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ADAM REID
- 2 reviews
STILL NOT WORKING
Had 2nd Rinnai unit fitted friday 18th of oct under warranty by tech that rinnai organised
surprise! it does not work either. This one has a different fault to the first one, tech thinks there is a blockage
stopping the refrigerant so now we have a really expensive fan. maybe the third time will be the charm
Quality control might be a good idea to look into guys ?
Still not happy and its going to be 34 degrees on thursday maybe you could send me a couple of ice blocks .
When i get one that works i will write a better review until then thanks RINNAI.
Purchased in September 2021 at Harvey Norman.
1 comment
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ADAM REID
- 2 reviews
DO NOT BUY THIS PRODUCT
purchased the rinnai 8kw split system from harvey norman installed by the recommended installer. product was deemed faulty by the installer straight out of the box, tripping the safety switch as soon as the compressor turned on now having to agree to pay another $270 dollars to have rinnai tech to come out and inspect the faulty unit and being treated like we have done something wrong in the process, very poor customer service on rinnai's behalf . warranty process is a joke, i would never buy a rinnai prouct again in my life!
regards Adam ...Read more
Purchased in September 2021 at Harvey Norman.
1 comment
Rinnai A.Rinnai
Hi Adam,
We have sent a private message to discuss the matter further.... Read more
Thanks, Rinnai Australia
Similar opinion? Write a review on ieatwords.com.au!
RenoNorth Queensland, QLD
- 3 reviews
- 1 like
Great value and works well
Just had the Q Series 8kw system fitted. It works very well and is very easy to use. Has great features not found in some dearer brands. Looks good too
Purchased in August 2021 for $1,500.00.
1 comment
Rinnai A.Rinnai
Hi Reno,
We are pleased to hear your Rinnai Q Series 8kw Inverter Split System is exceeding your expectations.... Read more
Rinnai Australia pride themselves in having superior products and ensuring that our customers are satisfied with them and the service we provide. Thanks, Rinnai AustraliaSimilar opinion? Write a review on ieatwords.com.au!
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Rinnai A.Rinnai
Hi Adam,
We have sent a private message to discuss the matter further.... Read more
Thanks, Rinnai Australia