month's subscription. Won't cancel it. Refers to terms and conditions requiring 30 days written notice of intention to cancel Slippery outfit.

applying service agreements. Hidden costs, fees and very dodgy practices. I would definitely not recommend this company or to enter into an agreement with them.

Horrible customer service! Billing issues and getting charged for optional services that was put on your bill without ever asking you was my problem with them for the first 7 months of my one year contract. Incorrect responses from the reception and help desk made the situation very frustrating. Do not rent an office from these guys even if they are the last office rentals on planet Earth!

I would choose zero star if I can, don't use them, bad service, a lots of hidden charges, don't give your deposit back- I been waiting for more than 6 weeks for the deposit to be refunded...

My contact number for the office at Bondi Junction was disconnected for a month and a month's credit was being processed. I wanted to cancel my service and they are insisting I pay until the end of February. DO NOT WORK WITH THEM EVER.

Thank u everyone.. i was about to sign up with Regus but now as i seen the reviews, i will never

These people are hopeless - and bordering on fraudulent. Bond has been withheld for over 3 months with no response. Charges imposed upon departing their premises are outrageous. If you are looking for premises - seriously consider avoiding these people at all costs. If I could have awarded a "negative star" - I would have !

I wish I could give negative stars. Signed up for a $60 per month contract for 2 years. Few months in, they started taking out over $140 a month out of our credit card. This is an ongoing issue and I am fuming. They seriously need to be investigated and criminally charged.

We did everything contractually correct. They took over $400 as a cleaning fee when we finished the lease which you would think would guarantee your bond back. Still waiting on our bond back after providing them with our account details 3 times. No taking it to ACCC and going legal.

Regus... if I read those review earlier, I could completely avoid it. They are trying to steal your money whenever possible. I open membership for co-working space for 1 month only (as stated on their website duration 1month), but actually they automatically renew your membership for an additional month, which means no matter when you canceled your membership, they charge you an additional month. I never saw such a disgusting trick elsewhere... Scam Scam Scam...

We have been chasing our deposit money refund for 1 & 1/2 years now and they are still stuffing us around. They say they'll pay (after multiple emails, phone calls and escalations), then they don't and we're back to square one. I have never experienced such utter incompetence at any other place in my working history. Avoid like the plague!!!

We were over charged, then informed they use an overseas company. They would not return over charged amount. Extremely bad service, they are dishonest and will not look after you when they make a bad error which they did to us!

So we are renovating our office and the team moved in to Regus Ultimo as a space for those who don’t want to work from home. What a dump. Just went in today and found a Chinese lady offering massages has moved in to one of the spare offices next to several of ours in Regus on the same floor. Like really???

Had a great person to show us through the place and during our stay they were very helpful. Unfortunately that is where the service ended. Our time there was in March and over three months later, yet to receive our bond back. Also received an invoice for two things we were not even made aware of. Use of kitchen and IT. None of this was mentioned to us. Also, asked about how we receive Qantas Points and they said they would take care of it, now they are telling me without proof I won't get them. No after sales service at all.

Regus are the worlds leading provider in office space so they must be doing something right. They are VERY transparent. Everything is in the terms and conditions you are provided for when you sign on. Everyone needs to stop complaining it is not Regus' fault you don't read what you sign. It's all there and you are made aware before you sign up for an office. I've been a Regus customer for years and they've never been a problem for me. In fact, they do everything they can to keep me here. The girls at reception are always lovely. 99% of these reviews here are just ridiculous and completely not true.

I signed up with the understanding that they would always answer my phone with my business name. This only happened when the Wollongong Call Centre answered. But what I wasn't told was that my calls would also be answered by their Chatswood Office. They never answered with my business name and it confused my clients and potential clients. Often times the phone was not even answered. I lost a chunk of my business.

Now, a month after I terminated, they have debited me for another months service and trying to take another month. And I cant get past the receptionist who keeps "escalating" my request to stop taking my money!

Stay away from REGUS!!!!!