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18 questions from our users

Josh Al
Josh Alasked
Avenger AV25L (LPG, White)

I have a Rinnai Avenger, can I connect directly to gas bottle inside a living area?



2 answers
Rinnai
Rinnai A.RinnaiSend a private message
Ash123
Ash123

Don’t do that
Read here regarding safety guidelines when using gas heaters

https://www.betterhealth.vic.gov.au/health/healthyliving/gas-heating-health-and-safety-issues



Jennifer
Jennifer asked
Avenger AV25L (LPG, White)

Can my Rinnai Avenger 25 plus Gas and Electric Heater be converted to Natural Gas, bought 2022 for LPG, moving into new abode with Natural Gas.

3 answers
Ash123
Ash123

Many gas units can be converted from LPG to natural gas, however it dependsp on the model and availability of parts. It is best to contact Rinnai, with your model numbet and see what they advise
https://www.rinnai.com.au/contact-us/

Jennifer
Jennifer

Thanks Ash will do.

Rinnai
Rinnai A.RinnaiSend a private message
Abbey
Abbeyasked
Avenger AV25L (LPG, White)

Hi i have rannai avenger 25 tre
Im moving to a new house but there is no gas pipe for it so can i use it only on electrical thanks

2 answers

Hello Abbey you would need a gas line from an lpg bottle i believe only the fan will work without gas so no heating without gas.
kind regards Steve

Rinnai
Rinnai A.RinnaiSend a private message
Jim Fisher
Jim Fisherasked
Avenger AV25L (LPG, White)

I have an avenger 25 running on natural gas.
Can this unit be modified to use LPG as we are moving to the country

3 answers
SSSuave
SSSuave

I can't say for sure but I think you can get it modified by a qualified gas fitter? Check this thread... /listings/rinnai-avenger-25-25plus-25-lpg-av25l/q-and-a

Rinnai
Rinnai A.RinnaiSend a private message

Thank you for the question Jim Fisher. Please contact our Technical Help desk on 1300 555 545 option 3 for further assistance.

Thanks,
Rinnai Australia

Ash
Ash

Gasrite 0425 241 945
Gasrite.com.au

marco
marcoasked
Avenger AV25L (LPG, White)

How do you turn back on when child lock on?

1 answer
SSSuave
SSSuave

My Avenger child safety goes on and off by pressing the up and down temp controls at the same time for 3 seconds.

Sheila
Sheilaasked
Avenger AV25L (LPG, White)

What economy use is best settings?

No answers
Renee
Reneeasked
Avenger AV25L (LPG, White)

Have a new AVENGER 25 connected to LPG, purchased from Harvey Norman as LPG compatible. Has been used only a couple of tunes but it puts out excessive gas smell. Any suggestions?

1 answer
GlennC
GlennC
Shane D
Shane Dasked
Avenger AV25L (LPG, White)

Friend just passed on a Finnair avenger 25 Tre lpg. Do I need to convert jets to run it on natural gas?

1 answer
Rinnai
Rinnai A.RinnaiSend a private message

Thanks for the question Shane D. You will need a conversion kit for the heater which you can order at any good plumbing supply company. This will need to be fitted by a qualified gas plumber.

Frank D
Frank Dasked
Avenger AV25L (LPG, White)

I have recently got a Rinnai Avenger 25 and i wanted to know how much and where i can get it converted to LPG? Thanks

1 answer
Rinnai
Rinnai A.RinnaiSend a private message

Thanks for the question Frank D, you can have the heater converted by any licensed gas plumber and you can order the conversion kit at any Rinnai stockist which you can find on our store locator here:
https://www.rinnai.com.au/store-locator/

Galih
Galihasked
Avenger AV25L (LPG, White)

Hi..my Avenger 25 won't set on Low mode, everytime I set it on Low it will turned off after few minutes. Does anyone know what's wrong with it?

Thanks

1 answer
PRB
PRB

Hi Galih, mine doesn't have a high or low setting, only a temperature control where you push the arrow up and down buttons to change the temperature, we have ours set at 22, this is perfect for us. There is a re-set button perhaps try that?

Lorin Rosemary Hill
Lorin Rosemary Hillasked
Avenger AV25L (LPG, White)

We have a Rinnai Portable Unflued Gas Convection Heater Avenger 25.Inblazen on back of heater is written ONLY FOR USE WITH NATURAL GAS. Used in Perth/Heathridge area. Can it be used in the Manurah area?
Thank-you, Rosemary.

1 answer
Rinnai
Rinnai A.RinnaiSend a private message
Aimee Bristow
Aimee Bristowasked
Avenger AV25L (LPG, White)

When on electric mode our heater keeps turning off and shows an error code of 60. Can you let us know a way of fixing this? Thanks

1 answer
Rinnai
Rinnai A.RinnaiSend a private message

Hi Aimee, thanks for your question, an error code 60 on an Avenger means the electric element is open circuit. This will require a service call to fix.

gary
garyasked
Avenger AV25L (LPG, White)

Hi, my gas rinnai heater still has a smell each time i use it. It's been 8 months and been used for a total of 10 hrs.
Is there anything that can been done?
PS: do have tons of ventilation, but this still smells.

2 answers
Rinnai
Rinnai A.RinnaiSend a private message
Barry Smith
Barry Smith

We bought ours last year and it had a smell at first, but not now, we use ours for about 5 hours every night.

jimmy
jimmyasked
Avenger AV25L (LPG, White)

Can you get a conversion kit to change from lpg to natural gas and where do i purchase one from?

1 answer
Rinnai
Rinnai A.RinnaiSend a private message
kni6508
kni6508asked
Avenger AV25L (LPG, White)

I have recently purchased an LPG Avenger 25. When it starts up it usually shows that the room temperature is about 20 degrees when its obviously about 14 degrees or less. It is in an open area with no other heat source. The room temperature indicator never seems to vary much, it usually shows either 19 or 20 degrees. Everything still works ok but its annoying because the set temperature then has to be manually adjusted higher than the room temperature for the heater to still heat & the fan to still operate on high. Is it just a faulty thermostat that needs replacing?

2 answers
Steve
Steve

I have the same problem

DOUG R.
DOUG R.

Same problem with my Capella 18Plus. Is this an inherent fault?

Hose problem
Hose problemasked
Avenger AV25L (LPG, White)

Hi, I had my heater on "GAS ECON AUTO OFF" mode. The "AUTO OFF" was flashing. What does that mean? I changed it to" GAS ECON AUTO OFF MODE" and it worked fine.
Also it's rather confusing trying to work out which mode to use.
How do I decide which one to use, there doesn't seem to be any outlines in the book as to which mode to use.
Regards
Grant

1 answer
Rinnai
Rinnai A.RinnaiSend a private message

Thanks for your question. We recommend calling our friendly technical staff who will be able to explain the different functions of the heater. They can be reached on 1300 555 545.

marks1807
marks1807asked
Avenger AV25L (LPG, White)

I have a rinnai avenger 25 rce671tr that has just had its jets changed from natural to lpg but now it runs for 60 seconds and then shows fault 18. Anyone know why?

1 answer
Rinnai
Rinnai A.RinnaiSend a private message
Ang105
Ang105asked
Avenger AV25L (LPG, White)

Does the fan on the Rinnai 25 Avenger use a lot of electricity. Can I turn it off somehow(fan only) Is there a low option as it seems to be full on all the time and I have to switch it off. There is probably a simple explanation sorry

3 answers
spookyluke
spookyluke
Ang105
Ang105

Thank you so much for your quick response much appreciated. You have made a non technical girl very happy

JC_1972
JC_1972
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