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Rinnai Avenger 25 / 25Plus Questions & Answers (page 7 of 7)
Avenger 25, Avenger 25Plus133 questions from our users
wishieasked
Hi there
We have an avenger25TRE and it seems to emit strong fumes. We have had it for about 6-7 years now. I'm wondering if the new Avenger 25 models have been modified to emit less toxic fumes or are they the same as the older models?
Thanks
2 answers
I am not sure about this but my avenger which I only purchased recently does emit fumes now and then. Hope this helps
Thanks a lot for your reply Andrea. If the newer models appeared to emit fewer or no fumes, we would have bought the newer one. Think we'll keep the older one. It certainly warms our large, open living area.
Hose problemasked
Hi, I had my heater on "GAS ECON AUTO OFF" mode. The "AUTO OFF" was flashing. What does that mean? I changed it to" GAS ECON AUTO OFF MODE" and it worked fine.
Also it's rather confusing trying to work out which mode to use.
How do I decide which one to use, there doesn't seem to be any outlines in the book as to which mode to use.
Regards
Grant
1 answer
Rinnai A.Rinnai
Thanks for your question. We recommend calling our friendly technical staff who will be able to explain the different functions of the heater. They can be reached on 1300 555 545.
marks1807asked
I have a rinnai avenger 25 rce671tr that has just had its jets changed from natural to lpg but now it runs for 60 seconds and then shows fault 18. Anyone know why?
1 answer
Rinnai A.Rinnai
Thanks for your question Marks1807. Error 18 normally indicates a lack of gas to the unit. If it has been recently been converted we would recommend having the gas plumber who performed the conversion, return to check gas supply to the unit and there are no blocked points. We have a technical help line on 1300 555 545 who can also advise on areas they can check when on site.
carolmc7asked
Rianne Avenger Natural gas convection heater does not seem to have a thermostat even when set at 19 it the room temperature is at 23 degrees too hot for us. It continues to keep our open plan Villa at 23 degrees It never never turns itself off warm air continues at all times. Why???
1 answer
Rinnai A.Rinnai
Thank you for your question Carolmc7. We have a technical team as part of our National Customer Administration department and they will be able to help you with your enquiry. They can be contacted on 1300 555 545.
Jodieasked
Hi just wondering what are the main points that a person servicing my heater should be looking at? I don't want to get ripped off Tia
2 answers
Hi Jodie. I've no idea sorry. Got to book mine for a service as showing error 13 again.
Rinnai A.Rinnai
Hi Jodie, thanks for your enquiry, we recommend calling our National Customer Administration centre on 1300 555 545 and our technical team will give you what we recommend.
Pang Gunawanasked
Just about to use the rinnai avenger (have been using it for 5 years
just suddenly it says " lock "
PLease adviise to unlock?
Thanks
Pang
1 answer
Rinnai A.Rinnai
Thank you for your enquiry.
From your description it sounds like the lock function on the heater has been activated.
To deactivate the Lock function press both the Up and Down buttons simultaneously for 3 seconds. The Lock indicator will go out to show that the Lock function is no longer active. The Lock function can be deactivated at any time in this manner.
Our customer contact centre an be contacted on 1300 555 545 if you require further assistance.
cag1010asked
What's the difference between the avenger and avenger plus?
2 answers
The Avenger 25 plus has an electric element that can pump out an extra 2kW of heat. It’s perfect for those really frosty mornings.
Rinnai A.Rinnai
Good afternoon, the main differences between the units is The Avenger 25 plus has a separate electric element and fan that can produce an extra 2kw of heat. So will heat approx. 15-20m2 more than the Avenger 25 (depending on location very cold – mild).
You can view the specifics of both heaters at www.Rinnai.com.au or by calling our friendly staff on 1300 555 545 with option 1 for our sales department to discuss further.
Ang105asked
Does the fan on the Rinnai 25 Avenger use a lot of electricity. Can I turn it off somehow(fan only) Is there a low option as it seems to be full on all the time and I have to switch it off. There is probably a simple explanation sorry
3 answers
Hi
The fan stays on as that is what draws the cold air thru the system then pushes out the hot. Minimal power used and won't work without.
Lower your thermostat and turn economy mode on, then once room is at temperature it will tick away quietly maintaining temperature.
Thank you so much for your quick response much appreciated. You have made a non technical girl very happy
Yep, turn the temperature to the room temp (or lower) or put in Economy, that does the trick. My Electricity bill was normal after 2 months of having my new heater. However I just opened my 1st gas bill and nearly had heart failure - $181 more than this period last year! My old Rinnai died and was under-rated (in size) for the newer house so I thought getting a bigger unit would make it need to work less, plus it is rated relatively well, seems I was wrong. I'm off to go turn my heater down now...
Sue WAasked
My rinnai avenge 25 keeps going into 12 mode and turning itself off is this common as its the second one Ive purchased. I took the first one back after 3 days as it was doing the same thing.
Steven withersasked
What dose code 18 mean on my rinnai avenger 25 plus
simoneasked
I have a rinnai avenger 25 heater but I have moved to a house with no natural gas. Is there an adaptor I can purchase to use with lpg gas bottles or do I need a new heater?
1 answer
I'm not 100% sure, but I think you would be able to. A friend did something similar in reverse when they had a BBQ that was on LPG and they moved to a house with natural gas. Check with a retailer you should be able to get some type of adapter.
74vgasked
How do I uninstall/ detach the rennai 25 avenger from the gas outlet? The portable heater is in the lounge and I want to put it away during summer.
1 answer
It unscrews from the wall connection, similar to a gas BBQ. Simply unscrew from the outlet and obviously disconnect from the power too. The floor connection wont release gas once the connection attached to the heater is removed.
Dan4444asked
How do I unlock my heater?
2 answers
Just press the up and down arrow at the same time and hold for a bit you will hear a lil beep and you will see the lock symbol disappear. Hope this helps
hold the lock button for around 10 seconds, i think. Should be in the manual. I don't have the heater, i ended up returning it.
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