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Reviewer Photos & Videos
fayeGreater Melbourne (Outer), VIC
- 9 reviews
Products and service
I just love this site easy to use items always on time offer Afterpay love the whole site so much too choose products from skin, hair and hair dryers and straighteners love love this site
1 comment
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Kristy H.Greater Melbourne (Outer), VIC
Ry perfect go to store for online hair and beauty products
Great range of quality products to choose from. Checkout is easy and super fast shipping. Ry is my new go to online store for hair and beauty products. I know I can get everything I need in the one place and it’s delivered direct to my doorstep
1 comment
Del G.Ry.com.au
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Passive aggressive customer service
I found their customer service team passive aggressive. I wouldnt reccomend shopping here. They cannot seem to send the correct item. Very disappointed in the service I recieved from them.
1 comment
Del G.Ry.com.au
June I am sorry to hear this, we strive to provide fantastic customer service and I do want to get this looked into.
Can you please provide an order number and I can look into this for you.... Read more
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liz
- 4 reviews
Glampalm hair straightener
I'm extremely happy with my recent purchase of the Glampalm hair straightener from RY.com. Product was very easy to find on the site, competitive price - cheaper than anywhere else, shipped very quickly and packaged beautifully.
My Glampalm hair straightener is the best I've ever used and I couldn't be more delighted.
1 comment
Del G.Ry.com.au
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.... Read more
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Èire BaileyGreater Melbourne (Metropolitan), VIC
amazing definitely recommend:)
pretty good website, sell things essential for living a healthy long life. definitely recommend:))) products are all amazing quality with the top of the best bands on that particular product
1 comment
Del G.Ry.com.au
Thank you for taking the time to leave your review!
I am so pleased to hear this, we strive to provide smooth buying experiences. ... Read more
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Super fast delivery
Really fast delivery and the best online prices. Can buy almost every thing I need from their site! I was able to get free express shipping with my order and it arrived the next morning!
1 comment
Del G.Ry.com.au
Thank you for taking the time to leave your review!
I am so pleased to hear this, we strive to provide smooth buying experiences. ... Read more
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CharTasmania
- 2 reviews
Love. Love.
Great quality. Amazing postage. Easy to navigate! Good selection on all products, skincare and beauty. My go to website for a variety of skincare and supplements. Thank you Ry, the best.
1 comment
Del G.Ry.com.au
Thank you for taking the time to leave your review!
I am so pleased to hear this, we strive to provide smooth buying experiences. ... Read more
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Tracy Q.Greater Melbourne (Inner), VIC
Easy to navigate. Great Prices!
Simple and clean website, no flashing banners easy to navigate which is key for online beauty sellers.
Order is delivered within a few working days. They have a great stock list of products from boutique to renowned brands. They always have the best prices for whatever item i'm looking to buy. Happy Customer! xxx
1 comment
Del G.Ry.com.au
Thanks for the review!
We are so pleased to hear this. We strive to provide smooth buying experiences. ... Read more
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Brittany O.South East Queensland, QLD
- Verified customer
Time wasters!
I have used previously with no issues until my most recent purchase which has had a issue with delivery in my new apartment. I have not received. Most ridiculous system, I had to download a form, print it out, fill it all in, scan it and email it back - they said had to be done by hand which was annoying considering technology these days but I did it. Then now I’ve been told I have to re do it again, because I didn’t add in the items missing the free samples that come with the products I ordered (wasn’t my choice) it is midnight, I no longer ha...Read more
ve access to a printer or scanner as i am no longer at work, and need my products. I feel like they are making a annoying situation even worse and trying to get me to give up. I will use other companies moving forward from this, when a website states signature will be required for delivery that is what I expect.5 comments
Del G.Ry.com.au
Brittany I am so sorry to hear of this matter, it is not the level of service we strive to provide here at RY.
I do want to get this resolved, at present I cannot locate your account. I have messaged... Read more
you via your account. Please sign in to view this and I will be able to assist.Hi Matt, unfortunately I have been made aware this morning by your lovely “Vicky” once again that there is nothing that can be done as the post man left my parcel without my authority.. or anyone’s bl... Read more
oody authority. This has been dragged on for weeks. I will make sure to never let anyone use this joke of a company again! I understand this isn’t the websites fault.. but the way this woman has dealt with the situation I will be looking into this further myself. It was almost laughable to her.Del G.Ry.com.au
Brittany, I do apologise for the time to get back to you, we had some site issues.
Can you please provide me with your order number, I am confident I can get this resolved for you.... Read more
Kind regards, MattSimilar opinion? Write a review on ieatwords.com.au!
Find out how Ry.com.au compares to other Beauty Product Retailers
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WebsterNgunnawal 2913, ACT
Shopping
Is a good shopping online I just brought my GHD from here come so quickly is amazing I love it RY Shopping online is the best place for it g.
1 comment
Del G.Ry.com.au
Thanks for the review!
We are so pleased to hear this. We strive to provide smooth buying experiences. ... Read more
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CillaVictoria
Super fast delivery
I work late nights and most times I don’t order my ASAP products till around midnight 36 hours later my products have been delivered. The prices are always cheaper than other online stores, and Ry has Afterpay that’s an added bonus. I love Ry and buy all my hair care and skin care products because of prompt delivery.
1 comment
Del G.Ry.com.au
Thanks for the review!
We are so pleased to hear this. We strive to provide smooth buying experiences. ... Read more
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Faiza HanifSydney, NSW
- 2 reviews
Best product range
I regularly shop from Ry.com for best product range,affordable prices and offers and super fast delivery.Best online store for all skin care and cosmetics.Highly recommended for everyone.Great service guys.Will keep shopping
1 comment
Del G.Ry.com.au
Thanks for the review!
