Rinnai Avenger 25 / 25Plus Questions & Answers

Thank you for the question Greg, there should be a fault code showing when the heater switches off which can give an indication as to what the problem is. Once you have this fault code our technical team will be able to help you further. They are available on 1300 555 545 option 3.

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Rinnai Australia

Thanks for the question R shaw, we would recommend talking to our Technical Help Desk on 1300 555 545 option 3 and they may be able to help you further.

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Rinnai Australia

Hi Abbey,

Thanks for the question, we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3).

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Rinnai Australia

Thank you for the question Gwen M. Please contact our Technical Help desk on 1300 555 545 option 3 for further assistance.

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Rinnai Australia

Thanks for the question Jason M,

Please contact our Technical help desk for further assistance on 1300 555 545 option 3.

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Rinnai Australia.

Thank you for the question Jason M. Please contact our Technical Help desk on 1300 555 545 option 3 for further assistance.

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Rinnai Australia

Thanks for the question Roy E, as there are several variables to consider in answering this question we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3).

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Rinnai Australia

Thank you for your enquiry Amel, has the heater been serviced recently? We do recommend with any gas heater that they are cleaned and serviced every 2 years to ensure optimum safety and performance. You can book a service via the Rinnai website here, quoting any error codes that may appear on the LED screen:

https://www.rinnai.com.au/support-resources/online-service-booking/

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Rinnai Australia

Thanks for the question Sue B, we would recommend contacting our Sales Department to discuss this matter further. They can be reached on 1300 555 545 (option 1).

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Rinnai Australia

Thanks for the question Gavin D, we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3).

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Rinnai Australia

Thanks for the question BenLee, we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3.

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Rinnai Australia

Thanks for the question Rga, we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3) or alternatively by emailing [email protected].

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Rinnai Australia

Thanks for the question Jay M, we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3).

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Rinnai Australia

Thanks for the question carole, we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3).

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Rinnai Australia

Thanks for the question David B, we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3) or alternatively by emailing [email protected].

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Rinnai Australia

Thanks for the question SAM, To deactivate the Lock function press both the Up and Down buttons simultaneously for 3 seconds. The Lock indicator will go out to show that the Lock function is no longer active. The Lock function can be deactivated at any time in this manner.

Thanks for the question SAM, To deactivate the Lock function press both the Up and Down buttons simultaneously for 3 seconds. The Lock indicator will go out to show that the Lock function is no longer active. The Lock function can be deactivated at any time in this manner.

Thanks for the question Montechel, has the heater been serviced recently? We recommend all gas appliances are serviced every 2 years to ensure optimal safety and performance. A build up of dirt and debris on the fan can cause excess noise.

The fan on the unit is automatic and set by the heater depending on the output required for the temperature selected, this cannot by overridden.