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Rinnai HSNRQ70B (7.0kW)
MattQueensland
- 7 reviews
- HSNRQ70B (7.0kW)
- Verified purchase
Very good value for money
Bought this 7.0kW system for an open living/dining room which is about 50 square metres. Throughout summer it performed very well, cooled down the entire living space within a matter of 10 minutes. Fairly quiet, nice looking design and was one of the cheapest air cons going around.
Purchased in November 2021 at Harvey Norman for A$1,264.00.
1 comment
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Chris LSouth East Queensland, QLD
Perfect
Was hesitant to buy this model but now glad I did, it works very well, only used cooling so far which is very good and easy to use. Very good taking humidity out of the air and quiet.wifi i excellent.
Purchased in January 2021 at Harvey Norman.
1 comment
Rinnai A.Rinnai
Thank you for the review Chris L. We are pleased to hear your Rinnai split system air conditioner is exceeding your expectations.
Rinnai Australia pride themselves in having superior products and ens... Read more
uring our customers are satisfied with them and the service we provide.
Similar opinion? Write a review on ieatwords.com.au!
Matt DSouth East Queensland, QLD
- 2 reviews
- HSNRQ70B (7.0kW)
- Verified purchase
Installed but wifi not working
Aircon cooling and fan works fine, no complaints there (as yet). But the Wifi control feature can not be configured or detected. I'll wait to hear back from Rinnai about any possible fixes, but I suspect the aircon is faulty. I use wifi-sniffing tools on my laptop and can't find any new wifi access point through which an aircon could be configured. Otherwise, the unit takes 30seconds to turn off once it has been running, which seems a little bit weird. Good thing about wall-unit is that it is smaller in length than equivalent sized units from other manufactures.
4 comments
Rinnai A.Rinnai
Hi Matt,
Thanks for your review. Can you please send your name, contact number along with mentioning this review to [email protected], so we can get a member of our service team to contact you. A... Read more
lternatively we do have a technical help line who can be reached on at no charge on 1300 555 545 (option 3).I already contacted your company service department 3 weeks ago via the online system Technical Product Information enquiry, AND via the Enquiry email address you mentioned above, and no one has bothe... Read more
red acknowledging the ticket or the email as yet. But, sure, I'll do it again as requested above and see if it gets a response this time around.UPDATE: Required iPhone from a Rinnai technician to get the Wifi control to connect and work. My 2x Android devices immediately showed the airconditioner on the system. I suspect that there is a basi... Read more
c issue with the AC Freedom software on the Android devices. This software issue really needs to be resolved to improve the apparent quality of the device.Similar opinion? Write a review on ieatwords.com.au!
Find out how Rinnai HSNRQ70B (7.0kW) compares to other Split System Air Conditioners
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Questions & Answers
Andrewasked
Hello, we are thinking about buying two HSNRQ70B from Harvey Norman, just reading the reviews there are some horrid reviews. Is it correct if there is a warranty issue the purchaser is charged a call out fee by a technician and might be waiting months for the unit to be fixed.
2 answers
I have no idea. But the company who sold you the unit usually is responsible for working with their supplier on warranty issues. Why not direct your question to the department of fair trade. I have the same issue with my solar panels. I have to pay travel $300 to get their technician out to replace a panel. I paid $66 in power this term....and my aircon goes all day and is usually turned off at 6pm.
Rinnai A.Rinnai
Hi Andrew,
Thank you for your question.
Rinnai Australia manufactures and distributes a broad range of home comfort products. Our brands include Rinnai, Brivis, APAC and Polo.
Our products are renowned for their quality and reliability, but in the unlikely event you wish to make a Product Warranty claim please refer to our website for full service warranty terms and conditions following the link provided - https://www.rinnai.com.au/support-resources/online-service-booking/
Thanks,
Rinnai Australia
Sue Casked
My 6mth old unit is suddenly not heating well. Air coming out is now only mildly warm but barely making a difference to house temperature . Previously warmed house well. Setting higher temp doesn’t make any difference. Fan is blowing but like a mild cool breeze. Set heating temp at 26 Room ran all night room temp only at 15 is only about 20sqm space.
1 answer
Rinnai A.Rinnai
Thanks for the question Sue C, we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3.
Thanks,
Rinnai Australia
Daveasked
Hi Rinnai,
A bit of an electrical question regarding this unit. Just curious if your 7kw Q series air con unit would require 15 amp wiring? Or can it be done with the standard 10amp wiring?
Thanks,
Dave
No answers
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Rinnai A.Rinnai
We are pleased to hear your Rinnai split system is exceeding your expectations.
Rinnai Australia pride themselves in having superior products and ensuring that our customers are satisfied with them and the service we provide.... Read more
Thanks, Rinnai Australia