Rinnai Granada 252 Questions & Answers (page 2 of 3)

Hi Dan P,

Thank you for your question.

We would recommend contacting our technical help team on 1300 555 545 option 3.

Thanks
Rinnai Asutralia.

Hi Luke, the Granada unit has not been upgraded from the model number mentioned and it is still the current model. As a portable heater you will need the bayonet point to plug in the heater and the model will need to be a propane model to work if you are on LPG.

Thanks
Rinnai Australia

Hi Dan P, thanks for the question, the Granada 252 heater can be converted from Natural Gas to LPG. The conversion kit you need is part number 90178674. Most plumbing supply companies can order this in for you. As a manufacturer we do not have prices for the parts but we do recommend sourcing prices from different retailers.

Thank you
Rinnai Australia

Hi Sassy,

Thanks for the question. This heater is the same, a conversion kit is available through plumbing suppliers such as Reece Plumbing or Tradelink stores.

The conversion kits must be installed by a licenced Plumber/Gasfitter.

Thanks,
Rinnai Australia

Hi Sassy,

Thanks for the question, from the information provided the heaters manufacturing date is March 2013.

Thanks,
Rinnai Australia

Hi Shalini, thanks for the question. The flames should not be rising about the panel and there are a few things this could indicate. Firstly we would recommend ensuring you have the correct gas type for the heater as having the wrong appliance for your situation can cause this extension of the flames.

If this is correct, we would recommend booking a service call to check what is causing the issue. You can book on line here:
https://www.rinnai.com.au/support-resources/online-service-booking/

Thanks
Rinnai Australia

Hi Laine,

Thank you for your question.

The connection of the hose to heater is 3/8.

If you have any further concerns, please feel free to contact our technical help team on 1300 555 545.

Thanks
Rinnai Australia

Hi Ella Anderson, there is no price difference between the Natural Gas and LPG models of heater, we do recommend checking your local suppliers as as a manufacturer, we do not set a RRP.

Stockists can be found here:

https://www.rinnai.com.au/store-locator/

Thanks
Rinnai Australia

Hi Georgia Blake,

Thanks for the question, we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3).

Thanks,
Rinnai Australia

Thanks for the question George, we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3)..

Thanks,
Rinnai Australia

Hi Andy,

Thanks for the question, we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3).

Thanks,
Rinnai Australia

Thanks for the question Craig, the gas line for our portable heater range cannot be used with a portable gas bottle for safety reasons.

Thanks for the question Yang, if the heater has not been serviced recently, this may be needed to rectify the issue you are facing. We recommend all gas appliances are serviced every 2 years for optimum safety and efficiency.

Thank you for the question Elizabeth S. This is a spare part for the unit and can be purchased at your local Rinnai stockists. Please click on the following link to find your local store. https://www.rinnai.com.au/store-locator/

Thanks,
Rinnai Australia.

Thanks for the question des f. The Granada heater can be purchased for use on both Natural Gas and LPG but not both at the same time.

If you have a natural gas only unit you can purchase a conversion kit to run the heater on LPG. A licensed gas plumber will be required to install the kit.

Thanks
Rinnai Australia

Thank you for your question eva. The REH 252 UC Granada is a portable non-flued heater and is not associated with the Victorian recall. Rinnai products are not included in this recall. The date of manufacture of this unit can be found on the data plate. If any further information is required on this unit, please refer to the Rinnai website www.rinnai.com.au option heaters, option portable heaters.

Thanks for the review Nicolast, we would recommend having the unit serviced if this hasn't been done recently. The model details should be on a data plate on the side of the unit. Our service team can be reached on 1300 555 545

Thanks for the question Julie R. With this particular model of heater it is possible to run the heater without having the fan running. In this case you will only be getting the radiant heat from the unit, running the fan allows you to spread the heat throughout the room.

Thanks for the question Scotty D, if the unit is sized correctly and the correct ventilation is used in the room, condensation should not be an issue with the unit. If you require further information please contact our technical help desk on 1300 555 545.

Thanks for the question Kurrajong7, yes you can convert the Granada heater from LPG to Natural Gas. You will need a conversion kit which can be ordered at any Rinnai stockist. A licensed gas plumber will be required to convert the unit.