Rinnai Granada 252 Questions & Answers

Hi Laine,

Thank you for your question.

The connection of the hose to heater is 3/8.

If you have any further concerns, please feel free to contact our technical help team on 1300 555 545.

Thanks
Rinnai Australia

Hi Ella Anderson, there is no price difference between the Natural Gas and LPG models of heater, we do recommend checking your local suppliers as as a manufacturer, we do not set a RRP.

Stockists can be found here:

https://www.rinnai.com.au/store-locator/

Thanks
Rinnai Australia

Hi Georgia Blake,

Thanks for the question, we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3).

Thanks,
Rinnai Australia

Thanks for the question George, we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3)..

Thanks,
Rinnai Australia

Hi Andy,

Thanks for the question, we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3).

Thanks,
Rinnai Australia

Thanks for the question Craig, the gas line for our portable heater range cannot be used with a portable gas bottle for safety reasons.

Thanks for the question Yang, if the heater has not been serviced recently, this may be needed to rectify the issue you are facing. We recommend all gas appliances are serviced every 2 years for optimum safety and efficiency.

Thank you for the question Elizabeth S. This is a spare part for the unit and can be purchased at your local Rinnai stockists. Please click on the following link to find your local store. https://www.rinnai.com.au/store-locator/

Thanks,
Rinnai Australia.

Thanks for the question des f. The Granada heater can be purchased for use on both Natural Gas and LPG but not both at the same time.

If you have a natural gas only unit you can purchase a conversion kit to run the heater on LPG. A licensed gas plumber will be required to install the kit.

Thanks
Rinnai Australia

Thank you for your question eva. The REH 252 UC Granada is a portable non-flued heater and is not associated with the Victorian recall. Rinnai products are not included in this recall. The date of manufacture of this unit can be found on the data plate. If any further information is required on this unit, please refer to the Rinnai website www.rinnai.com.au option heaters, option portable heaters.

Thanks for the review Nicolast, we would recommend having the unit serviced if this hasn't been done recently. The model details should be on a data plate on the side of the unit. Our service team can be reached on 1300 555 545

Thanks for the question Julie R. With this particular model of heater it is possible to run the heater without having the fan running. In this case you will only be getting the radiant heat from the unit, running the fan allows you to spread the heat throughout the room.

Thanks for the question Scotty D, if the unit is sized correctly and the correct ventilation is used in the room, condensation should not be an issue with the unit. If you require further information please contact our technical help desk on 1300 555 545.

Thanks for the question Kurrajong7, yes you can convert the Granada heater from LPG to Natural Gas. You will need a conversion kit which can be ordered at any Rinnai stockist. A licensed gas plumber will be required to convert the unit.

Thanks for the question Sharon, as the previous member has suggested you do need to hold down the button for up to 15 seconds after ignition to ensure the heater has sensed the heater is lit. If it is taking longer than this to light, the heater may require a service call.

Thanks for the question Tim, if the heater has never been serviced, we would recommend this as the first step. There could be a number of reasons for the noise, the fan may need to be replaced.

Thanks for the question Ducky. We have conversion kits available at any Rinnai stockist (you can find your nearest one here: https://www.rinnai.com.au/store-locator/).

You will need a licensed gas fitter to convert the unit to LPG.

Thanks for the question Sean, Just as you cannot operate a gas BBQ or a patio heater with a cylinder attached inside a room or enclosure, you cannot operate a portable heater inside the same room as the cylinder.

The results will be catastrophic! High risk of explosion!

If you are located outside of Victoria you can have a bayonet socket, gas piping and cylinder installed (outside).

Thanks for the question Kiz, if the unit you are purchasing is a natural gas unit it can only be used with natural gas. You can purchase a conversion kit for the unit which would need to be fitted by a qualified gas plumber.