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Rinnai Avenger 25Plus AV25PSN (Natural Gas, Silver) Questions & Answers
8 questions from our users
Rob Aasked
My heater keeps turning off, how do I cancel the timer?
No answers
Bob Weisselasked
I have a Rinnai avenger 25 plus heater and am wondering if I can fit a flue kit, I do not think this heater came with one as an extra.
1 answer
Rinnai A.Rinnai
Thanks for the question Bob, the Avenger heater is a flueless heater only and is not designed to have a flue attached.
Daniel Casked
Ive just bought this model today and have it running for 6 hours in my living room . 10m x 10m and 2.9m high on max gas+electric but have not been able to get any higher then 18c . Is this model suitable for my area or is there a issue with this model restricting me achieving a higher C. ?
I was able to seal the room off to keep the heat in, i also have insulation in the room and its a double brick house in Perth WA
1 answer
We have a 25 and also have a very large family/dining/lounge area and it heats it with ease. What did you have your temp set on ??
Rameshasked
I have recently bought the Avenger 25 plus natural gas heater. However after using it for a month there seems to be a very strong carbon/kerosene type of smell. Could something be faulty? Please advice. Thanks Amutha
1 answer
Rinnai A.Rinnai
Thanks for the question Ramesh. Usually this kind of smell indicates something in the environment where the heater is located has a strong odour. This smell runs through the heater over the heat exchanger which alters the smell. Things like strong cleaners, air fresheners, perfumed candles and paint can all have this effect.
To rid the heater of the smell you can run the heater at a high heat for 1 hour which will burn off what is on the heater. It is important to make sure the room is well ventilated before trying this, keeping a window open etc.
If you would like to discuss this further we have a technical help desk that can be reached on 1300 555 545 option 3.
Bruceasked
Hi folk,
My Rinnai 25plus heater display incorrect - Current temperature at 23 degrees on these cold mornings. All is working ok. Suspect the thermostat is fault and service maybe required ... need to save afew pretty pennies for that. =)
But does anyone know what i can try to resolve this in the mean time?
Much appreciated n thanks in advance.
Bruce
1 answer
you can blow the device out with compressed air this allows for dust that has accumulated during months sitting not being used to be removed and the device may be more beneficial ask the local plumber if they have a gas fitters ticket it generally costs around 25.00 dollars Australian for a check and blow
Habibasked
Hi My name is Habib.
I need advice to purchase the proper Rinnai gas heater from my lounge room and kitchen. It is a large area. Approx. 8 m length x 5 m width x 3.6m height. What is the suitable model to provide adequate heat during cold weather?
Thanks.
[email protected]
2 answers
Habib, this heater is perfectly suitable to heat a space of this size. I used it in a house with a similar sized living area no problem at all. Kept us all very toasty in winter. I have the Avenger 25. Best regards
Rinnai A.Rinnai
Thanks for your question Habib, the Avenger 25 plus heater should be sufficient for the area you are describing however there are heat loss factors that may need to be taken into consideration. We would recommend using the heater selector on the Rinnai Australia website to see all the options available. The selector can be found at http://www.rinnai.com.au/heating/heater-selector/. If you have any further queries, please do not hestitate to contact our sales staff on 1300 555 545.
Jayasked
Why Avenger 25 plus heater is not going beyond 19 degree to the set heat temperature?
2 answers
Rinnai A.Rinnai
Thanks for the question Jay, there could be a number of factors as to why the unit is not heating beyond 19 degrees. The area being heated may be too large for the heater, there may be an issue with the thermostat or the temperature reading. Has the heater been serviced regularly (every 2 years)? If not the heater may just need a general service to improve its efficiency. A service call would probably be required to identify the issue.
Thanks for your reply. I bought the heater last Sunday and its placed in my lounge room and it's medium in size.
Gazzaasked
When the unit is on I can hear the fan all the time. Is this normal?
1 answer
Rinnai A.Rinnai
Thanks for the question Gazza. During the heating cycle the fan always operates, the only exception is the 25 Plus with the auto off function selected and when the desired temperature has been reached, the burner will shut down and then after cooling the heater the fan will also shut off.
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