Read also:
everdure neo buddy flat plate white knight ultra pave heavy duty stirling reverse cycle air conditioner taste the difference air roaster harvey norman victa 16" ultralite cut and catch lawn mower brunnings weed and feed how to use
Rinnai Avenger 25 / 25Plus Questions & Answers (page 4 of 7)
Avenger 25, Avenger 25Plus132 questions from our users
Chamboasked
Have avenger 25tr, used conversion kit 90198813 to convert to lpg - unable to reset pressure - comes up with right symbols but unable to change pressure setting. Any ideas?
1 answer
Rinnai A.Rinnai
Thanks for the question Chambo, there are a number of different conversion kits for different models of the Avenger heater. We would recommend calling our Technical Help Desk on 1300 555 545 (option 3), with the full model and serial number of the unit (RCE...) and the team can confirm you have the correct conversion kit and troubleshoot the issue you are having.
dan848asked
I have moved from NSW to SA with an Avenger 25 (converted to LPG). I have now discovered that in SA portable gas heaters putting out more than 18MJ must be flued. Any such thing as a flue kit?
No answers
C.B.asked
I have recently bought used ng avenger 25 .heater starts and runs without any codes, has clean filters .problem is it heats without turning off. eg indicated room temp prior to start 25 c press start req temp set to 19c heater fires up and raises room temp .never shuts down ?? do not have a remote .why is it SO ?? Don't really want the, "take it to somebody "answer .Would like to know the cause first. Thanks Colin
1 answer
Rinnai A.Rinnai
Thanks for your question Colin. The Avenger 25 Plus portable heater is thermostatically controlled and will switch off once desired temperature is achieved. For further information on your unit please contact our Technical helpdesk on 1300 555 545.
vinodasked
Hi Team,
I have an old Brivis Buffalo 20 gas ducted heated system . It runs for 25+ years and now damaged the valve. Could you please advice which model is best to replace the old model?
1 answer
Rinnai A.Rinnai
Thanks for the question Vinod, there are a few more details needed to confirm the best replacement. Our sales team can help on 1300 555 545 or via our [email protected]
Judith Hasked
My grandson has put the lock on my rinnai avenger 25 and I don't know how to take it off as I looking after them at my daughter house while they are away. Any help? thank you
2 answers
Unsure. Never had this issue. Should be in your instructions. Sorry, we have just moved and my instructions are packed away somewhere.
Rinnai A.Rinnai
Thanks for the question Judith, the lock on the Avenger can be released in the following way:
To deactivate the Lock function press both the Up and Down buttons simultaneously for 3 seconds. The Lock indicator will go out to show that the Lock function is no longer active. The Lock function can be deactivated at any time in this manner/
nickasked
how much does the av25sn heater weigh?
Markasked
I have the RInna Avenger 25, got its services last week, the up arrow to put temperature up is not working now, the down arrow works, now I can't get the temperature up to heat room up. Any help?
1 answer
Mine comes with a remote control. Might be worth getting one to use this function if you don't have one, it'll be cheaper than getting a new one or getting it serviced. You might also be able to get it working on a universal remote control or your phone as a remote.
Galihasked
Hi..my Avenger 25 won't set on Low mode, everytime I set it on Low it will turned off after few minutes. Does anyone know what's wrong with it?
Thanks
1 answer
Hi Galih, mine doesn't have a high or low setting, only a temperature control where you push the arrow up and down buttons to change the temperature, we have ours set at 22, this is perfect for us. There is a re-set button perhaps try that?
Daniel Casked
Ive just bought this model today and have it running for 6 hours in my living room . 10m x 10m and 2.9m high on max gas+electric but have not been able to get any higher then 18c . Is this model suitable for my area or is there a issue with this model restricting me achieving a higher C. ?
I was able to seal the room off to keep the heat in, i also have insulation in the room and its a double brick house in Perth WA
1 answer
We have a 25 and also have a very large family/dining/lounge area and it heats it with ease. What did you have your temp set on ??
Lorin Rosemary Hillasked
We have a Rinnai Portable Unflued Gas Convection Heater Avenger 25.Inblazen on back of heater is written ONLY FOR USE WITH NATURAL GAS. Used in Perth/Heathridge area. Can it be used in the Manurah area?
Thank-you, Rosemary.
1 answer
Rinnai A.Rinnai
Thanks for the question, if the property in Manurah has natural gas you will be able to use the heater as is. If it is LPG you will need to convert the existing heater to the new gas type. Your local gas company should be able to tell you the correct gas type in the area.
Estelleasked
Hi, I have a Rinnai Dynamo 15 which uses natural gas piped into the home upstairs. I have on a couple of occasions now woken up with severe headaches after being exposed to the heater the night before. Could there be a problem with the gas fitting in the wall or with the heater?
I also have another Rinnai Convector 516TR down stairs. It also uses natural gas piped into the house I have not used this heater for extended periods yet and have not experienced any problems.
1 answer
Rinnai A.Rinnai
Thanks for the question Estelle, it is difficult to diagnose where the issue lies but we would highly recommend having the heaters service to ensure they are running safely for you.
Rameshasked
I have recently bought the Avenger 25 plus natural gas heater. However after using it for a month there seems to be a very strong carbon/kerosene type of smell. Could something be faulty? Please advice. Thanks Amutha
1 answer
Rinnai A.Rinnai
Thanks for the question Ramesh. Usually this kind of smell indicates something in the environment where the heater is located has a strong odour. This smell runs through the heater over the heat exchanger which alters the smell. Things like strong cleaners, air fresheners, perfumed candles and paint can all have this effect.