We are so pleased to hear this. We strive to provide smooth buying experiences. ... Read more
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Teigan.South East Queensland, QLD
Love Ry for great discounts and swift posting!
Navigation was very easy I was easily able to find what I needed! The range of products was impressive. The products were of high quality and arrived safely and swiftly.
1 comment
Del G.Ry.com.au
Thanks for the review!
We are so pleased to hear this. We strive to provide smooth buying experiences. ... Read more
Have a great day, MattSimilar opinion? Write a review on ieatwords.com.au!
Mehnaaz M.Sydney, NSW
- 2 reviews
RY is my goto online shop for cosmetic products
Enjoy shopping at RY for all my cosmetics esp Dermalogica. Quick and easy purchasing online. Prices are the most competitive I’ve seen ( having shopped at other online stores)!! Good are delivered promptly and you can pay using almost every means possible. Definitely worth shopping here for your cosmetics
1 comment
Del G.Ry.com.au
Thanks for the review!
We are so pleased to hear this. We strive to provide smooth buying experiences. ... Read more
Have a great day, MattSimilar opinion? Write a review on ieatwords.com.au!
MichaelBraddon 2612, ACT
- 5 reviews
Always great
Always easy to find what I want and prices good. Fast amount of different products but I always get dermalogica. Return items very easy and fast postage always arriving fast
1 comment
Del G.Ry.com.au
Thanks for the review!
We are so pleased to hear this. We strive to provide smooth buying experiences. ... Read more
Have a great day, MattSimilar opinion? Write a review on ieatwords.com.au!
Find out how Ry.com.au compares to other Beauty Product Retailers
Know better, choose better.
Quality product and services
It was a pleasant experience to shop from them. There is a good range of products with quick delivery system!!!!!
I shop the ordinary products from here as they are cheaper than elsewhere too.
1 comment
Del G.Ry.com.au
Thanks for the review!
We are so pleased to hear this. We strive to provide smooth buying experiences. ... Read more
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Lynn O.Metropolitan Adelaide, SA
Nak colour mask
Easy to access, Nak colour masque, shampoo and conditioner range Are
amazing, I give the company 10/10 for the products, communication and all products are packed perfect and all arrived on time thank you RY
2 comments
Del G.Ry.com.au
Thanks for the review!
We are so pleased to hear this. We strive to provide smooth buying experiences. ... Read more
Have a great day, MattI’m happy to write a review without any incentives . Just saying
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JadeSouth East Queensland, QLD
Easy and fast service
This website is great, cheap good quality products, fast shipping.I buy all my hair/beauty products from RY, and would recommend you give them a go, and always have special little gifts
1 comment
Del G.Ry.com.au
Thanks for the review!
We are so pleased to hear this. We strive to provide smooth buying experiences. ... Read more
Have a great day, MattSimilar opinion? Write a review on ieatwords.com.au!
AbbeySydney, NSW
My product is faulty and i cannot get in contact with RY
My item is faulty the power cord is damanged the brush turns on and off.
Your phone number listed does not go past an autmated message and yu have no email contact option. YOur message service with my account function keeps asking me to upload a picture which would show you nothing about whats wrong with the item. I want a refund.
1 comment
Del G.Ry.com.au
Abbey I am so sorry to hear this, I will be able to get this resolved and you wont need to message via your account.
I have just dropped you a message, please check and get back to me. I will be able to get this sorted!... Read more
Cheers, MattSimilar opinion? Write a review on ieatwords.com.au!
NessyFar North Queensland, QLD
- 2 reviews
Love, love this site!!
Everything I need in one place and so easy to navigate the site. Huge range of products available. I get emails when my favourite products are on sale. 100% satisfied with products I have bought!
1 comment
Del G.Ry.com.au
Thanks for the review!
We are so pleased to hear this. We strive to provide smooth buying experiences. ... Read more
Have a great day, MattSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
GlendaHallasked
On the 28/11/2019, my visa account shows 2 payments of $164.22.Paid to WWW.RY.COM.AU.GB.
Could you please advise what product the payment was for and why there were two payments?
My email is
[email protected]
Thanking you
Regards GlendaHall
3 answers
Del G.Ry.com.au
Thanks for contacting us Glenda.
I have messaged you via your account explaining this, there is nothing to be concerned about.
Thank you,
Matt
Thanks Matt. What account?
Regards Glenda
Del G.Ry.com.au
This would be via your Facial Co account.
Kind regards,
Matt
Chantelle L.asked
Order number is 174061705
I emailed about my order, it hasn’t been processed yet. But have just noticed in the new “The balm take me me home bronzers have ingredients I’m very allergic to. Please can I either cancel the order, or swap for The balm Bahama mama” as it’s the one I’ve always used for years with no problems. Thankyou
1 answer
Del G.Ry.com.au
Hello Chantelle,
I am sorry to hear this, I have just dropped you a message privately regarding this. Please sign in to view this and I can look into this.
Cheers,
Matt
Nessyasked
HI, I have placed an order for GHD 6 days ago, it says the items have been dispatched but I havent received any notification of it. Have tried calling the customer service in NZ but no one answers the phone and they havent replied to my emails. Getting fed up as I need the items soon as heading away, if I had of known it was going to be this hard would have purchased them elsewhere!! Please can someone reply to me.
2 answers
Congrats! Next time read reviews about them. Not the best place to order
Del G.Ry.com.au
Thanks for taking the time to leave your review Nessy, I am sorry to hear of this matter.
Please can you respond to the message I have sent you and I can look into this.
Cheers,
Matt
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Del G.Ry.com.au
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.... Read more
Have a good day, Matt