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Rinnai Avenger 25Plus AV25PN (Natural Gas, White) Questions & Answers
3 questions from our users
Steveasked
We purchased the Rinnai Avenger 25 a couple months ago. We have had a few occasions where we smelt some gas, but in the last 2 days it has become much worse.
I've checked the gas connection, and it's locked in, so not sure what ould be causing this.
How can we test the heater is working properly and is safe to use.
No answers
SDL75asked
Our Natural Gas Avenger 25Plus is only a couple of years old but has really started to emit a gas-like stench. I've cleaned the filters etc but it's almost unusable as I am worried about poisoning my child. Is it faulty?
No answers
Coni84asked
Our Rinnai Avenger 25 plus gas function had recently stopped working in the morning, only the electric function works. An error number of 18 displays on the machine. As the day progresses the gas works fine. Is there a reason this is happening and a way to fix it?
1 answer
Rinnai A.Rinnai
Thanks for the question, error code 18 indicates the Thermocouple has failed to read the prescribed temperatures during the 1st eighty seconds of operation. If the unit is an LPG model we suggest checking the tanks and check air filters are clear. If this does not stop the error codes we would suggest a general service to inspect and diagnose the issue.
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