To rid the heater of the smell you can run the heater at a high heat for 1 hour which will burn off what is on the heater. It is important to make sure the room is well ventilated before trying this, keeping a window open etc.
If you would like to discuss this further we have a technical help desk that can be reached on 1300 555 545 option 3.
Coni84asked
Our Rinnai Avenger 25 plus gas function had recently stopped working in the morning, only the electric function works. An error number of 18 displays on the machine. As the day progresses the gas works fine. Is there a reason this is happening and a way to fix it?
1 answer
Rinnai A.Rinnai
Thanks for the question, error code 18 indicates the Thermocouple has failed to read the prescribed temperatures during the 1st eighty seconds of operation. If the unit is an LPG model we suggest checking the tanks and check air filters are clear. If this does not stop the error codes we would suggest a general service to inspect and diagnose the issue.
Nasrullah mohammadyasked
how we can turn of the child lock?
1 answer
You press the up & down arrows simultaneously until you hear a beep. The lock button should go on. On the 25 it only stop turning it on though, not off i.e kids can still turn it off.
Aimee Bristowasked
When on electric mode our heater keeps turning off and shows an error code of 60. Can you let us know a way of fixing this? Thanks
1 answer
Rinnai A.Rinnai
Hi Aimee, thanks for your question, an error code 60 on an Avenger means the electric element is open circuit. This will require a service call to fix.
Rachasked
Hi what is the year of manufacture for this model please?
2 answers
The brochure has 2014 on it however we purchased it 2016. Can't find a date on the heater.
Rinnai A.Rinnai
Thanks for the question Rach. On the heater there will be a silver sticker which has the model and serial number of the heater. The serial number will give you the month and year of manufacture of the unit. For warranty purposes we would use the purchase date as the first day of warranty.
Annaasked
I have a renai 25 plus it's 2 yrs old, I turned it off today and later this afternoon I couldn't get it to turn on. It comes up with a key on the display. Can u help please? Regards anna
1 answer
Rinnai A.Rinnai
Hi Anna, thanks for the question. It sounds like your child lock has been activated. To switch it off press the up and down arrow together for around 3-5 seconds. The 'lock' indicator should no longer be displayed and you will be able to use the heater as normal.
Lisaasked
Hi, we have the avenger 25 natural gas model and have recently moved to a new house which runs on LPG gas cylinders. Do we need to do anything to the heater? It connects as normal to the new house gas points? many thanks,
Lisa
2 answers
Yes, the heater must have the LPG kit fitted (by a professional service agent).
Rinnai A.Rinnai
Thanks for the question Lisa, the previous poster is correct, the heater will require conversion to be able to use it on LPG. The kit can be ordered at any Rinnai stockist.
RichardNasked
Hi Guys, my Avenger 25 (LPG) ignites and heats even when he set temp is LOWER than the room temperature. For example, set temp = 16 degrees and room temp = 19 degrees. When I turn the heater on, it ignites and blows out hot air. Is this correct and is there a simple explanation and solution? Many thanks
Richard
2 answers
It has two heat levels, Lo and Hi. Set at 16 with room at 19 it will be on Lo.
Not sure, but when it is first turned on it seems to start up on Hi for a couple of minutes before cutting back to Lo.
Rinnai A.Rinnai
Thanks for the question RichardN, it will depend on the model of Avenger 25 heater you have and only the Avenger 25 plus is thermostatically controlled and will cut out when reaching temperature. If this is the model you have, a service call may be required.
JRGasked
Takes to long to heat room it use to speed up when on high and heat house quick and cycle off now it justs runs non stop. Any ideas?
1 answer
Rinnai A.Rinnai
Thanks for the question JRG, if the heater hasn't been serviced in the last 2 years we would recommend this as a first step, as there might be a build up of dust and debris affeting the running of the unit.
Other Gas Heaters
Rinnai Dynamo 15
4.3(23)Rinnai Energysaver FT Series
3.9(35)Omega Altise Brigadier
3.5(41)Rinnai Granada 252
4.3(16)Paloma PJC-15FR
5.0(1)Rinnai Enduro 13
4.4(9)Regency FG39
4.9(9)Paloma PG-851S
4.7(3)Gasmate Deluxe Patio
4.0(1)Rinnai Cosyglow 650
4.7(3)Rinnai Capella 18Plus
5.0(5)Other Gas Heaters
Rinnai Dynamo 15
4.3(23)Rinnai Energysaver FT Series
3.9(35)Omega Altise Brigadier
3.5(41)Rinnai Granada 252
4.3(16)Paloma PJC-15FR
5.0(1)
Related Articles
The best kitchen appliances in 2020!
Whether you love or loath being in the kitchen, our community of reviewers have determined that out of almost 5,000 appliances on ieatwords.com.au, these are the best available!
Nathan S.1 May 2022Best Fridges and Dishwashers in 2020!
These large kitchen appliances are the backbone of your kitchen, meant to last you many years. The initial cost of a fridge or dishwasher is high, so to make sure you're not buying a lemon, here are the best fridges and best dishwashers of 2020. Our reviewers have provided detailed ratings for important factors to consider when choosing a refrigerator or dishwasher, such as Noise Level and Internal Layout.
Wendy Z.12 May 2022
Listing monitored by Rinnai representatives.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.